[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-18 Thread Bryce Harrington
I was able to reproduce what I think is this same bug on my test box -
see bug #825605.  It's just an ordinary desktop with an ati card; no
switchable graphics.  I didn't try Unity 2D, but the FOSS -ati driver
works fine on it.

Notably none of the unity toolbar stuff shows up, which makes me also
think it's something conflicting with nux/unity.

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Title:
  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-18 Thread Bryce Harrington
One thing I found was that if I typed into the xterm or moved the mouse,
the blackness would display only down to where the cursor was.

https://bugs.launchpad.net/ubuntu/+source/fglrx-
installer/+bug/825605/+attachment/2273487/+files/100_2276.JPG

https://bugs.launchpad.net/ubuntu/+source/fglrx-
installer/+bug/825605/+attachment/2273488/+files/100_2278.JPG

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Title:
  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-18 Thread Bryce Harrington
The PCI ID for the card in this report is 1002:9803; that PCI ID isn't
listed anywhere so I'm guessing it's a very new card.  The card I was
testing was a RV730XT [Radeon HD 4670] [1002:9490], which is also
relatively recent.

** Summary changed:

- ATI driver suggested by Jockey makes system unusable
+ Unity displaying with black overlay with fglrx driver

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  Unity displaying with black overlay with fglrx driver

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-17 Thread Jean-Baptiste Lallement
** Also affects: fglrx-installer (Ubuntu Oneiric)
   Importance: High
 Assignee: Alberto Milone (albertomilone)
   Status: Triaged

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-16 Thread Chris Halse Rogers
** Changed in: fglrx-installer (Ubuntu)
   Importance: Medium = High

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-16 Thread Chris Halse Rogers
Wow.  That's a very funky video.  Setting priority to high; that's
clearly unusable.

There doesn't seem to be a spree of similar issues in Launchpad, though,
so I think we should discover the extent of the problem before turning
off the driver in jockey, which would inhibit our ability to work out
where it's broken.

The logs don't seem to show any unusual activity; I'll see if Alberto
has anything to say about this.

** Changed in: fglrx-installer (Ubuntu)
 Assignee: Canonical Desktop Team (canonical-desktop-team) = Alberto 
Milone (albertomilone)

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-16 Thread Alberto Milone
I think I've already seen that problem on a system with switchable
graphics when using the discrete card.

I also remember that if I switched to Unity 2D from the login manager I
was not able to reproduce the issue.

This is probably a problem in fglrx triggered by nux on some graphics
chipsets.

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-16 Thread Ara Pulido
** Changed in: fglrx-installer (Ubuntu)
   Status: New = Triaged

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-15 Thread Ara Pulido
Setting to medium and assigning to the desktop team

** Changed in: fglrx-installer (Ubuntu)
   Importance: Undecided = Medium

** Changed in: fglrx-installer (Ubuntu)
 Assignee: (unassigned) = Canonical Desktop Team (canonical-desktop-team)

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-10 Thread Bryce Harrington
Hi Jeff, sorry to hear you had such troubles.  Unfortunately this bug
report as written is non-actionable.  Here's a few tips for improving
your bug report:

1.  Attach log files.  Without log files developers cannot diagnose the
problem.  Generally, running 'apport-collect 823588' should attach the
required files.

2.  When writing a bug report description, try to think of it more like
a high school lab or a police report - state the facts clearly and
describe the situation completely.  Don't describe things as random or
unusable or broken - those terms are so broad they actually tell us
very little, instead try to characterize the behavior as if you were
studying the problem scientifically.

3.  Avoid assuming that a bug you see on your system is seen by everyone
on all systems; while some X bugs are widespread, the majority tend to
be somewhat hardware-specific or even specific to some configuration
that you've done.  Indeed, there are relatively few bug reports about
-fglrx open right now.  Instead, try to think about what might make
*your* system different than other people's - it can give strong clues
as to what went wrong.

4.  You've mentioned Alpha 3 specifically, which makes me wonder if you
had successfully used fglrx on oneiric previously.  If you have, and
know a bug is a regression from an earlier point in time, it is very
valuable to mention this; often in those situations we can look at what
got upgraded  when as a clue to finding the bug.

Hope this all helps, and good luck improving your bug report.

** Package changed: xorg (Ubuntu) = fglrx-installer (Ubuntu)

** Changed in: fglrx-installer (Ubuntu)
   Status: New = Incomplete

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-10 Thread Jeff Lane
On 08/10/2011 01:59 AM, Bryce Harrington wrote:
 1.  Attach log files.  Without log files developers cannot diagnose the
 problem.  Generally, running 'apport-collect 823588' should attach the
 required files.

Done.  Sorry for neglecting to do that yesterday. I'm in the lab and 
have a whole list of systems in test, and in the last two days alone 
I've filed 30 bugs or so :( things slip through the cracks... but I've 
remedied that now.

 2.  When writing a bug report description, try to think of it more like
 a high school lab or a police report - state the facts clearly and
 describe the situation completely.  Don't describe things as random or
 unusable or broken - those terms are so broad they actually tell us
 very little, instead try to characterize the behavior as if you were
 studying the problem scientifically.

Unfortunately, I do not have anything more descriptive for you.  Thus, I 
attached a video showing EXACTLY what was happening.  I was assuming 
that if a picture is worth a thousand words, a video should be War and 
Peace Unabridged...  It's just that simple.  Install driver. Boot. 
System is unusable because it's a black screen, then not a black screen, 
then a black screen, then not a black screen... :)

 3.  Avoid assuming that a bug you see on your system is seen by everyone
 on all systems; while some X bugs are widespread, the majority tend to
 be somewhat hardware-specific or even specific to some configuration
 that you've done.  Indeed, there are relatively few bug reports about
 -fglrx open right now.  Instead, try to think about what might make
 *your* system different than other people's - it can give strong clues
 as to what went wrong.

I assume nothing, which is why I stated specifically in the bug that I 
was operating on an Inspiron 1122 with an ATI video card.  That's pretty 
narrow, I think.  But hopefully, the logs attached from #1 above will 
help further narrow it down.

 4.  You've mentioned Alpha 3 specifically, which makes me wonder if you
 had successfully used fglrx on oneiric previously.  If you have, and
 know a bug is a regression from an earlier point in time, it is very
 valuable to mention this; often in those situations we can look at what
 got upgraded  when as a clue to finding the bug.

Negative...  I flew up to Lexington specifically to do a help do a 
certification test run on the systems stored there in the Cert Lab. 
I've not touched this system since I came up here to do the 11.04 cert 
run back in April.  In fact, as far as I can tell by the system entry on 
the cert site, that was the last time anyone tested on this machine.

 Hope this all helps, and good luck improving your bug report.

It does, and I do apologize for the lack of logs and such, as I said, I 
have a whole list of systems to get through and the first two systems 
lone generated 30 bugs and took two full days of my time to get through.


-- 
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Ubuntu Ham: W4KDH
Freenode IRC: bladernr or bladernr_
gpg: 1024D/3A14B2DD 8C88 B076 0DD7 B404 1417  C466 4ABD 3635 3A14 B2DD


** Changed in: fglrx-installer (Ubuntu)
   Status: Incomplete = New

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Title:
  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-10 Thread Jeff Lane
apport information

** Tags added: apport-collected reproducible running-unity single-
occurrence ubuntu

** Description changed:

  Testing Oneiric Alpha 3 on an Insprion 1122 with an ATI video card.  I
  had issues with screen corruption when connecting an external display
  using the OSS driver, so I opened Jockey and tried using the Proprietary
  driver instead.
  
  This was even worse, however, because I was almost unable to use the
  system while the proprietary driver was loaded.  I had to drop to a
  shell and use jockey-text to remove it before I could use the system
  again.
  
- So, the proprietary driver that Jockey is suggesting for ATI cards in
- Oneiric Alpha 3 breask the system.  The driver needs to be fixed, or
- blacklisted from Jockey so that users don't end up with an unusable
- Oneiric system.
+ So, the proprietary driver that Jockey is suggesting for ATI cards in Oneiric 
Alpha 3 breask the system.  The driver needs to be fixed, or blacklisted from 
Jockey so that users don't end up with an unusable Oneiric system.
+ --- 
+ Architecture: i386
+ CompizPlugins: 
[core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
+ DistUpgraded: Fresh install
+ DistroCodename: oneiric
+ DistroRelease: Ubuntu 11.10
+ DistroVariant: ubuntu
+ DkmsStatus: fglrx, 8.861, 3.0.0-8-generic, i686: installed
+ GraphicsCard:
+  ATI Technologies Inc Device [1002:9803] (prog-if 00 [VGA controller])
+Subsystem: Dell Device [1028:04df]
+ InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Alpha i386 (20110803.1)
+ JockeyStatus: xorg:fglrx - ATI/AMD proprietary FGLRX graphics driver 
(Proprietary, Enabled, In use)
+ LightdmGreeterLog:
+  
+ MachineType: Dell Inc. Inspiron 1122
+ NonfreeKernelModules: fglrx
+ Package: fglrx-installer (not installed)
+ ProcEnviron:
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-8-generic 
root=UUID=0fc2125d-a95d-4528-9164-206c91790f5c ro quiet splash initcall_debug 
vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.0.0-8.10-generic 3.0.1
+ Tags:  oneiric running-unity ubuntu single-occurrence reproducible
+ Uname: Linux 3.0.0-8-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 12/02/2010
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: X09
+ dmi.board.name: 0XDYKV
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: X09
+ dmi.modalias: 
dmi:bvnDellInc.:bvrX09:bd12/02/2010:svnDellInc.:pnInspiron1122:pvrX09:rvnDellInc.:rn0XDYKV:rvr:cvnDellInc.:ct8:cvrX09:
+ dmi.product.name: Inspiron 1122
+ dmi.product.version: X09
+ dmi.sys.vendor: Dell Inc.
+ version.compiz: compiz 1:0.9.5.0-0ubuntu2
+ version.fglrx-installer: fglrx-installer N/A
+ version.libdrm2: libdrm2 2.4.26-1ubuntu1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu2
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu2
+ version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu6
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.2-1ubuntu2
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20110411+8378443-1

** Attachment added: BootDmesg.txt
   
https://bugs.launchpad.net/bugs/823588/+attachment/2266597/+files/BootDmesg.txt

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Title:
  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-09 Thread Jeff Lane
Here is a brief video showing what the proprietary driver Jockey
installs does to the system.

** Attachment added: 100_0014.MOV
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/823588/+attachment/2264858/+files/100_0014.MOV

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  ATI driver suggested by Jockey makes system unusable

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[Ubuntu-x-swat] [Bug 823588] Re: ATI driver suggested by Jockey makes system unusable

2011-08-09 Thread Jeff Lane
** Tags added: blocks-hwcert oneiric

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  ATI driver suggested by Jockey makes system unusable

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