> There is a problem of language and discoverability in Unity which is > making it difficult for people to help each other by explaining their > problems and solutions in the language that Mr Shuttleworth wishes us to > adopt. The bar on the left is apparently called Launcher, but that name > does not reveal itself on screen at all, no matter how you hover or > click.
When you open software centre a new app it asks you: do you want to add to launcher? Also rightclicking says: add to launcher or remove from launcher. > the user has to work out how to access it, which, you've guessed it, > involves navigating from the launcher to the dash and typing 'help', by > which time, the user has grasped the basics. Agreed, used to be the blue question mark by default. > > I installed a custom ROM on my Android phone today, which took me through > the Android first-run experience for the first time in ages. On the home > screen was a carousel of 8 basic tips for flying the UI, with the final > tip being how to hide the tips. With 12.04LTS on the way we desperately > need to consider the different experiences and needs of first time users > and users who upgrade, to ensure that every user who sees Unity for the > first time gets to see some sort of Unity primer like this. At a minimum > we need yelp in the launcher by default for new user profiles (if it > isn't already). Crucially for the LTS we need a transitional package or > something that detects an upgrade from an Ubuntu version that didn't > have Unity, and ensures that yelp is inserted into the launcher for > upgraders too. > windows xp had this. I used it once and it even went through things like need of defragmentation. Good thing ubuntu does not need these complex concepts. > I have to upgrade my parents' machine from the last LTS soon, and I'm > dreading it, not because I think that Unity isn't fit for purpose, or > easy enough to use, but because Canonical have not done enough work on > the documentation to support users through changes which in many cases > they'd rather not have to make. > I just say press the windows key and type what you want: since it will start guessing with the first letter tell them to look at the screen. Seems to work OK.
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