[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Daniel van Vugt
** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: mutter (Ubuntu)
   Status: New => Incomplete

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Daniel van Vugt
Thanks for pointing that out. I was wondering why so many
adapters/cables for sale only mention "USB" while also claiming to do
4K60Hz...

  https://www.displayport.org/displayport-over-usb-c/

So Thunderbolt isn't required, only USB 3.1 Alternate Mode and a
powerful (probably only *integrated*) GPU that can link to it.

You might have hit some kind of bandwidth limitation using both USB-C
ports at once. Although that doesn't make sense at Thunderbolt 3 speeds,
it would make sense at USB speeds. And even if USB 3.1 speeds are being
surpassed to support Alternate Mode your chipset/GPU might only know how
to do it on one port at a time. So this might not be fixable...

Also remember to try 'Ubuntu on Wayland' which uses a completely
different code path for all this.

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1877294] Re: graphic problem and no internet connection

2020-07-07 Thread Launchpad Bug Tracker
[Expired for xorg-server (Ubuntu) because there has been no activity for
60 days.]

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Expired

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Title:
  graphic problem and no internet connection

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[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Robert Collins
Thank you for the response. I think these might fall into the third
category of 'VESA is its own special story' ?

I bought both the adapters from the dell configurator at the time I
bought the machine.

This is the part that flakes: 
https://www.dell.com/en-us/shop/accessories/apd/470-acfc
The other part, that works fine

It is advertised as suitable for 4K 60hz, which as you note exceeds
USB3.1, but see the link from the dell site -
https://www.usb.org/sites/default/files/D2T1-4%20-%20VESA%20DP%20Alt%20Mode%20over%20USB%20Type-C.pdf
- it is not being carried over USB, but over alt-mode DP as far as I can
tell, which should have plenty of bandwidth.

The monitors are, from memory DP 1.2, requiring MST to operate -
https://downloads.dell.com/manuals/all-
products/esuprt_display_projector/esuprt_display/dell-up2414q_user%27s
%20guide_en-us.pdf confirms this.

However, the mystery deepens.

There are two USB-C/thunderbolt connectors on the laptop. My initial
report had the combined-power-HDMI-DP one in the left connector, and the
DP only one in the right connector.

On a lets-be-pedantic hunch I just plugged them in on the opposite
sides.

With the DP only adapter plugged in on the left side, it:
 - reports both the MST panels
 - both panels autoconfigure for a combined 4k 60hz
 - yay!

"""
DP-1-8 connected 1920x2160+5760+0 (normal left inverted right x axis y axis) 
527mm x 296mm
   1920x2160 59.99*+
DP-1-9 connected 1920x2160+3840+0 (normal left inverted right x axis y axis) 
527mm x 296mm
   1920x2160 59.99*+
   1920x1200 59.88  
"""

With both adapters plugged in, the DP only one still on the left side, the 
behaviour that I originally filed the bug because of returns:
"""
xrandr --output DP-3 --auto --output DP-1-8 --auto --output DP-1-9 --auto
xrandr: cannot find crtc for output DP-1-9
"""

If I turn DP-3 off I can run the single DP monitor fine even though the
adapter is plugged in.

This behaviour is also consistent if I switch the power/hdmi/dp adapter
to use HDMI rather than DP.

What I had hoped to do is to use - ideally - all three outputs, or at
worst, two external outputs and have my laptop folded flat and out of
the way while I use my clicky-clacky keyboard and real mouse at my desk;
being able to use either adapter, one at a time, is a dissapointment.

What I think this shows so far:
- each adapter works independently, with either adapter, from either USB-C port.
- something I don't know enough about yet causes some resource constraint or 
conflict when both external screens are in use.

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => New

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Daniel van Vugt
Hmm, it seems Thunderbolt-DisplayPort cables are pretty rare. Instead of
searching for those I suggest looking for adapters that are explicitly
for "Thunderbolt" and not "USB".

USB 3.0 has a bandwidth of 5 Gbps
USB 3.1 has a bandwidth of 10 Gbps

4K at 60Hz however requires 3840x2160x4 (33177600) bytes per frame,
265420800 bits per frame, or ~16 Gbps. USB never had a chance and at
best would give you only 30Hz.

So make sure your adapters are "Thunderbolt" and not "USB". Thunderbolt
3 in your laptop supports 40 Gbps which is enough for 4K at 120Hz.

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Daniel van Vugt
IIRC, upstream GNOME/mutter has done some fixes for dual-link displays
recently but upstream mostly only care about Wayland. So you might have
more luck using 'Ubuntu on Wayland'.

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886729] Re: Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Daniel van Vugt
You certainly seem to have the latest and greatest Intel GPU which
should support 4K up to 120Hz:

  https://ark.intel.com/content/www/us/en/ark/products/196597/intel-
core-i7-1065g7-processor-8m-cache-up-to-3-90-ghz.html

So I suspect using "adapters" is the main issue. If you can then please
try to get a Thunderbolt-to-DisplayPort CABLE. The Thunderbolt end looks
like USB-C but it's much more capable and can carry a full-speed
DisplayPort signal.

This is probably not a software bug, or if it is then probably not one
we need to worry about if you just get a different cable. In the
meantime you might want to try selecting 'Ubuntu on Wayland' from the
login screen to see if the experience is any different there.

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886697] Re: Xorg crash

2020-07-07 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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Title:
  Xorg crash

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[Ubuntu-x-swat] [Bug 1886672] Re: Multiple screen display issues

2020-07-07 Thread Daniel van Vugt
Problems with locking the screen (and gnome-shell then crashing) lately
have mostly been bug 184, which you don't seem to have the fix
for... To get the fix please try:

  sudo apt update
  sudo apt full-upgrade
  Reboot

and then verify your gnome-shell package is at least version 3.36.3.

** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  Multiple screen display issues

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[Ubuntu-x-swat] [Bug 1886729] [NEW] Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

2020-07-07 Thread Robert Collins
Public bug reported:

I have some early dell 4k 60hz screens - the ones which report 2 panels
internally for DP 60Hz - horrid hack I know; I recently got a new XPS
laptop and put Ubuntu on it.

That XPS laptop has two USB-C/thunderbolt ports, so to drive the screens
I bought two slightly different DP adapters - one with power
passthrough, and a cheaper one that only does DP.

The more expensive one 'USB-C to HDMI/DP' drives the monitor happily
over DP, though sadly only at 30Hz - can't have everything :/. It
reports one monitor as one output: DP-1 in the attached information:

DP-1 connected 3840x2160+0+0 (normal left inverted right x axis y axis) 527mm x 
296mm
   3840x2160 29.98*+  30.0029.97  
   1920x1200 59.88  
...


The cheaper one reports the single monitor as two distinct outputs, at 60hz 
interestingly - 

DP-3-8 connected (normal left inverted right x axis y axis)
   1920x2160 59.99 +
DP-3-9 connected 1920x2160+7680+0 (normal left inverted right x axis y axis) 
527mm x 296mm
   1920x2160 59.99*+
   1920x1200 59.88  

 which in theory if summed together would be one whole screen. But
attempting to configure the output results in an error:

xrandr --output DP-1 --auto --left-of eDP-1 --output DP-3-9 --auto --right-of 
DP-3-8 --output DP-3-8 --auto --right-of eDP-1
xrandr: cannot find crtc for output DP-3-8

I'm not sure if this is an intrinsic limitation of the USB-C->DP dongle,
or whether there is something that can be done in the software to deal
with this 10 year old hardware hack I have sitting on my desktop.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jul  8 11:20:17 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Iris Plus Graphics G7 [8086:8a52] (rev 07) (prog-if 00 [VGA 
controller])
   Subsystem: Dell Iris Plus Graphics G7 [1028:096d]
InstallationDate: Installed on 2020-07-07 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. XPS 13 9300
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2020
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.0.11
dmi.board.name: 0WX9VX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.0.11:bd05/08/2020:svnDellInc.:pnXPS139300:pvr:rvnDellInc.:rn0WX9VX:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9300
dmi.product.sku: 096D
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal ubuntu

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Title:
  Dell displayport YJ3Y6 adapter doesn't drive 4K screen properly

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[Ubuntu-x-swat] [Bug 1886204] Re: Flickering and sudden resolution changes on 20.04/18.04 and old Radeon HD 6570 card

2020-07-07 Thread Shihab Shahriar
Just wanted to add that after someone suggested the problem might be in
GNOME, I've made a fresh installation of Kubuntu 20.04 and haven't had
any problem for 2 days.

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Title:
  Flickering and sudden resolution changes on 20.04/18.04 and old Radeon
  HD 6570 card

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[Ubuntu-x-swat] [Bug 1886697] [NEW] Xorg crash

2020-07-07 Thread Jacob R Anderson
Public bug reported:

Reproducible on my system. Whenever my computer "sleeps" while running a
specific program (Phenix), when I return to check on the job, the
Desktop screen does not load. Alt-F2 and other routes have not been
successful in recovery the Desktop GUI or log-in. However, if I stay at
my computer and prevent the computer from sleeping, the job completes
without GUI death.  I don't know how to search the syslog, but I expect
to find something funky around something like "GUI going to sleep".

The reason I think it is a true "crash" is, despite being away from my
the PC for 1 hr, the job directory is empty. This makes me think the
computer processes were halted during the events that lead to the GUI
death.

I have played with my GPU settings. As per this NVIDIA thread
https://forums.developer.nvidia.com/t/random-xid-61-and-xorg-lock-
up/79731/252, I have set my minumum clock speed to 1050mHz. This had
been successful up until this point at preventing a different issue not
related to this bug.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..09.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:09:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.100  Fri May 29 08:45:51 
UTC 2020
 GCC version:  gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul  7 13:26:04 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 440.100, 5.4.0-39-generic, x86_64: installed
 nvidia, 440.100, 5.4.0-40-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation TU106 [GeForce RTX 2060 SUPER] [10de:1f06] (rev a1) 
(prog-if 00 [VGA controller])
   Subsystem: NVIDIA Corporation TU106 [GeForce RTX 2060 SUPER] [10de:13a2]
InstallationDate: Installed on 2020-05-26 (41 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS PRO WIFI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic 
root=UUID=5a52a344-c840-428b-89b5-b3c2e86fbc43 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS PRO WIFI
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSPROWIFI:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSPROWIFI:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS PRO WIFI
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug crash focal ubuntu

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[Ubuntu-x-swat] [Bug 1886672] [NEW] Multiple screen display issues

2020-07-07 Thread Brendan_P
Public bug reported:

New bug for me. Issue was fine till last week. I think this may be
related to the following as it started happening shortly thereafter.

I have XPS13 with second monitor, all working fine till I lock screen or
suspend. Then my second monitor will not 'resume'. I.e. stays off.

This behaviour started after (or shortly after) playing a wine game
using Lutris to launch. Shutting game down and almost immediately
hitting suspend on the laptop. Was rushing out.

It's a wild shot in the dark but I think something got messed up / not
saved correctly in this process.

To get it working I need to unplug monitor (using USB-C > HDMI) >
suspend > plug in monitor > resume and sometimes still need to open
display settings before it 'kicks in'. Damn annoying. Hope someone can
help :)

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: GNOME
Date: Tue Jul  7 16:44:52 2020
DistUpgraded: 2020-05-15 15:17:42,708 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
   Subsystem: Dell UHD Graphics 620 [1028:082a]
InstallationDate: Installed on 2019-01-29 (525 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. XPS 13 9360
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-05-15 (53 days ago)
dmi.bios.date: 11/14/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.13.0
dmi.board.name: 0PVG6D
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr2.13.0:bd11/14/2019:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn0PVG6D:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.product.sku: 082A
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal ubuntu

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You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1886672

Title:
  Multiple screen display issues

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[Ubuntu-x-swat] [Bug 1883497] Re: Only timing mode list in EDID supported on continuous freq monitors

2020-07-07 Thread Sebastien Bacher
** Changed in: xorg-server (Ubuntu Bionic)
 Assignee: (unassigned) => Timo Aaltonen (tjaalton)

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You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg-server in Ubuntu.
https://bugs.launchpad.net/bugs/1883497

Title:
  Only timing mode list in EDID supported on continuous freq monitors

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https://bugs.launchpad.net/hwe-next/+bug/1883497/+subscriptions

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