[ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Rowan Berkeley

Hi,

I have upgraded to 14:10, and picked up a bug or two along the way. This 
one is a nuisance, because I use screenshots a lot on my blog. Every 
time I try to make a new screenshot, it just creates a new copy of an 
old one. Therefore, it is storing them somewhere in a queue, and when I 
try to make a new one, it puts that at the bottom of the queue and 
offers me a fresh edition of the snapshot that is stuck at the top. Or a 
selection from several that are stuck there, but never the new one. The 
official location for all screenshots is set by me as the desktop, and I 
have repeatedly deleted everything on there, including hidden files. 
These things must be stored somewhere else. So where are they all, so 
that I can clear them, and perhaps find some way of preventing them from 
accumulating like this again?


Best to all,
Rowan

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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Colin Law
On 15 November 2014 12:13, Rowan Berkeley rowan.berke...@gmail.com wrote:
 Hi,

 I have upgraded to 14:10, and picked up a bug or two along the way. This one
 is a nuisance, because I use screenshots a lot on my blog. Every time I try
 to make a new screenshot, it just creates a new copy of an old one.
 Therefore, it is storing them somewhere in a queue, and when I try to make a
 new one, it puts that at the bottom of the queue and offers me a fresh
 edition of the snapshot that is stuck at the top. Or a selection from
 several that are stuck there, but never the new one. The official location
 for all screenshots is set by me as the desktop, and I have repeatedly
 deleted everything on there, including hidden files. These things must be
 stored somewhere else. So where are they all, so that I can clear them, and
 perhaps find some way of preventing them from accumulating like this again?

When you click on print screen (if that is how you are taking a
snapshot) what does it show for Save in Folder?

Colin

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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Rowan Berkeley

On 15/11/14 12:42, Colin Law wrote:

On 15 November 2014 12:13, Rowan Berkeley rowan.berke...@gmail.com wrote:

Hi,

I have upgraded to 14:10, and picked up a bug or two along the way. This one
is a nuisance, because I use screenshots a lot on my blog. Every time I try
to make a new screenshot, it just creates a new copy of an old one.
Therefore, it is storing them somewhere in a queue, and when I try to make a
new one, it puts that at the bottom of the queue and offers me a fresh
edition of the snapshot that is stuck at the top. Or a selection from
several that are stuck there, but never the new one. The official location
for all screenshots is set by me as the desktop, and I have repeatedly
deleted everything on there, including hidden files. These things must be
stored somewhere else. So where are they all, so that I can clear them, and
perhaps find some way of preventing them from accumulating like this again?


When you click on print screen (if that is how you are taking a
snapshot) what does it show for Save in Folder?

Colin



I haven't been using Print Screen, I have been using the Screenshot 
application, because I always want to select an area by hand. But it is 
interesting that the Print Screen command always reverts the destination 
folder to Pictures, no matter how often I try to change it to Desktop. 
But this doesn't really solve my problem. I can find the resulting image 
file, whether it is in Desktop or in Pictures. the trouble is, it is not 
the present screen, but an old one, stored somewhere and regurgitated 
repeatedly. So the question must be, where?



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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Colin Law
On 15 November 2014 12:50, Rowan Berkeley rowan.berke...@gmail.com wrote:
 On 15/11/14 12:42, Colin Law wrote:

 On 15 November 2014 12:13, Rowan Berkeley rowan.berke...@gmail.com
 wrote:

 Hi,

 I have upgraded to 14:10, and picked up a bug or two along the way. This
 one
 is a nuisance, because I use screenshots a lot on my blog. Every time I
 try
 to make a new screenshot, it just creates a new copy of an old one.
 Therefore, it is storing them somewhere in a queue, and when I try to
 make a
 new one, it puts that at the bottom of the queue and offers me a fresh
 edition of the snapshot that is stuck at the top. Or a selection from
 several that are stuck there, but never the new one. The official
 location
 for all screenshots is set by me as the desktop, and I have repeatedly
 deleted everything on there, including hidden files. These things must be
 stored somewhere else. So where are they all, so that I can clear them,
 and
 perhaps find some way of preventing them from accumulating like this
 again?


 When you click on print screen (if that is how you are taking a
 snapshot) what does it show for Save in Folder?

 Colin


 I haven't been using Print Screen, I have been using the Screenshot
 application, because I always want to select an area by hand. But it is
 interesting that the Print Screen command always reverts the destination
 folder to Pictures, no matter how often I try to change it to Desktop. But
 this doesn't really solve my problem. I can find the resulting image file,
 whether it is in Desktop or in Pictures. the trouble is, it is not the
 present screen, but an old one, stored somewhere and regurgitated
 repeatedly. So the question must be, where?



 --
 ubuntu-uk@lists.ubuntu.com
 https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
 https://wiki.ubuntu.com/UKTeam/

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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Colin Law
On 15 November 2014 12:50, Rowan Berkeley rowan.berke...@gmail.com wrote:
 On 15/11/14 12:42, Colin Law wrote:

 On 15 November 2014 12:13, Rowan Berkeley rowan.berke...@gmail.com
 wrote:

 Hi,

 I have upgraded to 14:10, and picked up a bug or two along the way. This
 one
 is a nuisance, because I use screenshots a lot on my blog. Every time I
 try
 to make a new screenshot, it just creates a new copy of an old one.
 Therefore, it is storing them somewhere in a queue, and when I try to
 make a
 new one, it puts that at the bottom of the queue and offers me a fresh
 edition of the snapshot that is stuck at the top. Or a selection from
 several that are stuck there, but never the new one. The official
 location
 for all screenshots is set by me as the desktop, and I have repeatedly
 deleted everything on there, including hidden files. These things must be
 stored somewhere else. So where are they all, so that I can clear them,
 and
 perhaps find some way of preventing them from accumulating like this
 again?


 When you click on print screen (if that is how you are taking a
 snapshot) what does it show for Save in Folder?

 Colin


 I haven't been using Print Screen, I have been using the Screenshot
 application, because I always want to select an area by hand. But it is
 interesting that the Print Screen command always reverts the destination
 folder to Pictures, no matter how often I try to change it to Desktop. But
 this doesn't really solve my problem. I can find the resulting image file,
 whether it is in Desktop or in Pictures. the trouble is, it is not the
 present screen, but an old one, stored somewhere and regurgitated
 repeatedly. So the question must be, where?

Just to clarify, are you saying that if you hit printscreen, enter a
filename, select an appropriate folder, and hit save, that it saves a
file where requested, with the correct name, but with the wrong
contents?

Colin

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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Rowan Berkeley



On 15/11/14 13:38, Colin Law wrote:

On 15 November 2014 12:50, Rowan Berkeley rowan.berke...@gmail.com wrote:

On 15/11/14 12:42, Colin Law wrote:


On 15 November 2014 12:13, Rowan Berkeley rowan.berke...@gmail.com
wrote:


Hi,

I have upgraded to 14:10, and picked up a bug or two along the way. This
one
is a nuisance, because I use screenshots a lot on my blog. Every time I
try
to make a new screenshot, it just creates a new copy of an old one.
Therefore, it is storing them somewhere in a queue, and when I try to
make a
new one, it puts that at the bottom of the queue and offers me a fresh
edition of the snapshot that is stuck at the top. Or a selection from
several that are stuck there, but never the new one. The official
location
for all screenshots is set by me as the desktop, and I have repeatedly
deleted everything on there, including hidden files. These things must be
stored somewhere else. So where are they all, so that I can clear them,
and
perhaps find some way of preventing them from accumulating like this
again?



When you click on print screen (if that is how you are taking a
snapshot) what does it show for Save in Folder?

Colin



I haven't been using Print Screen, I have been using the Screenshot
application, because I always want to select an area by hand. But it is
interesting that the Print Screen command always reverts the destination
folder to Pictures, no matter how often I try to change it to Desktop. But
this doesn't really solve my problem. I can find the resulting image file,
whether it is in Desktop or in Pictures. the trouble is, it is not the
present screen, but an old one, stored somewhere and regurgitated
repeatedly. So the question must be, where?


Just to clarify, are you saying that if you hit printscreen, enter a
filename, select an appropriate folder, and hit save, that it saves a
file where requested, with the correct name, but with the wrong
contents?

Colin


yep. old contents.

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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Bill B.

On Sat, 2014-11-15 at 12:50 +, Rowan Berkeley wrote:
 I haven't been using Print Screen, I have been using the Screenshot 
 application

Rowan, pardon my naivety, but have you tried Shutter as the screenshot app - it 
has gone
it's gone through several system upgrades here [new system, old home folder].
It is, in fact, my app of choice for all the functionality you describe.
-- 
Bill B. [SuperEngineer]

--
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-Free  as in Freedom--



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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Rowan Berkeley

On 15/11/14 14:25, Bill B. wrote:


On Sat, 2014-11-15 at 12:50 +, Rowan Berkeley wrote:

I haven't been using Print Screen, I have been using the Screenshot
application


Rowan, pardon my naivety, but have you tried Shutter as the screenshot app - it 
has gone
it's gone through several system upgrades here [new system, old home folder].
It is, in fact, my app of choice for all the functionality you describe.

I just installed Shutter, following your suggestion - and rather 
extraordinary this - it is doing exactly the same thing: printing, as 
current screenshot, a screenshot which was actually taken at 0915 this 
am. So whatever the problem is, it affects Shutter equally.


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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Simon Greenwood
On 15 November 2014 14:44, Rowan Berkeley rowan.berke...@gmail.com wrote:

 On 15/11/14 14:25, Bill B. wrote:


 On Sat, 2014-11-15 at 12:50 +, Rowan Berkeley wrote:

 I haven't been using Print Screen, I have been using the Screenshot
 application


 Rowan, pardon my naivety, but have you tried Shutter as the screenshot
 app - it has gone
 it's gone through several system upgrades here [new system, old home
 folder].
 It is, in fact, my app of choice for all the functionality you describe.

  I just installed Shutter, following your suggestion - and rather
 extraordinary this - it is doing exactly the same thing: printing, as
 current screenshot, a screenshot which was actually taken at 0915 this am.
 So whatever the problem is, it affects Shutter equally.


This is a complete guess but it sounds like Screenshot saves its output
somewhere and then copies it to the destination, but that the scratch space
has a temporary file in it that isn't getting overwritten.  Do you have
other user accounts on your system or could you have run screenshot as root
for some reason?

The other possibility that comes to mind is that your system time is wrong
for some reason and that screenshot is creating a file with an out of date
timestamp and that's confusing it. I'll have a quick look through the
source code and see if there are any clues.
-- 
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TBA are particularly glib
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Re: [ubuntu-uk] Screenshot: can't clear old image files, where are they

2014-11-15 Thread Rowan Berkeley

On 15/11/14 17:19, Simon Greenwood wrote:

On 15 November 2014 14:44, Rowan Berkeley rowan.berke...@gmail.com wrote:


On 15/11/14 14:25, Bill B. wrote:



On Sat, 2014-11-15 at 12:50 +, Rowan Berkeley wrote:


I haven't been using Print Screen, I have been using the Screenshot
application



Rowan, pardon my naivety, but have you tried Shutter as the screenshot
app - it has gone
it's gone through several system upgrades here [new system, old home
folder].
It is, in fact, my app of choice for all the functionality you describe.

  I just installed Shutter, following your suggestion - and rather

extraordinary this - it is doing exactly the same thing: printing, as
current screenshot, a screenshot which was actually taken at 0915 this am.
So whatever the problem is, it affects Shutter equally.



This is a complete guess but it sounds like Screenshot saves its output
somewhere and then copies it to the destination, but that the scratch space
has a temporary file in it that isn't getting overwritten.  Do you have
other user accounts on your system or could you have run screenshot as root
for some reason?

The other possibility that comes to mind is that your system time is wrong
for some reason and that screenshot is creating a file with an out of date
timestamp and that's confusing it. I'll have a quick look through the
source code and see if there are any clues.



Thanks.. I don't think it's anything I've done - remember, I just 
upgraded to 14:10 yesterday early am, and the problem has been ongoing 
from there, and not before. I should say that it is not unusual for some 
system variable to get knocked off course during an upgrade. I quite 
often used to find user preferences had been changed by mistake during 
upgrades and had to be reset.


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