[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
apport information ** Tags added: trusty ** Description changed: I have a Dell latitude d505 laptop running Lubuntu 13.10. When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved. The backlight is still on but the system is completely unresponsive. I can't even ssh into the laptop to shut it down properly but have to pull the plug. When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly. I tried changing the options in xfce-power-manager to disable suspend but to no avail. I also tried editing the /etc/systemd/logind.conf but nothing worked. Whenever the lid is closed system hangs. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic i686 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 Date: Fri Nov 22 19:55:36 2013 InstallationDate: Installed on 2007-01-11 (2507 days ago) InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) MarkForUpload: True SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2007-01-11 (2507 days ago) InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 PackageArchitecture: i386 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + --- + ApportVersion: 2.14.1-0ubuntu3 + Architecture: i386 + DistroRelease: Ubuntu 14.04 + InstallationDate: Installed on 2014-04-17 (2 days ago) + InstallationMedia: Lubuntu 14.04 LTS Trusty Tahr - Release i386 (20140416.2) + Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 + PackageArchitecture: i386 + ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 + Tags: trusty + Uname: Linux 3.13.0-24-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: + + _MarkForUpload: True ** Attachment added: Dependencies.txt https://bugs.launchpad.net/bugs/1254131/+attachment/4089787/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
There seems to be a way to avoid laptop lid freeze. I'm using Lubuntu 14.04 and it utilises Xfce power manager. When it is used to monitor power events, lid close always freezes the laptop. However, when you install acpi-support the freeze no longer happens but the screen remains on when the lid is closed. If you just want to power off your screen when closed, go to Xfce power manager settings and choose 'nothing' in the 'when laptop lid is closed' field. If you want your laptop to suspend when the lid is closed, you need to exit Xfce power manager to let acpi-support handle the event. So the key seems to be to install acpi-support to avoid freeze. Good luck and please post what power manager you are using. This bug seems to be related to Xfce power manager rather than xserver-xorg-video-intel -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
This is unbelievable! It no longer works so the freeze is back again. I didn't change anything, it just worked for some time and now it reverted back to old behaviour. Go figure! -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
kalehrl, could you please execute the apport-collect again as it didn't include helpful debugging information, and please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. ** Tags removed: close d505 dell freeze latitude lid ** Package changed: xserver-xorg-video-intel (Ubuntu) = xorg (Ubuntu) ** Changed in: xorg (Ubuntu) Status: Expired = Incomplete ** Tags removed: apport-collected ** Attachment removed: Dependencies.txt https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1254131/+attachment/4089787/+files/Dependencies.txt ** Attachment removed: ProcEnviron.txt https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1254131/+attachment/4089788/+files/ProcEnviron.txt ** Description changed: I have a Dell latitude d505 laptop running Lubuntu 13.10. When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved. The backlight is still on but the system is completely unresponsive. I can't even ssh into the laptop to shut it down properly but have to pull the plug. When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly. I tried changing the options in xfce-power-manager to disable suspend but to no avail. I also tried editing the /etc/systemd/logind.conf but nothing worked. Whenever the lid is closed system hangs. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic i686 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 Date: Fri Nov 22 19:55:36 2013 InstallationDate: Installed on 2007-01-11 (2507 days ago) InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) MarkForUpload: True SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) - --- + --- ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 DistroRelease: Ubuntu 13.10 InstallationDate: Installed on 2007-01-11 (2507 days ago) InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) MarkForUpload: True Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 PackageArchitecture: i386 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Tags: saucy Uname: Linux 3.11.0-13-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo - --- - ApportVersion: 2.14.1-0ubuntu3 - Architecture: i386 - DistroRelease: Ubuntu 14.04 - InstallationDate: Installed on 2014-04-17 (2 days ago) - InstallationMedia: Lubuntu 14.04 LTS Trusty Tahr - Release i386 (20140416.2) - Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 - PackageArchitecture: i386 - ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 - Tags: trusty - Uname: Linux 3.13.0-24-generic i686 - UpgradeStatus: No upgrade log present (probably fresh install) - UserGroups: - - _MarkForUpload: True ** Package changed: xorg (Ubuntu) = linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
I also installed 14.04 and the bug is still there. I guess devs don't care much about old machines :( -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
Dell D505 latitude still crashes in ubuntu 14.04 when I close the lid. Selecting suspend from the menu works fine however. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
I found that this issue exists with any release that uses Kernel 3.7 or newer. I currently use Kubuntu 12.04 LTS on my Dell Latitude D505, because I am unable to use any newer, supported, release. Quantal works fine, but it is verging on EOL. As an alternative, I can install the linux-generic-lts-quantal package onto my LTS. I have even tested the alpha release of Kubuntu 14.04 and still have issues with the system halting, when the lid is closed. In short, Kernels 3.2 (Precise) and 3.5 (Quantal) have no hardware issues with the laptop lid switch. Kernel 3.7 (Saucy) and above halt the system when the lid is closed. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
Poisoned Dragon, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via: ubuntu-bug linux For more on this, please read the official Ubuntu documentation: Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
kalehrl, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p xserver-xorg-video-intel REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: xserver-xorg-video-intel (Ubuntu) Importance: Undecided = Low ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
This is almost certainly a bios bug. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
I didn't have this bug in previous Lubuntu versions and I haven't upgraded or downgraded my bios. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
** Tags removed: apport-bug i386 ** Tags added: close d505 dell freeze latitude lid -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
apport information ** Tags added: apport-collected ** Description changed: I have a Dell latitude d505 laptop running Lubuntu 13.10. When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved. The backlight is still on but the system is completely unresponsive. I can't even ssh into the laptop to shut it down properly but have to pull the plug. When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly. I tried changing the options in xfce-power-manager to disable suspend but to no avail. I also tried editing the /etc/systemd/logind.conf but nothing worked. Whenever the lid is closed system hangs. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 Uname: Linux 3.11.0-13-generic i686 ApportVersion: 2.12.5-0ubuntu2.1 Architecture: i386 Date: Fri Nov 22 19:55:36 2013 InstallationDate: Installed on 2007-01-11 (2507 days ago) InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) MarkForUpload: True SourcePackage: xserver-xorg-video-intel UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.12.5-0ubuntu2.1 + Architecture: i386 + DistroRelease: Ubuntu 13.10 + InstallationDate: Installed on 2007-01-11 (2507 days ago) + InstallationMedia: Lubuntu 13.10 Saucy Salamander - Release i386 (20131016.1) + MarkForUpload: True + Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2 + PackageArchitecture: i386 + ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6 + Tags: saucy + Uname: Linux 3.11.0-13-generic i686 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo ** Attachment added: Dependencies.txt https://bugs.launchpad.net/bugs/1254131/+attachment/3915328/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1254131] Re: Lubuntu 13.10 lid close freeze
This is the same bug but it was closed with 'won't fix' because that distribution was no longer supported: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/462939 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/1254131 Title: Lubuntu 13.10 lid close freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1254131/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp