Re: [ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart

2018-09-02 Thread Elisabeth Hauer

Hello!

 

thanks a lot for your answeres:

 

@mike   You had a similar bug, aha. But in my case, even I have no application running before, it hangs on shutdown/restart. Only a power cycle shut the system down.

 

@lukefromcd   Good to hear that the laptop is still usable. However I will make backups to be on the save side.

If the problem is connected to my hardware, here are some hardware facts:

 

Laptop: HP Pavilion 17-ab440ng Notebook5-8300H Full HD SSD

processor: Intel® Core™ i5-8300H processor, Quad-Core

grafic card: NVIDIA GeForce GTX 1050Ti grafic

chip set: Intel® HM370

random access memory: 8 GB DDR4-2666 SO-DIMM

hard disk: 1,128 GB Hybrid Consisting of: 2 hard drives, 1 TB 5400 U/min SATA,128 GB M.2 SSD
 


To summarize it, I can not do something.  But maybe the update of the Ubuntu Studio in October could fix this problem, or?

 

Kind regards, Elisabeth

 


Gesendet: Montag, 03. September 2018 um 04:06 Uhr
Von: "Mike Squires" 
An: "Elisabeth Hauer" 
Betreff: Re: [ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart



I've had something that looks a bit like this caused by an application that I didn't shut down causing the reboot to hang.  Only a power cycle shut the system down.  I've learned to close all applications before rebooting as a result.

Hope this helps.

Mike Squires





 

Gesendet: Montag, 03. September 2018 um 04:06 Uhr
Von: "Mike Squires" 
An: "Elisabeth Hauer" 
Betreff: Re: [ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart



I've had something that looks a bit like this caused by an application that I didn't shut down causing the reboot to hang.  Only a power cycle shut the system down.  I've learned to close all applications before rebooting as a result.

Hope this helps.

Mike Squires
 

On 09/02/2018 08:48 AM, Elisabeth Hauer wrote:






Hi! 

I have installed Ubuntu Studio Bionic Beaver 18.04 64bit on my laptop (HP Pavilion 17-ab440ng Notebook i5-8300H Full HD SSD GTX1050Ti) and would like it to use it for videoproduction. 

It boots very fast, but if I push the button "Shut Down" the sound is away, the screen turns black but is still running and if I push "Restart" it freezes with the Ubuntu Studio logo, so it hangs on shutdown/restart.

I have tried already: sudo update-grub but it did not change. 

The command ( - journalctl -b -1 -n45) gave me more information about the problem, as an attachment the log file, but I do not know, what to do. Can anyone help me? 

Kind regards, 

Elisabeth

 

 




 

 

 

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Re: [ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart

2018-09-02 Thread lukefromdc
I don't see any references in your logfile to mounting or unmounting 
filesystems,
but since it got as far as shutting down or trying to shut down systemd, they 
should
be getting unmounted before the hang.

Most linse in your logs were truncated but this line implies you have 
sucessfully umounted
all filesystems, after which a forced power cycle cannot corrupt the 
filesystems:

Aug 27 16:14:02 lavoko-HP-Pavilion-Notebook systemd[1]: user@1000.service: 
Killing process 976 (systemd) with signal SIGKILL.



On 9/2/2018 at 8:48 AM, "Elisabeth Hauer"  wrote:
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Re: [ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart

2018-09-02 Thread lukefromdc
Might be a kernel hang with your hardware, I've seen such problems come and go
with Linux over the years, usually hanging just before poweroff and after all 
filesystems
have been unmounted. I would just power cycle when this happens and treat the 
machine
as usable. If logs show you are NOT getting all the filesystems unmounted this 
would get
a little chancier but data should always be backed up anyway.

I for one have never lost data or encountered filesystem corruption due to 
shutoff hangs, 
but also always have good backups.

On 9/2/2018 at 8:48 AM, "Elisabeth Hauer"  wrote:
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[ubuntu-studio-devel] Ubuntu Studio - hangs on shutdown/restart

2018-09-02 Thread Elisabeth Hauer



Hi! 

I have installed Ubuntu Studio Bionic Beaver 18.04 64bit on my laptop (HP Pavilion 17-ab440ng Notebook i5-8300H Full HD SSD GTX1050Ti) and would like it to use it for videoproduction. 

It boots very fast, but if I push the button "Shut Down" the sound is away, the screen turns black but is still running and if I push "Restart" it freezes with the Ubuntu Studio logo, so it hangs on shutdown/restart.

I have tried already: sudo update-grub but it did not change. 

The command ( - journalctl -b -1 -n45) gave me more information about the problem, as an attachment the log file, but I do not know, what to do. Can anyone help me? 

Kind regards, 

Elisabeth

 

 




Logfile.odt
Description: application/vnd.oasis.opendocument.text
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[ubuntu-studio-devel] Ubuntu Studio - hang on restart/shutdown

2018-09-02 Thread Ralf Mardorf
Hi,

Elisabeth is asking for help, see

https://lists.ubuntu.com/archives/ubuntu-studio-users/2018-August/011271.html

and

https://lists.ubuntu.com/archives/ubuntu-users/2018-August/295006.html

unfortunately HTML only.

I tried to help, but have no time to dig deeper. She wrote a request
off-list since nobody offered help until now.

Could anybody please chime in?

Elisabeth, please subscribe to 
https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-devel .

Regards,
Ralf


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