Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-19 Thread Rowan Berkeley
My friend in Denmark has now got her Ubuntu. The main thing was, she had 
to re-make the stick; she had made it wrongly in some respect, the first 
time. It is not clear yet whether she managed the successful 
installation without having disabled all the security features in the 
BIOS or not. If she did, it says wonders for the 12.10 64-bit package, 
that it can really do all that by itself. I shall try to get an 
unambiguous yes or no from her on this.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-19 Thread Gareth France

On 19/02/13 17:14, Rowan Berkeley wrote:
My friend in Denmark has now got her Ubuntu. The main thing was, she 
had to re-make the stick; she had made it wrongly in some respect, the 
first time. It is not clear yet whether she managed the successful 
installation without having disabled all the security features in the 
BIOS or not. If she did, it says wonders for the 12.10 64-bit package, 
that it can really do all that by itself. I shall try to get an 
unambiguous yes or no from her on this.


64bit Ubuntu 12.10 can install itself on a modern machine with all the 
security (lol) features enabled. it's supposed to do that. If she 
created the USB stick wrong that is probably the reason it didn't work. 
Although I don't really understand how you can install from an 
incorrectly made stick.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-19 Thread Rowan Berkeley

On 19/02/13 17:40, Gareth France wrote:

On 19/02/13 17:14, Rowan Berkeley wrote:

My friend in Denmark has now got her Ubuntu. The main thing was, she
had to re-make the stick; she had made it wrongly in some respect, the
first time. It is not clear yet whether she managed the successful
installation without having disabled all the security features in the
BIOS or not. If she did, it says wonders for the 12.10 64-bit package,
that it can really do all that by itself. I shall try to get an
unambiguous yes or no from her on this.


64bit Ubuntu 12.10 can install itself on a modern machine with all the
security (lol) features enabled. it's supposed to do that. If she
created the USB stick wrong that is probably the reason it didn't work.
Although I don't really understand how you can install from an
incorrectly made stick.


Yeah, I'm saying she had to make the stick again.

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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-18 Thread Alan Bell

On 15/02/13 17:43, Alan Pope wrote:

On 15/02/13 17:40, Rowan Berkeley wrote:

He says: Windows 8 hardware uses the UEFI replacement for the
traditional BIOS, like Macs do. Some solid-state drive-equipped Windows
8 PCs boot so fast that you’d only have a 200 millisecond (that’s 0.2
seconds) window of opportunity to press the key combination.



That's daft. You hold the key down then press the power button. No magic.

Cheers,
this is specifically why grub uses shift as the interupt key, it is one 
of the few keys that the BIOS or equivalent won't complain about if it 
is pressed down on bootup. You can press and hold shift and restart and 
get to the grub menu.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-18 Thread Rowan Berkeley

On 18/02/13 22:39, Alan Bell wrote:

On 15/02/13 17:43, Alan Pope wrote:

On 15/02/13 17:40, Rowan Berkeley wrote:

He says: Windows 8 hardware uses the UEFI replacement for the
traditional BIOS, like Macs do. Some solid-state drive-equipped Windows
8 PCs boot so fast that you’d only have a 200 millisecond (that’s 0.2
seconds) window of opportunity to press the key combination.



That's daft. You hold the key down then press the power button. No magic.

Cheers,

this is specifically why grub uses shift as the interupt key, it is one
of the few keys that the BIOS or equivalent won't complain about if it
is pressed down on bootup. You can press and hold shift and restart and
get to the grub menu.

The author of that dicouraging claim (about the 200 millisconds) is 
Christian Cawley, who says he is a freelance writer from the UK with 
seven years' experience in technical support across a range of device 
platforms and operating systems.


I think I've almost got my friend in Denmark sorted out. We've reached 
the stage where I exasperatedly tell her that she isn't answering my 
important questions, no matter how many times I pose them. But The Goal 
is within sight.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-17 Thread Rowan Berkeley
My friend in Denmark has finally got into the BIOS on her Fujitsu 
machine (the one on she installed Ubuntu to replace Windows 8 without 
making the necessary alterations in the BIOS settings first), by hitting 
F2 when she sees the Fujitsu logo. She has sent me a series of photos of 
the screens. It seems that she made a USB stick on her old Windows 
machine, using the special application recommended for doing this on a 
Windows machine, and installed Ubuntu 12.10 on the new machine using 
that. There are six photos of the successive BIOS screens. The BIOS is 
called Phoenix SecureCore Tiano Setup. The six screens it offers are 
called Info, System, Advanced, Security, Boot and Exit. Here are 
descriptions of what they show.


(1) There is no photo for the first one, Info.
(2) System shows System Time, System Date, and Drive Configurations, 
this last with an unopened sub-menu.
(3) Advanced shows Fast Boot enabled (I have told her to disable this), 
CSM disabled, PXE Boot Protocol IPv4, Legacy USB Support enabled, 
Anytime USB Charge disabled, Serial ATA Controller enabled, AHCI 
Configuration enabled, Internal Camera enabled, USB3.0 Controller 
enabled, Virtualization Technology enabled, Wake Up on LAN disabled, FAN 
Control silent, ODD Power Management enabled, Intel (R) AT Suspend Mode 
disabled.
(4) Security shows Supervisor Password is clear, User Password is clear, 
Set Supervisor Password [Enter], Set User Password [Enter], Password on 
Boot disabled, Hard Disk Security has an unopened sub-menu, and Secure 
Boot Configurations has an unopened sub-menu. I have told her to open 
this last and disable any and all secure boot options therein.

(5) Boot shows a puzzling Boot Priority Order:
1. Windows Boot Manager
2. Floppy Disk Drive:
3. Drive0 HDD:
4. CD/DVD Drive: (spec omitted)
5. NETWORK: LAN (some hex code omitted) - IPv4
6. USB HDD
7. USB CD/DVD:
8. ubuntu
Obviously the question is what the hell is 'ubuntu' (no cap, just as 
shown. I hazard it is the name she gave to the USB stick, which the 
system has now interpreted as a bootable device. My first suggestion was 
that she move this to the top of the boot order, but on second thoughts 
I decided it didn't sound like a legitimate bootable device, so I 
suggested she move DRIVE0 HDD: to the top of the list. As things stand 
now, when she exits the system goes to a Windows Boot Manager page with 
no usable options on it.
(6) Exit is the normal Exit screen, with Exit Saving Changes, Exit 
Discarding Changes, Load Setup Defaults, Discard Changes, Save Changes, 
and Save Changes and Power Off.


The four other photos she has sent me are as follows:

(1) A Windows screen of the contents of the USB stick, as viewed with 
the file browser on her old Windows machine. AFAIK, the stick is normal.


(2) The contents of the Boot Menu, which are:
1. ubuntu (highlighted)
2. Windows Boot Manager
3. CD/DVD Drive (spec omitted)
4. NETWORK: LAN ((hex code omitted) - IPv4

(3) The contents of the Applications Menu, which are:
1. BIOS Setup (highlighted)
2. Diagnostic Screen

 (4) A small warning window which says Warning Bootable device not 
found [CONTINUE]. At the bottom of the screen, outside this little 
warning window, are the options [Enter], Select, Boot, Menu.


So, I have told her to disable Fast Boot in the Advanced tab, and any 
Secure Boot options in the Secure Boot Configurations sub-menu of the 
Security tab, and to move either 'ubuntu' or DRIVE0 HDD: to the top of 
the Boot Priority Order (I'm not sure which). But what is 'ubuntu' with 
a small 'u', and what should the correct Boot Priority Order and Boot 
Menu orders be?


BTW, messages don't archive as items in a continuous thread unless they 
are direct replies to previous messages in the thread, even if the 
Subject line is exactly identical. Is there any way round this?


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Rowan Berkeley
I managed to get back in touch with my luckless friend in Denmark. She 
said she was thinking of installing Windows 7 on the machine, which she 
thought would give her access to BIOS. I replied as below. Comments and 
corrections will be welcome, since after all I know very little.


Windows 7 won't solve the problem, because it won't give you access to 
UEFI. Windows 8 is not just software; it is also the PROM chips that 
contain the start-up sequence, which is UEFI. You are stuck with those 
PROM chips permanently, so I think you will have to go for dual boot 
rather than replacing Windows 8 with Ubuntu, otherwise you'll never be 
able to get to the start-up settings, which are in UEFI and are only 
accessible from inside Windows 8. That's the way they've designed it.


Therefore, you must:
(1) Reinstall Windows 8, and you shouldn't have to pay for this. There 
should be a disk or stick or even an online package to reinstall Windows 
8, where you just type in your license key number.
(2) Learn how to access UEFI from inside Windows 8, following these 
instructions:

http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/
(3) Install Ubuntu 64-bit 12.10 alongside, not instead of, Windows 8.
(4) Once Ubuntu 64-bit 12.10 is installed (which you already know you 
can do), then begin to experiment with UEFI settings, starting with 
Secure Boot, until you manage to get Ubuntu booting. You may need to 
make further changes in UEFI before Ubuntu will boot. All these 
experiments will require that you can boot Windows 8 repeatedly, enter 
UEFI from inside Windows 8, change things in UEFI, then try again to 
boot Ubuntu, and so on until successful. And you will require access to 
UEFI for other reasons, from time to time, even when Ubuntu is working. 
So you must choose dual boot, and have both systems alongside each 
other. You see?


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Barry Drake

On 15/02/13 13:50, Rowan Berkeley wrote:
I managed to get back in touch with my luckless friend in Denmark. She 
said she was thinking of installing Windows 7 on the machine, which 
she thought would give her access to BIOS. I replied as below. 
Comments and corrections will be welcome, since after all I know very 
little.


I've been following this thread with interest.  Last week, I took 
delivery of my new desktop from pcspecialist.  It was my first 
experience of UEFI.  As the ASUS motherboard is not intended for Windows 
specifically, it does allow access to the UEFI configuration screen by 
pressing the DEL key and it gives plenty of time for this to be done.  
Secure boot can be on or off, and it will try UEFI before using a legacy 
BIOS.  Once I was told that my problem was due to the video driver and 
not the UEFI I found that Ubuntu would boot OK using the UEFI defaults.


My first install of 13.04 needed a LAN driver so I had to build the 
module.  Two kernels later, and support for the LAN chipset is built 
in!  Curiously, the video driver from AMD shows an 'Unsupported 
Hardware' message in the bottom right.  12.10 seems to offer the same 
proprietary driver, but doesn't come up with the message. However, 12.10 
needs me to build the LAN module.


I guess that the only safe way forward is to purchase only equipment 
that is supplied with no OS or with Ubuntu pre-installed. pcspecialist 
inform me that all their MOBOs have the ability to turn off secure boot 
as far as they are aware.


Regards,Barry

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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Andy Braben
Thanks for all that, Alan. So, concretely, let's take for instance the
 Compaq machine which I successfully converted from Windows 8 to Ubuntu
 12.10 using a USB stick. Given that F2 no longer works, and that the
 Windows 8 machinery for getting into UEFI us no longer there, how in fact
 would I get into UEFI on that machine if for some reason I needed to? The
 answer is, install Boot-Repair from repositories:
 https://help.ubuntu.com/**community/Boot-Repairhttps://help.ubuntu.com/community/Boot-Repair

  I don't understand this whole 'F2 no longer works' thing. Bios was
 accessed through a wide array of keys depending on who made the machine.
 Del, CTRL+S, F1, F2, CTRL+ESC and the list goes on. Surely UEFI is accessed
 in exactly the same manner isn't it?



I'm geting lost on this F2 no longer works as well. Did F2 work when
Windows 8 was on it? If it did, what did it show? Anything to do with
UEFI/Secure Boot?


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Alan Pope

On 15/02/13 17:31, Rowan Berkeley wrote:

Thanks for all that, Alan. So, concretely, let's take for instance the
Compaq machine which I successfully converted from Windows 8 to Ubuntu
12.10 using a USB stick. Given that F2 no longer works, and that the
Windows 8 machinery for getting into UEFI us no longer there, how in
fact would I get into UEFI on that machine if for some reason I needed
to? The answer is, install Boot-Repair from repositories:
https://help.ubuntu.com/community/Boot-Repair



F2 isn't a universal BIOS hot-key. It may be some other key, often F10 
on Compaq machines.


Cheers,
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Engineering Manager

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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Alan Pope

On 15/02/13 17:40, Rowan Berkeley wrote:

He says: Windows 8 hardware uses the UEFI replacement for the
traditional BIOS, like Macs do. Some solid-state drive-equipped Windows
8 PCs boot so fast that you’d only have a 200 millisecond (that’s 0.2
seconds) window of opportunity to press the key combination.



That's daft. You hold the key down then press the power button. No magic.

Cheers,
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Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.p...@canonical.com
http://ubuntu.com/

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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Rowan Berkeley

On 15/02/13 17:40, Alan Pope wrote:

On 15/02/13 17:31, Rowan Berkeley wrote:

Thanks for all that, Alan. So, concretely, let's take for instance the
Compaq machine which I successfully converted from Windows 8 to Ubuntu
12.10 using a USB stick. Given that F2 no longer works, and that the
Windows 8 machinery for getting into UEFI us no longer there, how in
fact would I get into UEFI on that machine if for some reason I needed
to? The answer is, install Boot-Repair from repositories:
https://help.ubuntu.com/community/Boot-Repair



F2 isn't a universal BIOS hot-key. It may be some other key, often F10
on Compaq machines.

Cheers,


Quite right, Alan, it's easy if you know it's F10, and just hold it down 
during start-up. This is the same Compaq CQ58 I bought with Windows 8, 
then installed Ubuntu via a USB stick a couple of months back, then had 
some trouble installing a wireless driver just a couple of weeks ago. 
It's a perfectly normal BIOS facility, once you know how to get into it. 
But of course it isn't me who is up the creek without a paddle, it's my 
friend in Denmark, and I have emailed various extracts from this thread 
to her and suggested she join the list, I know Denmark isn't in the UK, 
but this would be the best place for her to find answers to her problem, 
wouldn't it.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-15 Thread Alan Pope

On 15/02/13 18:47, Rowan Berkeley wrote:

On 15/02/13 17:40, Alan Pope wrote:

On 15/02/13 17:31, Rowan Berkeley wrote:

Thanks for all that, Alan. So, concretely, let's take for instance the
Compaq machine which I successfully converted from Windows 8 to Ubuntu
12.10 using a USB stick. Given that F2 no longer works, and that the
Windows 8 machinery for getting into UEFI us no longer there, how in
fact would I get into UEFI on that machine if for some reason I needed
to? The answer is, install Boot-Repair from repositories:
https://help.ubuntu.com/community/Boot-Repair



F2 isn't a universal BIOS hot-key. It may be some other key, often F10
on Compaq machines.

Cheers,


Quite right, Alan, it's easy if you know it's F10, and just hold it down
during start-up.


Just for the record, I didn't know it was F10. I googled it.

http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm

Cheers,
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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Rowan Berkeley

On 14/02/13 17:57, Rowan Berkeley wrote:

Hi,

An Internet friend of mine (in Denmark, so beyond my physical reach)
just bought a brand new machine with Windows 8 on it and tried to
install Ubuntu direct from the website, despite my detailed explanations
and warnings about this. She now has no Windows 8 and no Ubuntu, just a
GRUB screen telling her that Ubuntu can't boot because Secure Boot in
the UEFI won't let it. It would be interesting to know whether the
installation direct from the website would have worked if she had
switched off Secure Boot first, as I told her she had to do. The
apparent consensus is that it wouldn't: that only the USB stick method
will work. There's no way into the UEFI from where she is, is there?


Before anyone says, Can't she get into it by pressing F2 during 
start-up?, the answer is no:

http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Dave Morley
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 14/02/13 18:12, Rowan Berkeley wrote:
 On 14/02/13 17:57, Rowan Berkeley wrote:
 Hi,
 
 An Internet friend of mine (in Denmark, so beyond my physical
 reach) just bought a brand new machine with Windows 8 on it and
 tried to install Ubuntu direct from the website, despite my
 detailed explanations and warnings about this. She now has no
 Windows 8 and no Ubuntu, just a GRUB screen telling her that
 Ubuntu can't boot because Secure Boot in the UEFI won't let it.
 It would be interesting to know whether the installation direct
 from the website would have worked if she had switched off
 Secure Boot first, as I told her she had to do. The apparent
 consensus is that it wouldn't: that only the USB stick method 
 will work. There's no way into the UEFI from where she is, is
 there?
 
 Before anyone says, Can't she get into it by pressing F2 during 
 start-up?, the answer is no: 
 http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/

 
 
 
64bit quantal +  at that

- -- 
You make it, I'll break it!

I love my job :)
http://www.ubuntu.com
http://www.canonical.com
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=7vo3
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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Dave Morley
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 14/02/13 18:12, Rowan Berkeley wrote:
 On 14/02/13 17:57, Rowan Berkeley wrote:
 Hi,
 
 An Internet friend of mine (in Denmark, so beyond my physical
 reach) just bought a brand new machine with Windows 8 on it and
 tried to install Ubuntu direct from the website, despite my
 detailed explanations and warnings about this. She now has no
 Windows 8 and no Ubuntu, just a GRUB screen telling her that
 Ubuntu can't boot because Secure Boot in the UEFI won't let it.
 It would be interesting to know whether the installation direct
 from the website would have worked if she had switched off
 Secure Boot first, as I told her she had to do. The apparent
 consensus is that it wouldn't: that only the USB stick method 
 will work. There's no way into the UEFI from where she is, is
 there?
 
 Before anyone says, Can't she get into it by pressing F2 during 
 start-up?, the answer is no: 
 http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/

 
 
 
Did she install 32bit or 64bit Ubuntu,  Secure boot is only available
on 64bit

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Version: GnuPG v1.4.11 (GNU/Linux)
Comment: Using GnuPG with undefined - http://www.enigmail.net/

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=34UD
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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Rowan Berkeley

On 14/02/13 18:28, Dave Morley wrote:

On 14/02/13 18:12, Rowan Berkeley wrote:

An Internet friend of mine (in Denmark, so beyond my physical
reach) just bought a brand new machine with Windows 8 on it and
tried to install Ubuntu direct from the website, despite my
detailed explanations and warnings about this. She now has no
Windows 8 and no Ubuntu, just a GRUB screen telling her that
Ubuntu can't boot because Secure Boot in the UEFI won't let it.
It would be interesting to know whether the installation direct
from the website would have worked if she had switched off
Secure Boot first, as I told her she had to do. The apparent
consensus is that it wouldn't: that only the USB stick method
will work. There's no way into the UEFI from where she is, is
there? Before anyone says, Can't she get into it by pressing  F2 during
start-up?, the answer is no:
http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/


Did she install 32bit or 64bit Ubuntu,  Secure boot is only available
on 64bit. 64bit quantal +  at that,

I understand what you're saying; Only 64-bit Quantal has the license key 
built into it which will cause UEFI to allow the Ubuntu package to 
install itself. I don't have this girl online. I dare say she will 
respond to my suggestions and enquiries in a day or two. I know she 
confirmed that the machine she was buying had a 64-bit architecture, 
because up to that point she was following my instructions. I think that 
she attempted to install 64-bit Quantal direct from the Ubuntu website, 
but failed to switch off Secure Boot in UEFI beforehand, which should 
have been done from inside Windows 8, this being the way Microsoft (damn 
them) have built it. Thus, the installation proceeded correctly, the 
license key having served its function of getting UEFI to allow the 
installation to occur. She chose the option of replacing Windows rather 
than the option of dual boot (another indication of how foolhardy she 
is, bless her). Thus, Ubuntu Quantal is in fact installed on the 
machine. But the UEFI boot architecture does not contain the traditional 
point of access by pressing F2 during start-up, so there is no way for 
her now to access it and switch off Secure Boot. So the Ubuntu Quantal 
can't boot, and she's stuck with a GRUB screen telling her so.


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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Dave Morley
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 14/02/13 19:24, Rowan Berkeley wrote:
 On 14/02/13 18:28, Dave Morley wrote:
 On 14/02/13 18:12, Rowan Berkeley wrote:
 An Internet friend of mine (in Denmark, so beyond my physical 
 reach) just bought a brand new machine with Windows 8 on it
 and tried to install Ubuntu direct from the website, despite
 my detailed explanations and warnings about this. She now has
 no Windows 8 and no Ubuntu, just a GRUB screen telling her
 that Ubuntu can't boot because Secure Boot in the UEFI won't
 let it. It would be interesting to know whether the
 installation direct from the website would have worked if she
 had switched off Secure Boot first, as I told her she had to
 do. The apparent consensus is that it wouldn't: that only the
 USB stick method will work. There's no way into the UEFI from
 where she is, is there? Before anyone says, Can't she get into
 it by pressing  F2 during start-up?, the answer is no: 
 http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/



 
Did she install 32bit or 64bit Ubuntu,  Secure boot is only available
 on 64bit. 64bit quantal +  at that,
 
 I understand what you're saying; Only 64-bit Quantal has the
 license key built into it which will cause UEFI to allow the Ubuntu
 package to install itself. I don't have this girl online. I dare
 say she will respond to my suggestions and enquiries in a day or
 two. I know she confirmed that the machine she was buying had a
 64-bit architecture, because up to that point she was following my
 instructions. I think that she attempted to install 64-bit Quantal
 direct from the Ubuntu website, but failed to switch off Secure
 Boot in UEFI beforehand, which should have been done from inside
 Windows 8, this being the way Microsoft (damn them) have built it.
 Thus, the installation proceeded correctly, the license key having
 served its function of getting UEFI to allow the installation to
 occur. She chose the option of replacing Windows rather than the
 option of dual boot (another indication of how foolhardy she is,
 bless her). Thus, Ubuntu Quantal is in fact installed on the 
 machine. But the UEFI boot architecture does not contain the
 traditional point of access by pressing F2 during start-up, so
 there is no way for her now to access it and switch off Secure
 Boot. So the Ubuntu Quantal can't boot, and she's stuck with a
 GRUB screen telling her so.
 


No you can access the UEFI it just might not be F2.  You can turn off
secure boot from the UEFI.  But my point is you don't need too, with
Quantal 64bit it is signed so it can install on a machine that has
UEFI and Secureboot in place.

By the way it still normally is F2
- -- 
You make it, I'll break it!

I love my job :)
http://www.ubuntu.com
http://www.canonical.com
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Re: [ubuntu-uk] Windows 8 (a pox on it)

2013-02-14 Thread Rowan Berkeley

On 14/02/13 19:29, Dave Morley wrote:

On 14/02/13 19:24, Rowan Berkeley wrote:

On 14/02/13 18:28, Dave Morley wrote:

On 14/02/13 18:12, Rowan Berkeley wrote:

An Internet friend of mine (in Denmark, so beyond my physical
reach) just bought a brand new machine with Windows 8 on it
and tried to install Ubuntu direct from the website, despite
my detailed explanations and warnings about this. She now has
no Windows 8 and no Ubuntu, just a GRUB screen telling her
that Ubuntu can't boot because Secure Boot in the UEFI won't
let it. It would be interesting to know whether the
installation direct from the website would have worked if she
had switched off Secure Boot first, as I told her she had to
do. The apparent consensus is that it wouldn't: that only the
USB stick method will work. There's no way into the UEFI from
where she is, is there? Before anyone says, Can't she get into
it by pressing  F2 during start-up?, the answer is no:
http://www.makeuseof.com/tag/how-to-access-the-bios-on-a-windows-8-computer/


Did she install 32bit or 64bit Ubuntu? Secure boot is only available
on 64bit. 64bit quantal +  at that,


I understand what you're saying; Only 64-bit Quantal has the
license key built into it which will cause UEFI to allow the Ubuntu
package to install itself. I don't have this girl online. I dare
say she will respond to my suggestions and enquiries in a day or
two. I know she confirmed that the machine she was buying had a
64-bit architecture, because up to that point she was following my
instructions. I think that she attempted to install 64-bit Quantal
direct from the Ubuntu website, but failed to switch off Secure
Boot in UEFI beforehand, which should have been done from inside
Windows 8, this being the way Microsoft (damn them) have built it.
Thus, the installation proceeded correctly, the license key having
served its function of getting UEFI to allow the installation to
occur. She chose the option of replacing Windows rather than the
option of dual boot (another indication of how foolhardy she is,
bless her). Thus, Ubuntu Quantal is in fact installed on the
machine. But the UEFI boot architecture does not contain the
traditional point of access by pressing F2 during start-up, so
there is no way for her now to access it and switch off Secure
Boot. So the Ubuntu Quantal can't boot, and she's stuck with a
GRUB screen telling her so.


No, you can access the UEFI, it just might not be F2. You can turn off
secure boot from the UEFI. But my point is you don't need too, with
Quantal 64bit it is signed so it can install on a machine that has
UEFI and Secureboot in place. By the way, it still normally is F2.


Well, in her case it has got stuck in the way I have described. I've 
sent her an email to try and get her back in contact. Until I can relay 
your suggestions to her and get her responses, there isn't much more I 
can say.


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