[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2017-05-07 Thread Christopher M. Penalver
Paddy Landau, I am closing this report because as per
https://bugs.launchpad.net/ubuntu/+source/xorg-
server/+bug/998546/comments/44 the bug has been fixed in the latest
development version of Ubuntu.

** Changed in: xorg-server (Ubuntu)
   Status: Triaged => Fix Released

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Title:
  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
  11.04 but no longer works on 12.04

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2017-03-30 Thread Paddy Landau
This appears to have been silently fixed as from the 16.04 HWE linux
kernel.

I have tested this on:

 • 16.04 64-bit, kernel 4.8.0-45 installed with linux-generic-hwe-16.04
 • 16.10 using a Live CD
 • Today's 17.04 daily build using a Live CD

I suppose that this can be marked as solved. Pity it took so long :(

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Title:
  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
  11.04 but no longer works on 12.04

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2015-11-08 Thread jimlovell777
I'm having the same issue. My touchscreen is detected and shows up when
checking lsusb, xinput_calibrator, xinput --list, and dmesg -- all with
no errors that I can see. In tens of hours of searching, building
kernels, patching modules/drivers, downloading drivers, tools and other
distros nothing has worked with one exception. I tried the suggestion of
elmarikon and eventually got single touch to work 10 minutes ago.

If I can help by providing logs or testing kernels, patches, I'm willing
to. I'm desperate to get this touchscreen to work reliably and support
multi-touch.

Thanks to elmarikon for getting it to work for the first time in months. I 
can't ever power off the machine now.
 
Ubuntu Version
Wily 15.10

Kernel Version
4.2.0-17-generic

xinput --list
↳ Quanta Computer OpticalTouchScreenid=12   [slave  pointer  (2)]

lsusb
Bus 001 Device 005: ID 0408:3003 Quanta Computer, Inc.

lsmod
hid   118784  7 
hid_multitouch,usbhid,hid_logitech_dj,hid_logitech_hidpp

dmesg (most recent output after many attempts following elmarikon's "fix")
input: Quanta Computer OpticalTouchScreen as 
/devices/pci:00/:00:1a.0/usb1/1-1/1-1.6/1-1.6:1.0/0003:0408:3003.0007/input/input16
hid-multitouch 0003:0408:3003.0007: input,hiddev0,hidraw4: USB HID v1.10 
Mouse [Quanta Computer OpticalTouchScreen] on usb-:00:1a.0-1.6/input0
hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1
hid-multitouch 0003:0408:3003.0007: usb_submit_urb(ctrl) failed: -1

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2015-08-16 Thread Christopher M. Penalver
jl451, please do not adjust the Status of this report. For more the what
Status means, please see https://wiki.ubuntu.com/Bugs/Status .

** Changed in: xorg-server (Ubuntu)
   Status: Opinion = Triaged

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2015-08-11 Thread jl451
** Changed in: xorg-server (Ubuntu)
   Status: Triaged = Opinion

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
  11.04 but no longer works on 12.04

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2015-08-11 Thread Paddy Landau
This has been changed to Opinion, which means that this doesn't fit
with the project (despite the fact that it used to work on Ubuntu
version 11.04).

Please would you tell me where I should file this bug report instead? I
have absolutely no idea how to proceed.

Thank you.

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-12-04 Thread Christopher M. Penalver
elmarikon, thank you for your comment. So your hardware and problem may be 
tracked, could you please file a new report with Ubuntu by executing the 
following in a terminal while booted into the default Ubuntu kernel (not a 
mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
https://wiki.ubuntu.com/Kernel/Policies/DuplicateBugs
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

As well, please do not announce in this report you created a new bug
report.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-12-04 Thread Paddy Landau
@elmarikon Thank you, but alas, that doesn't work for me.

The number 13 in your post has to change to the correct ID; I found mine
using xinput --list.

I loaded Ubuntu 14.10 64-bit, fully updated it, rebooted, and tried your
commands seven times. On none of the occasions did it work.

It also didn't work on Ubuntu 14.04.

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-12-04 Thread elmarikon
@paddy
Well... Nr. 13 is just the number in my setup...

just type xinput and find the number of your Quanta TouchScreen...

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-12-04 Thread Christopher M. Penalver
elmarikon, please again see https://bugs.launchpad.net/ubuntu/+source
/xorg-server/+bug/998546/comments/37 .

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  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-12-03 Thread elmarikon
Hi guys!

Kind of good news:
I am running Kubuntu 14.10 and by doing the following (sometimes once, 
sometimes it needs to be done several times), 
I got the Quanta Computer OpticalTouchScreen working (single touch only):

xinput set-mode 13 RELATIVE
xinput set-mode 13 ABSOLUTE
sudo rmmod hid-multitouch
sudo modprobe hid-multitouch

Funny enough I have to set the mode to relative first and then back to 
absolute, I don't know, why...
I tried to put all this in a script with no success. I have the idea, it works 
randomly... or not...

I hope this helps!

SwK

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-06 Thread Peter Hutterer
The device wasn't supported by the kernel before the patch, so it was
running in mouse emulation mode. That is usually a firmware feature, we
often see this on new touchpads before we add support and switch them to
raw mode. To userspace (i.e. X.Org) it looked like a mouse device, the
gesture support that betzi pointed out in Comment #2 (double click,
right click, ...) was implemented in the firmware and looked like normal
mouse buttons to us.

With the new kernel, the device is now switched to raw mode, i.e. we get
the correct coordinates and we get multitouch features. evdev has
supported MT since 2012 or so. What it doesn't do though is gestures
though, so those got lost and now rely on the client stack. evdev does
some right button emulation, but that's for legacy touchscreens, not
true multitouch screens.

If you want this bug closed you need to either support the gestures in
the client stack, or drop the patch that _enabled_ the device in the
kernel so it goes back to firmware emulation mode. That is of course
assuming that the gestures are the issue here, I've asked for more
clarification. If the device doesn't work at all, it's a kernel issue
but the fdo bug suggests that kernel 3.15 works.

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-06 Thread Christopher M. Penalver
Peter Hutterer, thanks for the quick follow up, and discussion. Just to
clarify, the scope of this report is only the original reporter Paddy
Landau, whose hardware info is 0408:3003 (not Betzi or anyone else).

Despite this, as per Paddy Landau's previous comments, this has been
reproducible since 3.2.x Ubuntu kernel series through 3.16 (largely
close to mainline/upstream).

From my limited understanding, a commit set landed in 3.2.x to
transition to the use of usbhid. This was to standardize development,
but in the process broke functionality for some devices, with the intent
of circling back on these and bringing their code up to standard.

Hence, would the transition to usbhid stopping functionality be enough
information to conclude this is a kernel issue, or would it be best to
have Paddy Landau provide a log to make this more conclusive?

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-05 Thread Paddy Landau
Christopher, thank you for the link.

I have raised a bug report:

https://bugs.freedesktop.org/show_bug.cgi?id=85916

Please check it for me to ensure that I have filled in the details
correctly and that I have given sufficient information. In particular, I
have no clue what to enter for the version. Thank you.

** Bug watch added: freedesktop.org Bugzilla #85916
   https://bugs.freedesktop.org/show_bug.cgi?id=85916

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-05 Thread Peter Hutterer
Christopher: please don't request that users file bugs for xf86-input-
evdev when it's a kernel bug.

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-05 Thread Christopher M. Penalver
Peter Hutterer, thanks for the clarification. From my reading the kernel
upstream discussion noted in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/913164/comments/40
it appeared to be a consensus that the issue was an X.Org issue, versus
kernel. If this is mistaken, could you please provide technical insight
on which would be the appropriate place to file this?

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-04 Thread Paddy Landau
I read on the following link that Unity 8 will work best on a touchscreen.
http://www.techrepublic.com/article/the-science-behind-the-ebb-and-flow-of-ubuntu-unitys-popularity/

This makes me worried, as my touchscreen is still not working (over two
years since this was reported, despite a solution having been offered).

Is there any news on this? Is there anything that I can do to help this
along (I'm not a programmer so I can't help on that score)?

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-11-04 Thread Christopher M. Penalver
Paddy Landau, you would want to submit this upstream via
https://bugs.freedesktop.org/enter_bug.cgi?product=xorg . You may want
to start with Component Input/evdev , and the bug responder will advise
accordingly.

** Changed in: xorg-server (Ubuntu)
   Status: New = Triaged

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-09-05 Thread Paddy Landau
Christopher, thank you for the suggestion.

I have tested today's 14.10 both on a virtual machine and using a Live
CD.

Sadly, neither one worked.

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-09-05 Thread Christopher M. Penalver
** Tags added: utopic

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-09-04 Thread Paddy Landau
I'm worried that this bug report will be closed due to lack of activity.

There is already a simple solution for this. What needs doing to
implement it? (I'm not a programmer, otherwise I'd do it myself!)

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[Ubuntu-x-swat] [Bug 998546] Re: 0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on 11.04 but no longer works on 12.04

2014-09-04 Thread Christopher M. Penalver
Paddy Landau, it wouldn't hurt to test Utopic (live environment is fine)
via http://cdimage.ubuntu.com/daily-live/current/ and advise if this
would be reproducible in it.

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https://bugs.launchpad.net/bugs/998546

Title:
  0408:3003 [Packard Bell oneTwo (PW.U6C)] Touch-screen did work on
  11.04 but no longer works on 12.04

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