*Hi ,* If you have anyone with you for the following position, please send the suitable resume along with Contact Details, Kindly share suitable resumes ASAP to gourav.jayas...@nityo.com
*Role : Sr. BMC Remedy Engineer * *Location : Omaha, NE* *Duration: Long Term* *Job Description:* • Expertise in BMC Remedy ITSM Suite of Applications 8.x or above, PREFERABLY FROM INFRA BACKGROUND • Some exposure to BMC Remedy ITSM Suite of Applications v9 a big plus • ADMINISTRATIVE or implementation experience with Enterprise applications (ITSM preferred) • Good experience with Remedy AR System • Technical and process-level experience in migrating Remedy environment • Development expertise in Asset/Configuration Management DBs • Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module • BMC Remedy Developer Studio, Atrium Integrator, DMT, and Data Wizard tools • Scripting language (e.g. Python, PERL, PowerShell) or JVM language (e.g. Java, Scala) • Integrate enterprise systems (Jira / Service Now / Sales force) with BMC Remedy • Perform installation of Remedy software / upgrades / patches • Configure out-of-the-box Remedy functionality to meet DOJ OCIO ITSM requirements; gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities • BMC Remedy applications issues including root cause analysis • Integrate Remedy with Enterprise monitoring tools and proactively monitor Remedy applications • Defining and Mapping Business requirements for ITSM processes and workflows • Testing and Validation of processes and workflows • The ability to quickly learn new concepts and technologies and convert them into customer solutions • Performs configuration, customization, and knowledge transfer primarily focused around Incident Management, Service Request Fulfillment, Change Management, Release Management, and Problem Management • Detailed experience with ITIL, specifically the Service Delivery Lifecycle • Experience with ITIL classifications of Work Items, and the ability to create effective, descriptive classification categories for each type of work item *Thanks & Regards,* Gourav Jayasval Desk: 609-853-0818 Ext.2113 <609-853-0818%20Ext%3A2110> gourav.jayas...@nityo.com <sha...@nityo.com> www.nityo.com *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at https://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/d/optout.
