Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04
On Tue, 2010-07-13 at 23:22 +0100, David King wrote: In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of the internet. I still had internet access. Firstly though, there was a problem with the router, so I tried a friend's router (both Netgear DG834) and the friend's one worked. But in Ubuntu, I could not access any web pages or email. Skype works. I tried using my netbook and that could access web pages okay. So then I booted my main PC into the old installation that I kept there of Ubuntu 8.04, which I am using now. And in this the internet works just fine, I can access websites and download and send email. But in Ubuntu 9.04, it seems like something is blocking my access. I do not recall installing anything new, although something may have been updated recently. What is the likely cause of the Internet being blocked for websites and email (but not Skype)? Hi David, It's possible you may not be recieving DNS information. If you right click on the wirless icon (the one near the clock) and select Connection Information it should mention primary DNS and secondary DNS, are there IP addresses next to these? Thanks, -Matt Daubney -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04
On 13 July 2010 23:22, David King linux...@avoura.com wrote: In my Ubuntu 9.04 installation, just a few days ago, I lost my usage of the internet. I still had internet access. Firstly though, there was a problem with the router, so I tried a friend's router (both Netgear DG834) and the friend's one worked. But in Ubuntu, I could not access any web pages or email. Skype works. I tried using my netbook and that could access web pages okay. So then I booted my main PC into the old installation that I kept there of Ubuntu 8.04, which I am using now. And in this the internet works just fine, I can access websites and download and send email. But in Ubuntu 9.04, it seems like something is blocking my access. I do not recall installing anything new, although something may have been updated recently. What is the likely cause of the Internet being blocked for websites and email (but not Skype)? David King Hello David, My initial thoughts are: 1) You have a proxy set up for firefox and/or for the whole ubuntu system Check System Preferences Network Proxy - it should be set to Direct connection to the Internet Settings 2) Incorrect network / gateway settings (less likely) Check System Preferences Network Connections - select your wired connection and select Edit. Check the tab IPv4 -- John Stevenson Lean Agile Consultant / Coach jr0cket.com | leanagilemachine.com -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04
yes, the DNS addresses were there and the same as on the router. David Matthew Daubney wrote: Hi David, It's possible you may not be recieving DNS information. If you right click on the wirless icon (the one near the clock) and select Connection Information it should mention primary DNS and secondary DNS, are there IP addresses next to these? Thanks, -Matt Daubney -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Lost internet usage in Ubuntu 9.04
Sorry, may I just recap on this? Web access has failed (i.e. your web browser cannot find anything), but the Internet connection is still there. So do email and ping work? Try something that is likely always to be there, e.g. ping bbc.co.uk, and check that it resolves an IP address (e.g. 212.58.244.67) If it doesn't resolve an IP address, there's something squiffy in the way your DNS is running. Andrew. On 14/07/10 23:14, David King wrote: yes, the DNS addresses were there and the same as on the router. David Matthew Daubney wrote: Hi David, It's possible you may not be recieving DNS information. If you right click on the wirless icon (the one near the clock) and select Connection Information it should mention primary DNS and secondary DNS, are there IP addresses next to these? Thanks, -Matt Daubney -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
