[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xorg-server (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
[Expired for xserver-xorg-video-amdgpu (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
So I became somewhat frustrated by this issue and used new installation media to completely reinstall ubuntu 18.04, removing the old partition and starting again from scratch. I installed steam as soon as the re-installation process had been completed, and downloaded/played Kerbal Space Program. I had exactly the same problem as before, the screen cutting out minutes into the game. On Wed, 24 Oct 2018 at 13:40, Daniel van Vugt wrote: > Thanks. Unfortunately you probably can't report crash files that were > created before the system update. Only crash files from a fully-updated > system are accepted. > > So please delete the existing crash files and wait for new ones to be > created. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Thanks. Unfortunately you probably can't report crash files that were created before the system update. Only crash files from a fully-updated system are accepted. So please delete the existing crash files and wait for new ones to be created. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Just to add, this is the screenshot I took of another attempt. The upgrade commands are there just to show what I see when I run those commands. They were run previous to a reboot, then I ran them again to make the screenshot. Regards, Adrian On Tue, 23 Oct 2018 at 21:15, Adrian Barbuio wrote: > Okay, so I have run the update and reboot commands. I tried to run the > ubuntu-bug command again and I got exactly the same error message as was in > the previous screenshot. > > On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt < > daniel.van.v...@canonical.com> wrote: > >> That screenshot shows that you can't report crash files because your >> system is out of date. To fix that please do a full system update first: >> >> 1. sudo apt update >> 2. sudo apt full-upgrade >> 3. Reboot >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1798739 >> >> Title: >> [amdgpu] All video games freeze 5-10mins into play >> >> Status in xorg-server package in Ubuntu: >> Incomplete >> Status in xserver-xorg-video-amdgpu package in Ubuntu: >> Incomplete >> >> Bug description: >> I recently installed steam on my system (Ubuntu 18.04), installed a >> couple of games and attemped to play them. About a couple of minutes >> in to playing cities: skylines, kerbal space program and mount and >> blade: warband, the screen goes blank and the computer freezes. A hard >> reboot is the only way to proceed. I have reinstalled drivers several >> times, with no change in this situation. I know it's not a specs >> problem because I ran these games on the exact same machine a couple >> of weeks ago when I had Windows 10 installed (which I have since >> removed). I think this is an xorg problem but I am not sure. >> >> xorg: >> Installed: 1:7.7+19ubuntu7.1 >> Candidate: 1:7.7+19ubuntu7.1 >> Version table: >>*** 1:7.7+19ubuntu7.1 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main >> amd64 Packages >> 100 /var/lib/dpkg/status >>1:7.7+19ubuntu7 500 >> 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 >> Packages >> >> ProblemType: Bug >> DistroRelease: Ubuntu 18.04 >> Package: xorg 1:7.7+19ubuntu7.1 >> ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 >> Uname: Linux 4.15.0-36-generic x86_64 >> ApportVersion: 2.20.9-0ubuntu7.4 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CompizPlugins: No value set for >> `/apps/compiz-1/general/screen0/options/active_plugins' >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Fri Oct 19 14:02:58 2018 >> DistUpgraded: Fresh install >> DistroCodename: bionic >> DistroVariant: ubuntu >> DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed >> ExtraDebuggingInterest: Yes >> GpuHangFrequency: Several times a day >> GpuHangReproducibility: Yes, I can easily reproduce it >> GpuHangStarted: Within the last week or two >> GraphicsCard: >>Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 >> 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) >> Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] >> [1b0a:90c4] >> InstallationDate: Installed on 2018-09-11 (37 days ago) >> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 >> (20180426) >> MachineType: Hewlett-Packard 500-002a >> ProcEnviron: >>TERM=xterm-256color >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=en_AU.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic >> root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg freeze >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 02/05/2013 >> dmi.bios.vendor: AMI >> dmi.bios.version: 8.15 >> dmi.board.name: 2ADA >> dmi.board.vendor: Foxconn >> dmi.board.version: 1.00 >> dmi.chassis.asset.tag: 4CE3190T0P >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Hewlett-Packard >> dmi.modalias: >> dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: >> dmi.product.family: 103C_53316J G=D >> dmi.product.name: 500-002a >> dmi.sys.vendor: Hewlett-Packard >> version.compiz: compiz N/A >> version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b >> version.libgl1-mesa-dri: libgl1-mesa-dri >> 18.3~git1810170730.58a51d~oibaf~b >> version.libgl1-mesa-glx: libgl1-mesa-glx >> 18.3~git1810170730.58a51d~oibaf~b >> version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 >> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >> version.xserver-xorg-video-ati: xserver-xorg-video-ati >> 1:18.1.0+git1809261933.80514b~oibaf~b >> version.xserver-xorg-video-intel:
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Okay, so I have run the update and reboot commands. I tried to run the ubuntu-bug command again and I got exactly the same error message as was in the previous screenshot. On Tue, 23 Oct 2018 at 20:46, Daniel van Vugt wrote: > That screenshot shows that you can't report crash files because your > system is out of date. To fix that please do a full system update first: > > 1. sudo apt update > 2. sudo apt full-upgrade > 3. Reboot > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family: 103C_53316J G=D > dmi.product.name: 500-002a > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.96+git1810161830.5a3bdc~oibaf~b > version.libgl1-mesa-dri: libgl1-mesa-dri > 18.3~git1810170730.58a51d~oibaf~b > version.libgl1-mesa-glx: libgl1-mesa-glx > 18.3~git1810170730.58a51d~oibaf~b > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati > 1:18.1.0+git1809261933.80514b~oibaf~b > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git1809061934.25c9a2~oibaf~b > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15+git1807201019.ac8f7b~oibaf~b > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions > -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu.
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
That screenshot shows that you can't report crash files because your system is out of date. To fix that please do a full system update first: 1. sudo apt update 2. sudo apt full-upgrade 3. Reboot -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I attempted all three steps and I came across the message in the screenshot. When I click send there is no further message. I am not sure how to find an id number. Also, I checked the gnome-shell file and there was no file labelled 'extensions'. I assume this is because I have no extensions installed? Regards, Adrian On Tue, 23 Oct 2018 at 19:11, Daniel van Vugt wrote: > Thanks. It looks like something is crashing at the end (where you see > "whoopsie") but I can't yet tell what. > > Firstly, please remove/disable all gnome-shell extensions as they are > often the cause of crashes. > > Secondly... > > Thank you for taking the time to report this bug and helping to make > Ubuntu better. It sounds like some part of the system has crashed. To > help us find the cause of the crash please follow these steps: > > 1. Look in /var/crash for crash files and if found run: > ubuntu-bug YOURFILE.crash > Then tell us the ID of the newly-created bug. > > 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where > ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. > Do you find any links to recent problems on that page? If so then please > send the links to us. > > 3. If step 2 also failed then apply the workaround from bug 994921, > reboot, reproduce the crash, and retry step 1. > > Please take care to avoid attaching .crash files to bugs as we are > unable to process them as file attachments. It would also be a security > risk for yourself. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1798739 > > Title: > [amdgpu] All video games freeze 5-10mins into play > > Status in xorg-server package in Ubuntu: > Incomplete > Status in xserver-xorg-video-amdgpu package in Ubuntu: > Incomplete > > Bug description: > I recently installed steam on my system (Ubuntu 18.04), installed a > couple of games and attemped to play them. About a couple of minutes > in to playing cities: skylines, kerbal space program and mount and > blade: warband, the screen goes blank and the computer freezes. A hard > reboot is the only way to proceed. I have reinstalled drivers several > times, with no change in this situation. I know it's not a specs > problem because I ran these games on the exact same machine a couple > of weeks ago when I had Windows 10 installed (which I have since > removed). I think this is an xorg problem but I am not sure. > > xorg: > Installed: 1:7.7+19ubuntu7.1 > Candidate: 1:7.7+19ubuntu7.1 > Version table: >*** 1:7.7+19ubuntu7.1 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic-updates/main > amd64 Packages > 100 /var/lib/dpkg/status >1:7.7+19ubuntu7 500 > 500 http://au.archive.ubuntu.com/ubuntu bionic/main amd64 > Packages > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18 > Uname: Linux 4.15.0-36-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.4 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Oct 19 14:02:58 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > DkmsStatus: amdgpu, 18.30-641594, 4.15.0-36-generic, x86_64: installed > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Yes, I can easily reproduce it > GpuHangStarted: Within the last week or two > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Oland [Radeon HD 8570 / R7 > 240/340 OEM] [1002:6611] (prog-if 00 [VGA controller]) > Subsystem: Pegatron Oland [Radeon HD 8570 / R7 240/340 OEM] > [1b0a:90c4] > InstallationDate: Installed on 2018-09-11 (37 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: Hewlett-Packard 500-002a > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_AU.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic > root=UUID=49e15d88-cf4f-45cf-abc1-8e165cbdb4e4 ro quiet splash vt.handoff=1 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 02/05/2013 > dmi.bios.vendor: AMI > dmi.bios.version: 8.15 > dmi.board.name: 2ADA > dmi.board.vendor: Foxconn > dmi.board.version: 1.00 > dmi.chassis.asset.tag: 4CE3190T0P > dmi.chassis.type: 3 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: > dmi:bvnAMI:bvr8.15:bd02/05/2013:svnHewlett-Packard:pn500-002a:pvr:rvnFoxconn:rn2ADA:rvr1.00:cvnHewlett-Packard:ct3:cvr: > dmi.product.family:
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Thanks. It looks like something is crashing at the end (where you see "whoopsie") but I can't yet tell what. Firstly, please remove/disable all gnome-shell extensions as they are often the cause of crashes. Secondly... Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel. I have performed the tasks you requested and have the relevant text file attached. Regards, Adrian On 23/10/18 4:43 pm, Daniel van Vugt wrote: > Please: > > 1. Reboot and run nothing other than one game that will trigger the bug. > Do not run any other apps. > > 2. After the bug happens and you have to reboot a second time then run: > >journalctl --system -b-1 > previous_boot_sys.txt > > and attach it here again. > > ** Changed in: xorg-server (Ubuntu) > Status: New => Incomplete > > ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) > Status: New => Incomplete > ** Attachment added: "previous_boot_sys.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5204391/+files/previous_boot_sys.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Hello Daniel I did not receive any instructions, or any text at all in your last message. I am just wanting to know if there is any update on this issue and how to solve it. Regards, Adrian On 22/10/18 6:22 pm, Daniel van Vugt wrote: > ** Also affects: xserver-xorg-video-amdgpu (Ubuntu) > Importance: Undecided > Status: New > > ** Changed in: xorg-server (Ubuntu) > Status: Incomplete => New > -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Please: 1. Reboot and run nothing other than one game that will trigger the bug. Do not run any other apps. 2. After the bug happens and you have to reboot a second time then run: journalctl --system -b-1 > previous_boot_sys.txt and attach it here again. ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** Changed in: xserver-xorg-video-amdgpu (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
** Also affects: xserver-xorg-video-amdgpu (Ubuntu) Importance: Undecided Status: New ** Changed in: xorg-server (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
[Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
Thanks. Please also run this command and send us the output: dpkg -l > allpackages.txt ** Summary changed: - All video games freeze 5-10mins into play + [amdgpu] All video games freeze 5-10mins into play ** Package changed: ubuntu => xorg-server (Ubuntu) -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-x-swat] [Bug 1798739] Re: [amdgpu] All video games freeze 5-10mins into play
No worries. The txt file is attached. Regards, Adrian On 22/10/18 5:28 pm, Daniel van Vugt wrote: > Thanks. > > Please also run this command and send us the output: > >dpkg -l > allpackages.txt > > ** Summary changed: > > - All video games freeze 5-10mins into play > + [amdgpu] All video games freeze 5-10mins into play > > ** Package changed: ubuntu => xorg-server (Ubuntu) > ** Attachment added: "allpackages.txt" https://bugs.launchpad.net/bugs/1798739/+attachment/5203873/+files/allpackages.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/1798739 Title: [amdgpu] All video games freeze 5-10mins into play To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1798739/+subscriptions ___ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
