[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2011-02-03 Thread Bug Watch Updater
** Changed in: xserver-xorg-driver-ati
   Importance: Unknown = Critical

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https://bugs.launchpad.net/bugs/554783

Title:
  Graphics Card Fan Suddenly Stopped While Using Computer

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2011-01-25 Thread Bug Watch Updater
** Changed in: xserver-xorg-driver-ati
   Importance: Critical = Unknown

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Title:
  Graphics Card Fan Suddenly Stopped While Using Computer

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-06 Thread Bryce Harrington
** Description changed:

  Binary package hint: xserver-xorg-video-ati
  
  While I was using my computer, doing perfectly normal things, such as
  reading news articles in Firefox, my graphics card's fan suddenly
  completely stopped, causing the GPU to overheat. At first I thought that
  the fan was slowing down because there wasn't anything particularly GPU
  intensive going on, and system load was below normal, however, like 10
  minutes after, the screen turned completely black, and the computer
  locked up. This almost certainly because the GPU overheated. The first
  thing I did was tried Alt-SysRq-K to reboot the X server. That did
  nothing, so I tried Alt-SysRq-REISUB, and the system did NOT reboot. I'm
  assuming there may have been a kernel panic. Therefore, I held in the
  power button on my computer until it turned off. Shortly after that, I
  hit the power button again to turn the computer back on, but immediately
  after pressing the power button, the system fans started spinning at
  maximum speed for a split second and the system immediately shut off. No
  BIOS POST information was displayed on the screen or anything. So, I
  assumed the system shut off because it overheated and it was trying to
  protect the hardware. I let it sit for a couple of minutes, and then I
  managed to get it to turn on. Something worth noting here is that the
  GPU fan worked perfectly fine after a full system reboot, making me
  believe this is some sort of driver problem. The first time I tried to
  boot it, Ubuntu froze before being able to load the splash screen, so I
  assumed it may either be because the GPU was still overheated and not
  working properly, or some file system corruption. I tried Alt-SysRq-B to
  reboot it, but surprisingly that did nothing, so I turned it off with
  the power button again. I then booted into recovery mode, and
  thankfully, I managed to get to the recovery options. I then proceeded
  to run the options dpkg, clean, and resume, but when it finished
  loading services, I was in a text mode login instead of GDM, so I
  rebooted using Alt-SysRq-REISUB. I then booted Ubuntu with the normal
  boot method, and after running a quick fsck, I was able to login and
  post this bug report on the same computer.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: xserver-xorg-video-ati 1:6.12.192-2ubuntu2
  ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
  Uname: Linux 2.6.32-19-generic x86_64
  Architecture: amd64
  Date: Sat Apr  3 15:40:04 2010
  DkmsStatus:
   virtualbox-ose, 3.1.4, 2.6.32-17-generic, x86_64: installed 
   virtualbox-ose, 3.1.4, 2.6.32-16-generic, x86_64: installed 
   virtualbox-ose, 3.1.4, 2.6.32-19-generic, x86_64: installed
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release amd64 (20091027)
  MachineType: Shuttle Inc SG33
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic 
root=UUID=f75382cd-2436-4b42-96ef-0c1f545f6fa5 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: xserver-xorg-video-ati
  dmi.bios.date: 04/25/2008
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: FG33
  dmi.board.vendor: Shuttle Inc
  dmi.board.version: V10
  dmi.chassis.type: 3
  dmi.chassis.vendor: Shuttle Inc
  dmi.chassis.version: G5
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd04/25/2008:svnShuttleInc:pnSG33:pvrV10:rvnShuttleInc:rnFG33:rvrV10:cvnShuttleInc:ct3:cvrG5:
  dmi.product.name: SG33
  dmi.product.version: V10
  dmi.sys.vendor: Shuttle Inc
  system:
   distro: Ubuntu
   codename:   lucid
   architecture:   x86_64
   kernel: 2.6.32-19-generic
+ 
+ [lspci]
+ 01:00.0 VGA compatible controller [0300]: ATI Technologies Inc Radeon X1950 
GT [1002:7288] (rev 9a)
+   Subsystem: PC Partner Limited Device [174b:e190]

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-06 Thread Bryce Harrington
Dylan, ok upstream's comments seem to confirm my own suspicions that
this is most likely a hardware issue.  Unfortunately if my experience
with bad gpu fans is to go by, it's going to get worse over time...  I'd
recommend reporting it to your hardware vendor.

If you feel that it really is a software rather than hardware error,
please work with upstream on the issue, and if it comes to a solution
that looks relevant to include in Ubuntu please feel free to reopen this
bug report.

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Triaged = Invalid

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-05 Thread Bryce Harrington
** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: New = Confirmed

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-05 Thread Bryce Harrington
My initial guess would be a hardware problem (I had almost identical
symptoms on a 5xx card a few months ago, that went away once I swapped
it out with a new card), but just in case it isn't, I can send the bug
report upstream first and see what they say.

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-05 Thread Bryce Harrington
Dylan Taylor - I've forwarded this bug upstream to
http://bugs.freedesktop.org/show_bug.cgi?id=27475 - please subscribe
yourself to this bug, in case they need further information or wish you
to test something.  Thanks ahead of time!

** Bug watch added: freedesktop.org Bugzilla #27475
   http://bugs.freedesktop.org/show_bug.cgi?id=27475

** Also affects: xserver-xorg-driver-ati via
   http://bugs.freedesktop.org/show_bug.cgi?id=27475
   Importance: Unknown
   Status: Unknown

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Confirmed = Triaged

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Importance: Undecided = High

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-05 Thread Bryce Harrington
Fwiw, with my card I saw this set of symptoms happen intermittently for
a few months, with increasing frequency over time.  With several
reboots, blowing canned air on it, etc. I could get the gpu fan to come
on and work properly.  But eventually it just stopped entirely and
swapping out the card was the only option.  I'd used the card pretty
heavily for several years so it wasn't a surprise that the fan would die
eventually.  Pity though; aside from the fan that card had worked really
well for me.

Anyway, again please follow up on the upstream bug report on this issue.
I'm curious if your issue was indeed a hardware issue like mine or if
there is something more to be concerned with in the software code.

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-03 Thread Dylan Taylor

** Attachment added: BootDmesg.txt
   http://launchpadlibrarian.net/43002195/BootDmesg.txt

** Attachment added: CurrentDmesg.txt
   http://launchpadlibrarian.net/43002196/CurrentDmesg.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/43002197/Dependencies.txt

** Attachment added: GdmLog.txt
   http://launchpadlibrarian.net/43002198/GdmLog.txt

** Attachment added: GdmLog1.txt
   http://launchpadlibrarian.net/43002199/GdmLog1.txt

** Attachment added: GdmLog2.txt
   http://launchpadlibrarian.net/43002200/GdmLog2.txt

** Attachment added: Lspci.txt
   http://launchpadlibrarian.net/43002201/Lspci.txt

** Attachment added: Lsusb.txt
   http://launchpadlibrarian.net/43002202/Lsusb.txt

** Attachment added: PciDisplay.txt
   http://launchpadlibrarian.net/43002203/PciDisplay.txt

** Attachment added: ProcCpuinfo.txt
   http://launchpadlibrarian.net/43002204/ProcCpuinfo.txt

** Attachment added: ProcInterrupts.txt
   http://launchpadlibrarian.net/43002205/ProcInterrupts.txt

** Attachment added: ProcModules.txt
   http://launchpadlibrarian.net/43002206/ProcModules.txt

** Attachment added: RelatedPackageVersions.txt
   http://launchpadlibrarian.net/43002207/RelatedPackageVersions.txt

** Attachment added: UdevDb.txt
   http://launchpadlibrarian.net/43002208/UdevDb.txt

** Attachment added: UdevLog.txt
   http://launchpadlibrarian.net/43002209/UdevLog.txt

** Attachment added: XorgLog.txt
   http://launchpadlibrarian.net/43002210/XorgLog.txt

** Attachment added: XorgLogOld.txt
   http://launchpadlibrarian.net/43002211/XorgLogOld.txt

** Attachment added: Xrandr.txt
   http://launchpadlibrarian.net/43002212/Xrandr.txt

** Attachment added: glxinfo.txt
   http://launchpadlibrarian.net/43002213/glxinfo.txt

** Attachment added: monitors.xml.txt
   http://launchpadlibrarian.net/43002214/monitors.xml.txt

** Attachment added: setxkbmap.txt
   http://launchpadlibrarian.net/43002215/setxkbmap.txt

** Attachment added: xdpyinfo.txt
   http://launchpadlibrarian.net/43002216/xdpyinfo.txt

** Attachment added: xkbcomp.txt
   http://launchpadlibrarian.net/43002217/xkbcomp.txt

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-03 Thread Dylan Taylor
I just checked -- _all_ of my packages are up to date, and they were at
the time of this bug occurring. This might be a regression from an older
version of one of the packages on my system.

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[Ubuntu-x-swat] [Bug 554783] Re: Graphics Card Fan Suddenly Stopped While Using Computer

2010-04-03 Thread Dylan Taylor
I think this bug should be critical, because even though my hardware
ended up being fine, if I or someone else was doing something GPU
intensive like playing games or watching movies on their computer, this
could _seriously_ mess up your hardware...

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