Hello,


Greetings from Saviance Technologies :)



Hope you are doing well. This is *Alok *from* Saviance Technologies*.
Trying to reach you in reference to the below job position. Please share
your *updated resume* and *expected rate* with me. Feel free to contact me *on
(732)-662-2249* for more information. If you are Interested, kindly *fill
in the following details*:



*Slno*

*Candidate_Name*

*Candidate_Phone_Number*

*Candidate_Email_ID*

*Billing_Rate*

*Notice_Period*

1











*Position: Network Engineer L2 (With Solar Wind Experience)*

*Location: Austin, TX*



*Job Description:*

•         Perform DNS changes as per CR prioritization and release
planning. Escalate as needed.

•         LAN Administration & Support - L1 / L2 Support

•         Modify Datacenter Network configurations through Change
Management in co-ordination with smart hands as needed

•         Install and apply vendor supplied patches according to standards
and procedures and in accordance with Change Management process.

•         Remote Setup and initial configuration of network devices
leveraging smart hands

•         Setup, Configure and Support the carrier terminating routers.
Hands and feet support at Datacenter will be provided by Epicor.

•         Setup , Configure and Support the carrier terminating routers
(Remote)

•         Perform Network upgrades through Change Management. Hands and
feet at Datacenter will be provided by Epicor

•         Modify Network configurations through Change Management (Remote)

•         Carrier management for data circuits (including terminating
devices) - Remote Job

•         Carrier management for data circuits (including terminating
devices). Infosys will coordinate with the Hands and feet support team to
be provided by Epicor.

•         Manage network components, Fine tune thresholds/alerts

•         Vendor coordination for hardware/software related issues

•         Firmware upgrade/ manage vendor host or appliance OS patching
level

•         Deploying/adding new network switches and routers. Infosys will
coordinate with the Hands and feet support team to be provided by Epicor.

•         Escalate problems requiring bug fix, code change and enhancements
to Level 3

•         Accept, Analyze and provide solutions to incidents escalated by
NOC team

•         Escalate problems to L3/other teams when required

•         Identify improvement opportunities, test and implement (i.e. high
availability solutions and resiliency in the network)

•         Collaborate with Support team on maintenance activities and
Disaster recovery procedures (Remote Tasks only)

•         Respond to Ad-hoc maintenance requests. Infosys will coordinate
with the Hands and feet support team to be provided by Epicor.

•         Update Run Book with new resolutions that may recur when new
network components are added

•         Update support documentation L2 procedures , ITIL awareness ,
Experience in managing small team size



*Thanks & Regards,*

*Alok Sharma*

*| Saviance Technologies | 16 Bridge St, Metuchen NJ – 08840 |*

*| Work Ph: 732-662-2249 | Email : **alok.sha...@saviancetech.com*
<alok.sha...@saviancetech.com>* | Web: **www.saviance.com*
<http://www.softwarefolks.com/>* |*

*| New Jersey| Los Angeles | Atlanta | Seattle | Houston |*



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