[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-05 Thread Hussein Abdallah
I finally found how to trigger this bug and it's quite strange. I
remembered that this bug appeared not the day I did apt-get upgrade but
two days later. The last thing I did before this bug appeared was to
enable the auto-hide feature of the KDE panel :

right-click on the panel 
Panel Options - Panel Settings
More Settings...

and select

Auto-hide

However, the panel auto-hide feature is not sufficient to trigger this
bug, I realized that I have also to start aMSN Messenger. With aMSN
messenger started, if move the pointer to the bottom of the screen
several times (where the hidden panel is supposed to be), X will crash.
Usually, X will not crash the first time I move the pointer to the
bottom of the screen (instead, it will show the panel as it's supposed
to do) and it does not take an exact number of pointer moves. But with
panel auto-hide feature enabled and with aMSN started, X will crash
after 2 to 10  pointer moves to 'unhide' the panel. I didn't count the
exact number before each crash but I realized it changes from one time
to another.

If I enable KDE panel auto-hide but I don't start aMSN, X won't crash
(no matter how many times I move the pointer to the bottom of the screen
to show the panel). If I disable auto-hide (set the panel to Always
visible) and I start aMSN, X won't crash : maybe the bug was there
since Lucid was released, but I didn't notice it because I wasn't using
the auto-hide feature.

I don't really see the logic here. The only relationship between aMSN
and KDE panel that I see is that aMSN adds an icon to the KDE system
tray when it starts. I don't think I have other non-KDE applications
that adds icons to the systray, so I'm not sure it is related to the
systray icon. I use aMSN from the Lucid repository (0.98.3-0ubuntu1)

I have not tried yet xorg-edgers PPA. I will run intel_error_decode with
several i915_error_state as soon as possible.

I tried udevadm monitor --property and I'm sending the output as an
attachment. The last thing udevadm showed when X crashed was this block
:

UDEV  [1275752385.489124] change   /devices/pci:00/:00:02.0/drm/card0 
(drm)
UDEV_LOG=3
ACTION=change
DEVPATH=/devices/pci:00/:00:02.0/drm/card0
SUBSYSTEM=drm
ERROR=1
DEVNAME=/dev/dri/card0
DEVTYPE=drm_minor
SEQNUM=1786
ACL_MANAGE=1
MAJOR=226
MINOR=0
DEVLINKS=/dev/char/226:0


** Attachment added: udevadm monitor --property output
   http://launchpadlibrarian.net/49752867/udevlog.2

** Summary changed:

- [i945gm] X crashes randomly (lucid)
+ [i945gm] lucid: moving pointer over auto-hidden KDE panel and aMSN started 
crashes X

** Summary changed:

- [i945gm] lucid: moving pointer over auto-hidden KDE panel and aMSN started 
crashes X
+ [i945gm] lucid: moving pointer over auto-hidden KDE panel when aMSN is 
started crashes X

-- 
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crashes X
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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-04 Thread Geir Ove Myhr
Hussein, I've looked a bit closer at the batchbuffer dump and it doesn't
look like any of the typical problems that we have in 945GM. It also
probably won't be fixed by the kernel patch I mentioned, since the bugs
it's supposed to fix have PGTBL_ER: 0x0010 and you have a 0x0 (i.e.
not a page table error).

Before we send this upstream, I would like you to check if the bug still
is there is you run with the xorg-edgers PPA [1]. This will bring in the
newest version of xserver-xorg-video-intel, mesa, and libdrm so that we
know this bug has not been fixed there.

If the bug is still present with xorg-edgers (it probably is) we should
send this upstream with a set of consistent logs. That is, Xorg.0.log,
dmesg output, /var/log/dmesg (which is dmesg at boot, since this will be
missing from dmesg output due to the verbosity of drm.debug=0x02), and
/sys/kernel/debug/dri/0/i915_error_state from the _same_ run with kernel
2.6.34 with drm.debug=0x02 option. This should be with the xorg-edgers
packages installed as well. Please upload the files here for now.

In addition, since you seem to be able to reproduce this quite easily,
it could be useful with a couple of i915_error_state from different
crashes, so we can see if the batchbuffer where something goes wrong is
the same every time, and if not, what they have in common. Actually, you
may run intel_error_decode to get the decoded version of
i915_error_state and upload the decoded information directly.

[1]: https://launchpad.net/~xorg-edgers/+archive/ppa

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-03 Thread Hussein Abdallah
I will try udevadm monitor --property. I can confirm that I don't have
this bug when I'm running GNOME (I left a GNOME session opened for one
day and X didn't crashed).

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-02 Thread Geir Ove Myhr
I attach the decoded i915_error_state (decoded with intel_error_decode)
which makes it more human readable. I can't see anything wrong with it
at first glance, but the GPU hangs in a 3D operation. As you can see,
even the dmesg output claims that a reboot is required.

The difference between Gnome and KDE is probably because they perform
different system calls, and the one that KDE performs is the one that
triggers the bug. It is unlikely that it is a bug in KDE itself.

** Attachment added: i915_error_decoded
   http://launchpadlibrarian.net/49541639/i915_error_decoded

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-02 Thread Geir Ove Myhr
If you want to troubleshoot why the udev rule doesn't trigger, you could
listen for uevents with `udevadm monitor --property`. It would be
interesting if you could upload the output of that here (when the error
triggers) since I haven't actually seen those events before. I think you
will only see one of the three events described in /lib/udev/rules.d/40
-xserver-xorg-video-intel.rules on i945, since the reset should only
happen on i965 and newer.

There is an UdevLog.txt automatically uploaded with this bug report,
which seems to be taken from /var/log/udev, but that seems to only
record the events generated during boot (all the events are merely
seconds apart and no new events are logged there when I unplug/plug a
monitor). I attach the output of the above command when I unplug the
external monitor and plug it back in 30 seconds later. The output for
the GPU error event(s) should be similar.

** Attachment added: udev-example.txt
   http://launchpadlibrarian.net/49547959/udev-example.txt

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Stenten
Unfortunately that list isn't incredibly helpful because you updated at
least 50 packages at the same time. My bet is it's either one of the
mesa packages or the gtk update. But neither is very easy to test
through downgrading because of dependency issues.

Instead, could you please enable Apport by running
gksudo gedit /etc/default/apport
and changing enabled=0 to enabled=1, and then save and exit? Then reboot 
and Apport should ask you to file a crash report after X crashes (it might take 
a few times); make sure you post the link to this bug in your apport bug. And 
then disable Apport after you get it to report the crash.

Also, are there any consistencies in when X crashes? Are you using
graphics-intensive applications? 3D graphics? Do you suspend or
hibernate anytime before it crashes?

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Geir Ove Myhr
I would usually say that mesa was the most likely suspect from the list
from 2010-05-06, but looking at the changelog
(https://launchpad.net/ubuntu/+source/mesa/7.7.1-1ubuntu3) it is clear
that that upgrade does not change anything on intel hardware.

I am a bit surprised about the behaviour describe. Usually, these
messages in dmesg output

[ 8240.845026] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... 
GPU hung
[ 8240.845038] render error detected, EIR: 0x
[ 8240.845186] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns 
-5 (awaiting 730176 at 730170)

is associated with the display freezing and only a restart would recover
that.

I'm not sure if Apport will trigger on this kind of error (partly
because I'm not sure exactly what happens). Using the 2.6.34 kernel and
see if an error state is captured in /sys/kernel/debug/dri/0/error_state
(and attach it here if it is) may shed some light on this (see
https://wiki.ubuntu.com/X/Troubleshooting/Freeze#How%20to%20Get%20a%20Batchbuffer%20Dump%20%28-intel%20only%29).
You may enable automatic bug reporting for GPU errors by uncommenting
the last line in /lib/udev/rules.d/40-xserver-xorg-video-intel.rules,
but note that this change will be overwritten on package upgrade of
xserver-xorg-video-intel.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Geir Ove Myhr
Two more things:

- There is a kernel patch that should fix some GPU errors on i945 and i915 at 
http://lists.freedesktop.org/archives/intel-gfx/2010-May/006982.html . Since 
you are compiling the kernel yourself, you may want to try that.
- Adding the kernel option drm.debug=0x02 should make the drm driver more 
verbose about what is going wrong in dmesg output.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Hussein Abdallah
I booted with 2.6.34 kernel and I'm sending as an attachment a copy of
the /sys/kernel/debug/dri/0/i915_error_state file (after an X crash).


** Attachment added: /sys/kernel/debug/dri/0/i915_error_state
   http://launchpadlibrarian.net/49536840/i915_error_state

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Hussein Abdallah
I'm also sending the most recent dmesg output

** Attachment added: dmesg_output
   http://launchpadlibrarian.net/49537233/dmesg_output

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Hussein Abdallah
I have now an impression that this is bug is related to KDE because I
started a GNOME session and X hasn't crashed yet (nothing else changed).
I'm going to let the GNOME session open for the night to make X won't
crash.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-06-01 Thread Hussein Abdallah
I made a mistake in the previous post : 'to make SURE X won't crash'.

I also changed enabled=0 to enabled=1 in /etc/default/apport and
uncommented the last line in /lib/udev/rules.d/40-xserver-xorg-video-
intel.rules (and then rebooted the computer) but apport wasn't triggered
by the X crash.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-31 Thread Bryce Harrington
** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: New = Confirmed

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-31 Thread Hussein Abdallah
By crash I mean that X (and all graphical applications) close and I am
prompted to the run Ubuntu in low-graphics mode (and other options)
window. When it happens, I'm still able to use ttys with Ctrl+Alt+F.. If
I choose to run Ubuntu in low-graphics mode, it actually starts X in the
same resolution as in the 'regular' mode (1280 x 800) but I don't have
3D acceleration any more. It doesn't crash in low-graphics mode (at
least it hasn't crashed since I started low graphics mode 4.5 hours
ago). The OS was installed from an Ubuntu 9.10 CD to which I added KDE
(apt-get install kubuntu-desktop) and then upgraded to Lucid on April 29
(apt-get dist-upgrade).

The latest apt-get upgrade before I had this bug was on 2010-05-26
(apt_history.log.txt attached).

I upgraded the kernel from 2.6.32.21.22 to 2.6.32.22.23 yesterday (May
30) but it was*after* the bug appeared and did not change anything. I
also tried to boot on a 2.6.34 kernel (which I compiled myself from
kernel.org sources) but I still have the same bug so it does not seem to
be directly related to the kernel. When I sent the bug report (and also
now) I was running the distribution kernel (Linux  2.6.32-22-generic
#33-Ubuntu), not the custom one.


** Attachment added: /var/log/apt/history.log
   http://launchpadlibrarian.net/49456007/apt_history.log.txt

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-31 Thread Hussein Abdallah
I forgot to write in the previous post that I don't use Compiz.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-30 Thread Hussein Abdallah
** Summary changed:

- i945gm X crashes (lucid)
+ [i945gm] X crashes randomly (lucid)

** Description changed:

  Binary package hint: xserver-xorg-video-intel
  
- X crashes randomly a few minutes after starting
+ X crashes randomly a few minutes after starting with the following error
+ message in Xorg.log
+ 
+ Fatal server error:
+ Failed to submit batchbuffer: Input/output error
+ 
+ This bug started after a recent apt-get upgrade (it was OK after
+ installing Lucid on April 29th).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: xserver-xorg-video-intel 2:2.9.1-3ubuntu5
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sun May 30 20:15:36 2010
  DkmsStatus: Error: [Errno 2] No such file or directory
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  MachineType: Sony Corporation VGN-FE770QG
  PccardctlIdent:
-  Socket 0:
-no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-no card
+  Socket 0:
+    no card
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=8764f9ae-9603-464d-a7ff-7ee6a9c948b6 ro quiet splash
  ProcEnviron:
-  LANG=fr_CA.UTF-8
-  SHELL=/bin/zsh
+  LANG=fr_CA.UTF-8
+  SHELL=/bin/zsh
  SourcePackage: xserver-xorg-video-intel
  dmi.bios.date: 09/21/2006
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R0173J3
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: 7R2L348e62c0c50c3723
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: C3LMPJ1P
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvrR0173J3:bd09/21/2006:svnSonyCorporation:pnVGN-FE770QG:pvrC3LMPJ1P:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrC3LMPJ1P:
  dmi.product.name: VGN-FE770QG
  dmi.product.version: C3LMPJ1P
  dmi.sys.vendor: Sony Corporation
  system:
-  distro: Ubuntu
-  codename:   lucid
-  architecture:   i686
-  kernel: 2.6.32-22-generic
+  distro: Ubuntu
+  codename:   lucid
+  architecture:   i686
+  kernel: 2.6.32-22-generic

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-30 Thread Stenten
** Tags added: 945gm crash

** Description changed:

  Binary package hint: xserver-xorg-video-intel
  
  X crashes randomly a few minutes after starting with the following error
- message in Xorg.log
+ messages:
+ 
+ [CurrentDmesg.txt]
+ [   66.406803] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id
+ [   80.883281] CPUFREQ: Per core ondemand sysfs interface is deprecated - 
up_threshold
+ [  338.870123] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id
+ [  664.518792] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id
+ ...
+ [ 8240.845026] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer 
elapsed... GPU hung
+ [ 8240.845038] render error detected, EIR: 0x
+ [ 8240.845186] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request 
returns -5 (awaiting 730176 at 730170)
+ [/CurrentDmesg.txt]
+ 
+ [XorgLog.txt]
+ (II) intel(0): Initializing HW Cursor
+ (II) intel(0): No memory allocations
  
  Fatal server error:
  Failed to submit batchbuffer: Input/output error
+ [/XorgLog.txt]
  
  This bug started after a recent apt-get upgrade (it was OK after
  installing Lucid on April 29th).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: xserver-xorg-video-intel 2:2.9.1-3ubuntu5
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sun May 30 20:15:36 2010
  DkmsStatus: Error: [Errno 2] No such file or directory
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  MachineType: Sony Corporation VGN-FE770QG
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=8764f9ae-9603-464d-a7ff-7ee6a9c948b6 ro quiet splash
  ProcEnviron:
   LANG=fr_CA.UTF-8
   SHELL=/bin/zsh
  SourcePackage: xserver-xorg-video-intel
  dmi.bios.date: 09/21/2006
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R0173J3
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: 7R2L348e62c0c50c3723
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: C3LMPJ1P
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvrR0173J3:bd09/21/2006:svnSonyCorporation:pnVGN-FE770QG:pvrC3LMPJ1P:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrC3LMPJ1P:
  dmi.product.name: VGN-FE770QG
  dmi.product.version: C3LMPJ1P
  dmi.sys.vendor: Sony Corporation
  system:
   distro: Ubuntu
   codename:   lucid
   architecture:   i686
   kernel: 2.6.32-22-generic

-- 
[i945gm] X crashes randomly (lucid)
https://bugs.launchpad.net/bugs/587708
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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-30 Thread Stenten
Can you please describe your issue in more detail? What exactly do you
mean by crash? What happens and what screens do you see?

Do you still experience the issue if you disable Desktop Effects
(compiz)?

-- 
[i945gm] X crashes randomly (lucid)
https://bugs.launchpad.net/bugs/587708
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xserver-xorg-video-intel in ubuntu.

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[Ubuntu-x-swat] [Bug 587708] Re: [i945gm] X crashes randomly (lucid)

2010-05-30 Thread Stenten
Please run
cat /var/log/apt/history.log  apt_history.log.txt
and attach the file (should be in your home directory). Also note the date/time 
you remember upgrading to the failed packages (approximate time is ok).

-- 
[i945gm] X crashes randomly (lucid)
https://bugs.launchpad.net/bugs/587708
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xserver-xorg-video-intel in ubuntu.

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