[Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
[Expired for xorg (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Dear Christopher! I have executed the requested BIOS update, what happened is that I run the application from the bios interface, it first erased the old (version 302) and than copied the new(version 303) from the pendrive I inserted. The mouse still not working. The requested output for the terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date X550JK.303 10/08/2014 2014-12-09 2:37 GMT+01:00 Christopher M. Penalver christopher.m.penal...@gmail.com: Capone Cash, as per http://www.asus.com/us/Notebooks_Ultrabooks/X550JK/HelpDesk_Download/ an update to your BIOS is available (303). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-303 -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit Status in xorg package in Ubuntu: Incomplete Bug description: Ensure you report the bug via ubuntu-bug xorg as outlined above. What is the full manufacturer and model of your mouse. How is your mouse connected to your PC: serial, PS/2, USB, USB wireless, etc. What mechanism does your mouse use: roller ball, optical, trackball, etc. How many physical buttons and scrollwheels does you mouse have? MAnufacturer and model: Akai, Model: wlm-5330 Connected via USB port, wireless Optical mouse, 2,4ghz 3 phyisical buttons + scroll --- .proc.driver.nvidia.registry: Binary: .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.58 Fri Oct 31 17:40:28 PDT 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: trusty DistroRelease: Ubuntu 14.04 DistroVariant: ubuntu DkmsStatus: bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed bcmwl, 6.30.223.141+bdcom, 3.13.0-32-generic, x86_64: installed bcmwl, 6.30.223.141+bdcom, 3.13.0-40-generic, x86_64: installed nvidia-340, 340.58, 3.13.0-40-generic, x86_64: installed nvidia-340-uvm, 340.58, 3.13.0-40-generic, x86_64: installed GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:178d] Subsystem: ASUSTeK Computer Inc. Device [1043:178d] InstallationDate: Installed on 2014-12-05 (3 days ago) InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:57b4 Realtek Semiconductor Corp. Bus 001 Device 003: ID 04ca:2006 Lite-On Technology Corp. Bus 001 Device 002: ID 276d:1105 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X550JK NonfreeKernelModules: wl nvidia Package: xorg 1:7.7+1ubuntu8 PackageArchitecture: amd64 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=10620e50-258e-432a-93d6-4da414673d30 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 Tags: trusty third-party-packages ubuntu Uname: Linux 3.13.0-40-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 07/09/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550JK.302 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550JK dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550JK dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 version.ia32-libs: ia32-libs N/A
[Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Capone Cash, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Tags removed: bios-outdated-303 ** Tags added: latest-bios-303 ** Changed in: xorg (Ubuntu) Importance: Low = Medium -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Capone Cash, thank you for reporting this and helping make Ubuntu better. Could you please run the following command in a Terminal as it will automatically gather and attach updated debug information to this report: apport-collect -p xorg 1400133 Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
apport information ** Tags added: apport-collected third-party-packages trusty ubuntu ** Description changed: Ensure you report the bug via ubuntu-bug xorg as outlined above. What is the full manufacturer and model of your mouse. How is your mouse connected to your PC: serial, PS/2, USB, USB wireless, etc. What mechanism does your mouse use: roller ball, optical, trackball, etc. How many physical buttons and scrollwheels does you mouse have? MAnufacturer and model: Akai, Model: wlm-5330 Connected via USB port, wireless Optical mouse, 2,4ghz 3 phyisical buttons + scroll + --- + .proc.driver.nvidia.registry: Binary: + .proc.driver.nvidia.version: + NVRM version: NVIDIA UNIX x86_64 Kernel Module 340.58 Fri Oct 31 17:40:28 PDT 2014 + GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) + ApportVersion: 2.14.1-0ubuntu3.6 + Architecture: amd64 + CurrentDesktop: Unity + DistUpgraded: Fresh install + DistroCodename: trusty + DistroRelease: Ubuntu 14.04 + DistroVariant: ubuntu + DkmsStatus: + bbswitch, 0.7, 3.13.0-40-generic, x86_64: installed + bcmwl, 6.30.223.141+bdcom, 3.13.0-32-generic, x86_64: installed + bcmwl, 6.30.223.141+bdcom, 3.13.0-40-generic, x86_64: installed + nvidia-340, 340.58, 3.13.0-40-generic, x86_64: installed + nvidia-340-uvm, 340.58, 3.13.0-40-generic, x86_64: installed + GraphicsCard: + Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) +Subsystem: ASUSTeK Computer Inc. Device [1043:178d] +Subsystem: ASUSTeK Computer Inc. Device [1043:178d] + InstallationDate: Installed on 2014-12-05 (3 days ago) + InstallationMedia: Ubuntu 14.04.1 LTS Trusty Tahr - Release amd64 (20140722.2) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 0bda:57b4 Realtek Semiconductor Corp. + Bus 001 Device 003: ID 04ca:2006 Lite-On Technology Corp. + Bus 001 Device 002: ID 276d:1105 + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: ASUSTeK COMPUTER INC. X550JK + NonfreeKernelModules: wl nvidia + Package: xorg 1:7.7+1ubuntu8 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-40-generic.efi.signed root=UUID=10620e50-258e-432a-93d6-4da414673d30 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10 + Tags: trusty third-party-packages ubuntu + Uname: Linux 3.13.0-40-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/09/2014 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: X550JK.302 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: X550JK + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550JK.302:bd07/09/2014:svnASUSTeKCOMPUTERINC.:pnX550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: X550JK + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. + version.compiz: compiz 1:0.9.11.2+14.04.20140714-0ubuntu1 + version.ia32-libs: ia32-libs N/A + version.libdrm2: libdrm2 2.4.58+git20141201.f99522e6-0ubuntu0ricotz~trusty + version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty + version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A + version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~git20141201.ebbd34a4-0ubuntu0ricotz~trusty + version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A + version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.1 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.3 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 + xserver.bootTime: Mon Dec 8 23:02:10 2014 + xserver.configfile: /etc/X11/xorg.conf + xserver.errors: + NVIDIA(0): Failed to initiate mode change. + NVIDIA(0): Failed to complete mode change + xserver.logfile: /var/log/Xorg.0.log + xserver.outputs: + product id1117 + vendor LGD + xserver.version: 2:1.15.1-0ubuntu2.1 ** Attachment added: .proc.driver.nvidia.params.txt https://bugs.launchpad.net/bugs/1400133/+attachment/4276566/+files/.proc.driver.nvidia.params.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about
Re: [Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Dear Christopher! Thanks for the fast answer, I did what you requested, I hope we can find out what causes the problem, so that others won't have to face it. 2014-12-08 14:41 GMT+01:00 Christopher M. Penalver christopher.m.penal...@gmail.com: Capone Cash, thank you for reporting this and helping make Ubuntu better. Could you please run the following command in a Terminal as it will automatically gather and attach updated debug information to this report: apport-collect -p xorg 1400133 Please ensure you have xdiagnose installed, and that you click the Yes button for attaching additional debugging information. ** Changed in: xorg (Ubuntu) Importance: Undecided = Low ** Changed in: xorg (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit Status in xorg package in Ubuntu: Incomplete Bug description: Ensure you report the bug via ubuntu-bug xorg as outlined above. What is the full manufacturer and model of your mouse. How is your mouse connected to your PC: serial, PS/2, USB, USB wireless, etc. What mechanism does your mouse use: roller ball, optical, trackball, etc. How many physical buttons and scrollwheels does you mouse have? MAnufacturer and model: Akai, Model: wlm-5330 Connected via USB port, wireless Optical mouse, 2,4ghz 3 phyisical buttons + scroll To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1400133] Re: Wireless USB mouse not recognised by ubuntu 14.04 64 bit
Capone Cash, as per http://www.asus.com/us/Notebooks_Ultrabooks/X550JK/HelpDesk_Download/ an update to your BIOS is available (303). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-303 -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1400133 Title: Wireless USB mouse not recognised by ubuntu 14.04 64 bit To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1400133/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
