Dear Professionals, Please have the below requirement and send me your consultant resumes ASAP Please reply at *dennis.h...@panzersolutions.com*<dennis.h...@panzersolutions.com>
*Saleforce CRM Systems Analyst Title: CRM System Analyst Location: St. Paul, MN Duration: 6 month contract + possible extensions* *Summary:* CRM System Analyst (Customer Relationship Management) utilizing the Salesforce.com application as a technical expert indirectly developing and driving the adoption of the tool with the sales and service organization. This position includes a number of activities that supports the Ecolab instance of SFDC but not limited to a role as a Salesforce.com certified Administrator, developer and analyst. *Required Qualifications:* • 5+ years Business Analyst • 3+ Certified Salesforce.com CRM Administrator & Developer • 3+ years working on large implementations of the Salesforce.com application • 5+ Customer Service experience with sales/service organization • 1+ year experience in CongaMerge document development • SFDC Administrator Certification • SFDC Advanced Administrator Certification • SFDC Developer Certification *Main Responsibilities:* • Technical expert in the SFDC application. Develops and maintains areas of account management, opportunities, contacts, contracts, campaigns, prospects, cases, dashboards and reports. • Development and mapping skills within the SF tool. • Participates in requirements gathering, design reviews to ensure changes to the system are consistent with user expectations along with maintenance of a single global instance of the application. • Implement and test new or modified services and or programs for best practices, continuity and consistency. • Design and develop customer reports, dashboards and applications as needed by the business in sandbox and production environments. • Develops solutions to complex business problems using ingenuity and innovation. Ensures solutions are consistent with organizations objectives. • Owns the relationship with SF Premier Support team which includes the oversight of all open cases, escalating critical cases as needed with identification of areas of concern. • Handles all Tier 3 escalated cases. • Monitors usage of the SFDC logs and tool. • Maintains and backs up weekly and monthly data extracts from SFDC to Ecolab systems. • Understands and maintains customer hierarchies and user roles within the Ecolab environment. • Work closely with external consulting partners in developing custom code and triggers to supplement native Salesforce.com functionality. • Mentor to others in SFDC technology and knowledge. • Understanding of best practices/standards for data modeling. *Preferred Qualifications:* • Excellent communicator. Can communicate at all levels of the organization • Ability to remain calm when trouble shooting user issues • Ability to influence business teams on maximizing the applications being developed leveraging the best solutions *Thank you for your time and look forward to work with you.* _______________________________________________________________________________ Thanks Dennis Hall | Sr.Technical Recruiter Panzer Solutions LLC dennis.h...@panzersolutions.com Direct: 203-652-1444 Ext 123 -- You received this message because you are subscribed to the Google Groups "US_IT.Groups" group. To unsubscribe from this group and stop receiving emails from it, send an email to us_itgroups+unsubscr...@googlegroups.com. To post to this group, send email to us_itgroups@googlegroups.com. Visit this group at http://groups.google.com/group/us_itgroups. For more options, visit https://groups.google.com/groups/opt_out.
