Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
John Matthews wrote: > Thats something that I am thinking about all the time, but have no idea > how to implement. What is 'user management and kernel-mode > support' supposed to do. If I am reading the first bit, is the user > management something to do with log in details? What the other bit is I > have no idea? > > How can you tell when you are being attacked? What is there, that is > easy to use to help prevent attacks, and monitor if you are being attacked. > > John > > I believe Root Kit Hunter [1] is one such application which will scan for Root Kits which I believe can create back doors to systems. I've not really looked at it much, but I believe it's one of those applications which helps guard against things that shouldn't be there. There is also Clam Anti-Virus which is a GPL'd Anti-Virus application which will scan for viruses (I've got it running on my mail server to pick up any Windows viruses before they get to my Inbox, not that I can really run them on Ubuntu, but hey it's better safe than sorry, last thing I want to do is accidentally forward a virus on to someone else). [1] http://www.rootkit.nl/projects/rootkit_hunter.html Rob -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
On 03/02/10 22:04, John Matthews wrote: > Thats something that I am thinking about all the time, but have no idea > how to implement. What is 'user management and kernel-mode > support' supposed to do. If I am reading the first bit, is the user > management something to do with log in details? What the other bit is I > have no idea? > > How can you tell when you are being attacked? What is there, that is > easy to use to help prevent attacks, and monitor if you are being attacked. > > John > > > Kenny Coyle wrote: >> As odd as it may be, i've already had troubles with attempted >> malicious activity on machines that I administer with Ubuntu. >> >> Luckily, the user management and kernel-mode support of linux itself >> helps a _lot_ >> >> But at the same time, I think that now is the time to be creating such >> counter measures... >> > > There are already some virus scanners available, such as avast, but these only do on-demand scanning, and don't just run in the background. Its not something I really use though. Hugh -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Thats something that I am thinking about all the time, but have no idea how to implement. What is 'user management and kernel-mode support' supposed to do. If I am reading the first bit, is the user management something to do with log in details? What the other bit is I have no idea? How can you tell when you are being attacked? What is there, that is easy to use to help prevent attacks, and monitor if you are being attacked. John Kenny Coyle wrote: > As odd as it may be, i've already had troubles with attempted > malicious activity on machines that I administer with Ubuntu. > > Luckily, the user management and kernel-mode support of linux itself > helps a _lot_ > > But at the same time, I think that now is the time to be creating such > counter measures... > -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
As odd as it may be, i've already had troubles with attempted malicious activity on machines that I administer with Ubuntu. Luckily, the user management and kernel-mode support of linux itself helps a _lot_ But at the same time, I think that now is the time to be creating such counter measures... On 3 February 2010 21:47, John Matthews wrote: > Has anybody thought about safety measures, when Ubuntu does take off. I > would have thought that when those who like to make these viruses, when > they notice Ubuntu is getting more and more used, they might target > Ubuntu. It wouldnt be difficult, but my guess would be it would be far > more difficult getting a virus guard sorted for Ubuntu. > > How would that work out? > > John. > > -- > ubuntu-uk@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > https://wiki.ubuntu.com/UKTeam/ > -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Has anybody thought about safety measures, when Ubuntu does take off. I would have thought that when those who like to make these viruses, when they notice Ubuntu is getting more and more used, they might target Ubuntu. It wouldnt be difficult, but my guess would be it would be far more difficult getting a virus guard sorted for Ubuntu. How would that work out? John. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Paul Sutton wrote: > John Matthews wrote: >> I am getting excited and worked up with the rest of you about the >> impending rush on advertising Ubuntu to get more people to use it, plus >> the courses that are being set up, but I seem to remember getting my >> little netbook, with Linux Lite on it, that was sold by one of the large >> electronics companies on the high street. The guy there said to me, you >> know you will bring it back dont you. Everybody else has, they cant >> connect to their internet. I heard a lot about Linux computers being >> taken back because people couldnt work out how to use them, the shops >> didnt even ask what was up in the end, they just credited them. That > was last year. > >> Has anybody thought about how they are going to make it so that it can >> be easier to set the machine up, when its first opened? Plus, has >> anybody thought, who and how if there is an increase in Linux users, a >> help format is going to be set up, so that people can get immediate >> help, if needed, because it will be immediate help that people will >> want, not sometime later, but there and then, they wont wait, and its no >> good saying, 'those of us who are on these forums and e-mail groups have >> other jobs and we do this for nothing, that wont be good enough'. people >> wont accept that. You could be doing Ubuntu a world of good, with all >> this new advertising and enthusiasm, but you could ruin it for good, if >> there is no sufficient help after sales. > >> Just a thought. > >> John. > > its a difficult one, big companies can set up use ability studies etc, > manned by paid staff perhaps they pay people to come in and use the > software. > > I can arrange local meets, and get people interested that way now I > have a netbook I can perhaps demo to people, i am reluctant to let it > out of my site and worry if someome starts to use it other than me it > will get broken, > > hopefully once the lighthouse is up and running in Paignton there can be > scope for demonstrations etc, Be aware that the recent 'Hour Ubuntu' initiative looks like it will be good for local effort event/s, with a lower investment than a LUG, and fully Ubuntu centric, and also without the need to make arrangements for a meeting room. alan (Bracknell) https://wiki.ubuntu.com/Hour -- alan cocks Ubuntu user -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Quoting John Matthews : > That is all well and good having all those things which you have all > pointed out, but, which are when you think of it, in need an Internet > connection. Connecting to the Internet,is the most important thing and > very few, if any ISP's give support for connection problems with Linux. > If the Netbook experience is anything to go by, you have to sort out > making it more out of the box, and give more immediate support. It wont > work otherwise. People wont buy into it, they will just send the > computers back. I say that because I have three computers, all of which > only half work. Two of which I need started up all the time, because I > have to swap and change depending on what I need doing. > > Its also not going to help any if you keep saying 'so what, windows > causes problems, that never runs smoothly' but at least there is support > even if you have to pay for it, there is support. That isnt part of a > solution. > > To own a computer running Ubuntu, its not simple, it takes a little bit > of getting used to, and quite a bit to get it going, and unless you make > it so its not a hastle getting it going, and more is added to make it > run out of the box, how will you get people to accept it, and use it. > > John I'm pretty sure I read a little while ago that there is a project going on for an application which will be run on the first run of Ubuntu to assist users in things like connecting to the internet. Of course this doesn't alter the fact that sometimes hardware isn't supported too well. I find that with NVidia cards, 9 times out of 10 the Ubuntu Restricted Drivers application will detect the card and prompt to install the driver, but on the odd occasion it won't work properly. The same can be said of some wireless cards, although I tend to find that most of the cards I've tried have worked fine. On my machines all my hardware is detected and works fine without any problems. I can't say the same for Windows. For example, last weekend I installed Windows XP from scratch on an Dell Optiplex GX260, it didn't have drivers for any of the hardware. It started in 16 colours with no network, no sound etc. I had to download the drivers from Dell, pop them on a USB stick and install them. Ubuntu on the other hand worked fine, detected all the hardware first time without any problems. I think there seems to be a general idea that Windows is easier as everything works, but I find that is only the case with a pre-installed copy of Windows or with a Windows recovery disc, or in the odd occasion that the hardware is older than the version of Windows I'm installing so is a higher chance that drivers are available. By the way, there is Linux support available out there, in fact there is commercial support available from Canonical for Ubuntu, or free support from the web site, mailing list, loco teams, LUGs. Okay it's not as widespread as Windows support and you may not be able to say, take your PC into PC World and have them sort it out, but I dare say a lot of Windows users who aren't technical wouldn't install Windows or Ubuntu themselves. Rob -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
That is all well and good having all those things which you have all pointed out, but, which are when you think of it, in need an Internet connection. Connecting to the Internet,is the most important thing and very few, if any ISP's give support for connection problems with Linux. If the Netbook experience is anything to go by, you have to sort out making it more out of the box, and give more immediate support. It wont work otherwise. People wont buy into it, they will just send the computers back. I say that because I have three computers, all of which only half work. Two of which I need started up all the time, because I have to swap and change depending on what I need doing. Its also not going to help any if you keep saying 'so what, windows causes problems, that never runs smoothly' but at least there is support even if you have to pay for it, there is support. That isnt part of a solution. To own a computer running Ubuntu, its not simple, it takes a little bit of getting used to, and quite a bit to get it going, and unless you make it so its not a hastle getting it going, and more is added to make it run out of the box, how will you get people to accept it, and use it. John -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Rob Beard wrote: > Quoting Liam Wilson : > >> That's also one of the aims of the ubuntu viral videos project - to give >> help to the new users. >> >> Regards >> >> Liam >> > > I wouldn't have thought a viral video could go into enough detail to > show a user how to do something, I'd have thought that if it was video > based then it would be more likely that a Screencast would be of more > use to show a user how to do something. > > I'd have thought a viral video should be eye catching and funny, maybe > pointing out some of the features of Ubuntu but not going into great > detail. > This is the sort-of thing that would be a good viral. 4 million views on youtube, plus however many on the college humour site. It went viral: http://www.collegehumor.com/video:1886349 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAktpa0EACgkQ81bUwCB/xdhDewCfRa9gi6a4GWM3RxozupgqjvCp it8An2bobRgaxqwyAs7sccEFb4HAJ7v1 =Z/ck -END PGP SIGNATURE- -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Quoting Liam Wilson : > That's also one of the aims of the ubuntu viral videos project - to give > help to the new users. > > Regards > > Liam > I wouldn't have thought a viral video could go into enough detail to show a user how to do something, I'd have thought that if it was video based then it would be more likely that a Screencast would be of more use to show a user how to do something. I'd have thought a viral video should be eye catching and funny, maybe pointing out some of the features of Ubuntu but not going into great detail. Rob -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 John Matthews wrote: > I am getting excited and worked up with the rest of you about the > impending rush on advertising Ubuntu to get more people to use it, plus > the courses that are being set up, but I seem to remember getting my > little netbook, with Linux Lite on it, that was sold by one of the large > electronics companies on the high street. The guy there said to me, you > know you will bring it back dont you. Everybody else has, they cant > connect to their internet. I heard a lot about Linux computers being > taken back because people couldnt work out how to use them, the shops > didnt even ask what was up in the end, they just credited them. That was last year. > > Has anybody thought about how they are going to make it so that it can > be easier to set the machine up, when its first opened? Plus, has > anybody thought, who and how if there is an increase in Linux users, a > help format is going to be set up, so that people can get immediate > help, if needed, because it will be immediate help that people will > want, not sometime later, but there and then, they wont wait, and its no > good saying, 'those of us who are on these forums and e-mail groups have > other jobs and we do this for nothing, that wont be good enough'. people > wont accept that. You could be doing Ubuntu a world of good, with all > this new advertising and enthusiasm, but you could ruin it for good, if > there is no sufficient help after sales. > > Just a thought. > > John. its a difficult one, big companies can set up use ability studies etc, manned by paid staff perhaps they pay people to come in and use the software. I can arrange local meets, and get people interested that way now I have a netbook I can perhaps demo to people, i am reluctant to let it out of my site and worry if someome starts to use it other than me it will get broken, hopefully once the lighthouse is up and running in Paignton there can be scope for demonstrations etc, Paul - -- Paul Sutton www.zleap.net Ubuntu 9.10 is out : Visit www.ubuntu.com for details DCGLUG MEETINGS - Details on www.dcglug.org.uk/drupal6, - please click on Group meetings link on right hand side Aged 11 - 19 then dfey may be for you, please goto http://www.dfey.org for more details -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org iEYEARECAAYFAktpaRcACgkQaggq1k2FJq3GqwCeLlCWB8XiNcQ/9CoKTqQK03z6 1BgAn1wwoCG7IAOpQLA2Rwm4ttYfpP5C =58L2 -END PGP SIGNATURE- -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
That's also one of the aims of the ubuntu viral videos project - to give help to the new users. Regards Liam On 3 February 2010 10:55, Bruno Girin wrote: > On Wed, 2010-02-03 at 10:24 +, Johnathon Tinsley wrote: > > -BEGIN PGP SIGNED MESSAGE- > > Hash: SHA1 > > > > John Matthews wrote: > > > I am getting excited and worked up with the rest of you about the > > > impending rush on advertising Ubuntu to get more people to use it, > plus > > > the courses that are being set up, but I seem to remember getting my > > > little netbook, with Linux Lite on it, that was sold by one of the > large > > > electronics companies on the high street. The guy there said to me, you > > > know you will bring it back dont you. Everybody else has, they cant > > > connect to their internet. I heard a lot about Linux computers being > > > taken back because people couldnt work out how to use them, the shops > > > didnt even ask what was up in the end, they just credited them. That > > > was last year. > > > > > > Has anybody thought about how they are going to make it so that it can > > > be easier to set the machine up, when its first opened? Plus, has > > > anybody thought, who and how if there is an increase in Linux users, a > > > help format is going to be set up, so that people can get immediate > > > help, if needed, because it will be immediate help that people will > > > want, not sometime later, but there and then, they wont wait, and its > no > > > good saying, 'those of us who are on these forums and e-mail groups > have > > > other jobs and we do this for nothing, that wont be good enough'. > people > > > wont accept that. You could be doing Ubuntu a world of good, with all > > > this new advertising and enthusiasm, but you could ruin it for good, if > > > there is no sufficient help after sales. > > > > > > Just a thought. > > > > > > > Should we create a helper program, with a launcher on the desktop, (or > > favourites list in UNR) which offers to guide users through the basics > > of getting their system online, and then getting help from the ubuntu > > community? > > > > It would have to be quite comprehensive to deal with the UK standard > > types of internet connectivity, wifi keys, ethernet cable, adsl modem, > etc.. > > What about contributing to the Ubuntu manual project [1] to help it make > it into Lucid? > > There's also an interview of Ben Humphrey who is behind this initiative > in the latest newsletter [2] > > [1] https://wiki.ubuntu.com/ubuntu-manual > [2] https://wiki.ubuntu.com/UbuntuWeeklyNewsletter/Issue178 > > Bruno > > > > -- > ubuntu-uk@lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk > https://wiki.ubuntu.com/UKTeam/ > -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
On Wed, 2010-02-03 at 10:24 +, Johnathon Tinsley wrote: > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > > John Matthews wrote: > > I am getting excited and worked up with the rest of you about the > > impending rush on advertising Ubuntu to get more people to use it, plus > > the courses that are being set up, but I seem to remember getting my > > little netbook, with Linux Lite on it, that was sold by one of the large > > electronics companies on the high street. The guy there said to me, you > > know you will bring it back dont you. Everybody else has, they cant > > connect to their internet. I heard a lot about Linux computers being > > taken back because people couldnt work out how to use them, the shops > > didnt even ask what was up in the end, they just credited them. That > > was last year. > > > > Has anybody thought about how they are going to make it so that it can > > be easier to set the machine up, when its first opened? Plus, has > > anybody thought, who and how if there is an increase in Linux users, a > > help format is going to be set up, so that people can get immediate > > help, if needed, because it will be immediate help that people will > > want, not sometime later, but there and then, they wont wait, and its no > > good saying, 'those of us who are on these forums and e-mail groups have > > other jobs and we do this for nothing, that wont be good enough'. people > > wont accept that. You could be doing Ubuntu a world of good, with all > > this new advertising and enthusiasm, but you could ruin it for good, if > > there is no sufficient help after sales. > > > > Just a thought. > > > > Should we create a helper program, with a launcher on the desktop, (or > favourites list in UNR) which offers to guide users through the basics > of getting their system online, and then getting help from the ubuntu > community? > > It would have to be quite comprehensive to deal with the UK standard > types of internet connectivity, wifi keys, ethernet cable, adsl modem, etc.. What about contributing to the Ubuntu manual project [1] to help it make it into Lucid? There's also an interview of Ben Humphrey who is behind this initiative in the latest newsletter [2] [1] https://wiki.ubuntu.com/ubuntu-manual [2] https://wiki.ubuntu.com/UbuntuWeeklyNewsletter/Issue178 Bruno -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
On 3 February 2010 10:24, Johnathon Tinsley wrote: > Should we create a helper program, with a launcher on the desktop, (or > favourites list in UNR) which offers to guide users through the basics > of getting their system online, and then getting help from the ubuntu > community? > There is already the intro you get in Ubiquity which shows some slides. There is also an already-existing project which seeks to create a first-run app, the name escapes me, perhaps someone else knows where it is? Would be good to get in contact with them. Cheers, Al. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
Quoting John Matthews : > I am getting excited and worked up with the rest of you about the > impending rush on advertising Ubuntu to get more people to use it, plus > the courses that are being set up, but I seem to remember getting my > little netbook, with Linux Lite on it, that was sold by one of the large > electronics companies on the high street. The guy there said to me, you > know you will bring it back dont you. Everybody else has, they cant > connect to their internet. I heard a lot about Linux computers being > taken back because people couldnt work out how to use them, the shops > didnt even ask what was up in the end, they just credited them. That > was last year. > Having not bought a netbook running Linux, I'm guessing here, but could that be down to bad documentation? I recently setup a laptop for my Dad from HP running Windows. As part of the setup, it takes you through connecting to a wireless network with a fancy easy to understand wizard. Of course I didn't need that, in fact I thought it got in the way somewhat considering I was wiping it anyway, but I wonder if this is the problem some people were having? Maybe sometimes there needs to be an easy to use idiots guide which tells users what to click and then sets it up for them. Saying that, I've had problems with Windows too, usually down to the wireless key itself maybe being a little bit too short (anything under 6 characters and I've found WPA to be hit and miss in connecting on both Windows and Ubuntu). > Has anybody thought about how they are going to make it so that it can > be easier to set the machine up, when its first opened? Maybe a getting started wizard which runs when the user first logs in (a bit like what Windows has) might be an idea, with the option to skip the wizard for more experienced users might be handy. > Plus, has > anybody thought, who and how if there is an increase in Linux users, a > help format is going to be set up, so that people can get immediate > help, if needed, because it will be immediate help that people will > want, not sometime later, but there and then, they wont wait, and its no > good saying, 'those of us who are on these forums and e-mail groups have > other jobs and we do this for nothing, that wont be good enough'. people > wont accept that. You could be doing Ubuntu a world of good, with all > this new advertising and enthusiasm, but you could ruin it for good, if > there is no sufficient help after sales. The problem with this is getting someone to provide the support. PC vendors tend to have support lines for users which they can call for assistance. These lines are manned by paid staff. We're not getting paid for support on the mailing list/IRC/forums, and I'm quite happy to spare some time to offer help and advice where I can (usually on the mailing list, but sometimes in person), I can't give an unlimited amount of time as I do have a day job. Maybe between us Ubuntu users across the world we could maybe each offer some help via some sort of chat facility, say maybe offering an hour or so a week (years ago I was a 'chat host' for Lycos chat and I did a similar thing, giving them two hours a week over two days to help out new users in the chat rooms, I wasn't paid for it but I did get a free Lycos t-shirt :-) ) > Just a thought. A fairly valid one too. Rob -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
> > > > Should we create a helper program, with a launcher on the desktop, (or > favourites list in UNR) which offers to guide users through the basics > of getting their system online, and then getting help from the ubuntu > community? > > > We had a similar things to this on our mailing list recently. A user had been using Mandriva for years and decided to try Ubuntu to find out what all the fuss was about. He was complaining that there was no GUI to set up NFS, mount shares etc and also about problems with setting up his scanner. Mandriva of course has a large selection of wizards that make the set up of such things pretty easy and do a good job of hiding all the technical stuff - great for new users -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
Re: [ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 John Matthews wrote: > I am getting excited and worked up with the rest of you about the > impending rush on advertising Ubuntu to get more people to use it, plus > the courses that are being set up, but I seem to remember getting my > little netbook, with Linux Lite on it, that was sold by one of the large > electronics companies on the high street. The guy there said to me, you > know you will bring it back dont you. Everybody else has, they cant > connect to their internet. I heard a lot about Linux computers being > taken back because people couldnt work out how to use them, the shops > didnt even ask what was up in the end, they just credited them. That > was last year. > > Has anybody thought about how they are going to make it so that it can > be easier to set the machine up, when its first opened? Plus, has > anybody thought, who and how if there is an increase in Linux users, a > help format is going to be set up, so that people can get immediate > help, if needed, because it will be immediate help that people will > want, not sometime later, but there and then, they wont wait, and its no > good saying, 'those of us who are on these forums and e-mail groups have > other jobs and we do this for nothing, that wont be good enough'. people > wont accept that. You could be doing Ubuntu a world of good, with all > this new advertising and enthusiasm, but you could ruin it for good, if > there is no sufficient help after sales. > > Just a thought. > Should we create a helper program, with a launcher on the desktop, (or favourites list in UNR) which offers to guide users through the basics of getting their system online, and then getting help from the ubuntu community? It would have to be quite comprehensive to deal with the UK standard types of internet connectivity, wifi keys, ethernet cable, adsl modem, etc.. Johnathon -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.9 (GNU/Linux) Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ iEYEARECAAYFAktpTsMACgkQ81bUwCB/xdiXsgCfTM+gqIz8pFgku08tql0Hpv/f Y+kAoNopF9QrrFFi1n6lybkryo7Rq1jj =hywq -END PGP SIGNATURE- -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
[ubuntu-uk] Viral Videos - Who's actually interested?....Just another thought....
I am getting excited and worked up with the rest of you about the impending rush on advertising Ubuntu to get more people to use it, plus the courses that are being set up, but I seem to remember getting my little netbook, with Linux Lite on it, that was sold by one of the large electronics companies on the high street. The guy there said to me, you know you will bring it back dont you. Everybody else has, they cant connect to their internet. I heard a lot about Linux computers being taken back because people couldnt work out how to use them, the shops didnt even ask what was up in the end, they just credited them. That was last year. Has anybody thought about how they are going to make it so that it can be easier to set the machine up, when its first opened? Plus, has anybody thought, who and how if there is an increase in Linux users, a help format is going to be set up, so that people can get immediate help, if needed, because it will be immediate help that people will want, not sometime later, but there and then, they wont wait, and its no good saying, 'those of us who are on these forums and e-mail groups have other jobs and we do this for nothing, that wont be good enough'. people wont accept that. You could be doing Ubuntu a world of good, with all this new advertising and enthusiasm, but you could ruin it for good, if there is no sufficient help after sales. Just a thought. John. -- ubuntu-uk@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk https://wiki.ubuntu.com/UKTeam/
