[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-12-05 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-10-06 Thread Eric Layton
Is there a step you can suggest that doesn't involving upgrading the
kernel?

My problem didn't occur when running 14.04 previously (before
reinstalling), so I find it hard to believe it's a kernel issue.

** Changed in: xorg (Ubuntu)
   Status: Incomplete => New

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Title:
  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-10-06 Thread Christopher M. Penalver
Eric Layton, as is advised in the article, one updates both the xorg and
linux stack together.

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

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  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-09-24 Thread Eric Layton
This seems like a pretty radical departure from my current installation,
which I'm hesitant to try.  I can't arbitrarily hose this machine.  What
guarantees do I have this will result in a working machine?  Can you
provide rollback steps in case it doesn't boot or X doesn't start?

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Title:
  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-09-23 Thread Eric Layton
Thanks for the response, and very clear instructions on how to upgrade
the BIOS under Linux.  It's much appreciated.

I upgraded the BIOS:

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
1402
08/09/2012

The problem of a duplicate cursor getting stuck on the previous screen
is much less common now, but does still occur.  Especially when moving
the cursor from one screen to the other relatively quickly.

I should probably clarify that, like the original bug, this didn't
happen in Ubuntu 12.04.  I upgraded that to Ubuntu 14.04 and the problem
still wasn't there.  Then I wiped the machine and installed Kubuntu
14.04 directly, and the problem manifested itself.

Thanks for your continued help.

** Changed in: xorg (Ubuntu)
   Status: Incomplete => New

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  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-09-23 Thread Eric Layton
Nevermind, it's not really any more or less frequent after the BIOS
upgrade.

One further thing I've observed is that the cursor duplication IS more
frequent if I have open windows near the edges of the screens  where the
transfer is taking place.  If it's just the desktop, then the cursor
gets stuck on occasion, but not as often.

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  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-09-23 Thread Christopher M. Penalver
Eric Layton, if you upgrade to the Vivid enablement stack as outlined in
https://wiki.ubuntu.com/Kernel/LTSEnablementStack is this reproducible?

** Tags removed: bios-outdated-1402
** Tags added: latest-bios-1402

** Tags added: regression-release

** Changed in: xorg (Ubuntu)
   Importance: Low => Medium

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

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Title:
  Mouse cursor duplicated in dual screen setup

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[Ubuntu-x-swat] [Bug 1490684] Re: Mouse cursor duplicated in dual screen setup

2015-09-19 Thread Christopher M. Penalver
Eric Layton, thank you for reporting this and helping make Ubuntu
better. As per
https://www.asus.com/Motherboards/SABERTOOTH_X58/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (1402).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Tags added: bios-outdated-1402

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

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Title:
  Mouse cursor duplicated in dual screen setup

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