Re: LC Server Unable To Retrieve File From DropBox?

[Simon Smith]

Hi Scott

Tried your script on my server - seems to work perfectly.

Outputs: 483575

Kind Regards
Simon

On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
wrote:
>
> Hi List:
>
> I¹m wondering if anyone has been using LC Server to serve files from
> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
> seems to be unable to retrieve files from DropBox.
>
> With the following script:
>
> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
> theFile
> put the length of theFile
>
>
> On a desktop system, this works as expected in the message box.
>
> On LC Server I get a value of 0.
>
> What am I missing here?  Is this perhaps some kind of cross-domain
> limitation?  Any way to make this work?
>
> Thanks & Regards,
>
> Scott Rossi
> Creative Director
> Tactile Media, UX/UI Design
>
>
>
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Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Hi Simon:

Well, I'm glad it works somewhere, but since it's not likely that I'll be using 
your LC server, this doesn't help me much.

I wonder if maybe the edition makes a difference.  Are you using the Commercial 
or Community edition?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media UX/UI Design

> On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:
> 
> Hi Scott
> 
> Tried your script on my server - seems to work perfectly.
> 
> Outputs: 483575
> 
> Kind Regards
> Simon
> 
> On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
> wrote:
>> 
>> Hi List:
>> 
>> I¹m wondering if anyone has been using LC Server to serve files from
>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
>> seems to be unable to retrieve files from DropBox.
>> 
>> With the following script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
>> theFile
>>put the length of theFile
>> 
>> 
>> On a desktop system, this works as expected in the message box.
>> 
>> On LC Server I get a value of 0.
>> 
>> What am I missing here?  Is this perhaps some kind of cross-domain
>> limitation?  Any way to make this work?
>> 
>> Thanks & Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX/UI Design
>> 
>> 
>> 
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Re: LC Server Unable To Retrieve File From DropBox?

[Simon Smith]

Hi

:)

I am running the community edition, version 6.5.2 if I remember correctly.

Kind Regards
Simon

On Thu, Dec 18, 2014 at 12:17 AM, Scott Rossi 
wrote:
>
> Hi Simon:
>
> Well, I'm glad it works somewhere, but since it's not likely that I'll be
> using your LC server, this doesn't help me much.
>
> I wonder if maybe the edition makes a difference.  Are you using the
> Commercial or Community edition?
>
> Thanks & Regards,
>
> Scott Rossi
> Creative Director
> Tactile Media UX/UI Design
>
> > On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:
> >
> > Hi Scott
> >
> > Tried your script on my server - seems to work perfectly.
> >
> > Outputs: 483575
> >
> > Kind Regards
> > Simon
> >
> > On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
> > wrote:
> >>
> >> Hi List:
> >>
> >> I¹m wondering if anyone has been using LC Server to serve files from
> >> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
> >> seems to be unable to retrieve files from DropBox.
> >>
> >> With the following script:
> >>
> >> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
> >> theFile
> >>put the length of theFile
> >>
> >>
> >> On a desktop system, this works as expected in the message box.
> >>
> >> On LC Server I get a value of 0.
> >>
> >> What am I missing here?  Is this perhaps some kind of cross-domain
> >> limitation?  Any way to make this work?
> >>
> >> Thanks & Regards,
> >>
> >> Scott Rossi
> >> Creative Director
> >> Tactile Media, UX/UI Design
> >>
> >>
> >>
> >> ___
> >> use-livecode mailing list
> >> use-livecode@lists.runrev.com
> >> Please visit this url to subscribe, unsubscribe and manage your
> >> subscription preferences:
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-- 

*Simon Smith*
*seo, online marketing, web development*

w. http://www.simonsmith.co
m. +27 83 306 7862
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Re: LC Server Unable To Retrieve File From DropBox?

[Alex Tweedly]

Scott,

you could try accessing some (any) other https: url to see if that works 
from your server.


Might help you narrow down what to look at next :-)
Sorry I can't come up with any better help.
-- Alex.

On 17/12/2014 22:17, Scott Rossi wrote:

Hi Simon:

Well, I'm glad it works somewhere, but since it's not likely that I'll be using 
your LC server, this doesn't help me much.

I wonder if maybe the edition makes a difference.  Are you using the Commercial 
or Community edition?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media UX/UI Design


On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:

Hi Scott

Tried your script on my server - seems to work perfectly.

Outputs: 483575

Kind Regards
Simon

On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
wrote:

Hi List:

I¹m wondering if anyone has been using LC Server to serve files from
DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
seems to be unable to retrieve files from DropBox.

With the following script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
theFile
put the length of theFile


On a desktop system, this works as expected in the message box.

On LC Server I get a value of 0.

What am I missing here?  Is this perhaps some kind of cross-domain
limitation?  Any way to make this work?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design



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Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Thanks for the suggestion.  Based on the test below, there does seem to be a 
problem with accessing DropBox.

New script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into file1
put the length of file1 into L1
put url "http://www.tactilemedia.com/download/test-image.zip"; into file2
put the length of file2 into L2
put "dropbox " & L1 & "" & "generic " & L2

The result I get here still shows the DropBox file to have a length of 0, yet 
the test file downloads as expected when accessed via a browser.

dropbox 0
generic 483575

Any other suggestions?

Thanks & Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 17, 2014, at 3:55 PM, Alex Tweedly  wrote:

> 
> Scott,
> 
> you could try accessing some (any) other https: url to see if that works from 
> your server.
> 
> Might help you narrow down what to look at next :-)
> Sorry I can't come up with any better help.
> -- Alex.
> 
> On 17/12/2014 22:17, Scott Rossi wrote:
>> Hi Simon:
>> 
>> Well, I'm glad it works somewhere, but since it's not likely that I'll be 
>> using your LC server, this doesn't help me much.
>> 
>> I wonder if maybe the edition makes a difference.  Are you using the 
>> Commercial or Community edition?
>> 
>> Thanks & Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media UX/UI Design
>> 
>>> On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:
>>> 
>>> Hi Scott
>>> 
>>> Tried your script on my server - seems to work perfectly.
>>> 
>>> Outputs: 483575
>>> 
>>> Kind Regards
>>> Simon
>>> 
>>> On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
>>> wrote:
 Hi List:
 
 I¹m wondering if anyone has been using LC Server to serve files from
 DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
 seems to be unable to retrieve files from DropBox.
 
 With the following script:
 
 put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
 theFile
put the length of theFile
 
 
 On a desktop system, this works as expected in the message box.
 
 On LC Server I get a value of 0.
 
 What am I missing here?  Is this perhaps some kind of cross-domain
 limitation?  Any way to make this work?
 
 Thanks & Regards,
 
 Scott Rossi
 Creative Director
 Tactile Media, UX/UI Design
 
 
 
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Re: LC Server Unable To Retrieve File From DropBox?

[Alex Tweedly]

Not quite the test I was suggesting  the dropbox url uses https: and 
for your own url you used http:


It would be worth getting another url using https: to see if the server 
has a problem with the secure http - or whether it is specific to 
dropbox; even just https://google.com should do.  It would be even 
better if you have a zip file somewhere behind a secure url - but I 
can't think of one you could try.


-- Alex.


On 18/12/2014 05:11, Scott Rossi wrote:

Thanks for the suggestion.  Based on the test below, there does seem to be a 
problem with accessing DropBox.

New script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into file1
put the length of file1 into L1
put url "http://www.tactilemedia.com/download/test-image.zip"; into file2
put the length of file2 into L2
put "dropbox " & L1 & "" & "generic " & L2

The result I get here still shows the DropBox file to have a length of 0, yet 
the test file downloads as expected when accessed via a browser.

dropbox 0
generic 483575

Any other suggestions?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design

On Dec 17, 2014, at 3:55 PM, Alex Tweedly  wrote:


Scott,

you could try accessing some (any) other https: url to see if that works from 
your server.

Might help you narrow down what to look at next :-)
Sorry I can't come up with any better help.
-- Alex.

On 17/12/2014 22:17, Scott Rossi wrote:

Hi Simon:

Well, I'm glad it works somewhere, but since it's not likely that I'll be using 
your LC server, this doesn't help me much.

I wonder if maybe the edition makes a difference.  Are you using the Commercial 
or Community edition?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media UX/UI Design


On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:

Hi Scott

Tried your script on my server - seems to work perfectly.

Outputs: 483575

Kind Regards
Simon

On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
wrote:

Hi List:

I¹m wondering if anyone has been using LC Server to serve files from
DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
seems to be unable to retrieve files from DropBox.

With the following script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
theFile
put the length of theFile


On a desktop system, this works as expected in the message box.

On LC Server I get a value of 0.

What am I missing here?  Is this perhaps some kind of cross-domain
limitation?  Any way to make this work?

Thanks & Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design



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Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Thanks for the response Alex.

I don’t believe the secure URL is the issue, because the file can be retrieved 
from a browser using both the secure and standard forms, but both forms return 
0 in the LC server test script.

In fact, I usually use the standard form in all my download URLs to avoid 
potential problems like you suggest.  But since DropBox uses a secure URL by 
default, I used that in the test code.

Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 18, 2014, at 1:18 AM, Alex Tweedly  wrote:

> Not quite the test I was suggesting  the dropbox url uses https: and for 
> your own url you used http:
> 
> It would be worth getting another url using https: to see if the server has a 
> problem with the secure http - or whether it is specific to dropbox; even 
> just https://google.com should do.  It would be even better if you have a zip 
> file somewhere behind a secure url - but I can't think of one you could try.
> 
> -- Alex.
> 
> 
> On 18/12/2014 05:11, Scott Rossi wrote:
>> Thanks for the suggestion.  Based on the test below, there does seem to be a 
>> problem with accessing DropBox.
>> 
>> New script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into file1
>> put the length of file1 into L1
>> put url "http://www.tactilemedia.com/download/test-image.zip"; into file2
>> put the length of file2 into L2
>> put "dropbox " & L1 & "" & "generic " & L2
>> 
>> The result I get here still shows the DropBox file to have a length of 0, 
>> yet the test file downloads as expected when accessed via a browser.
>> 
>> dropbox 0
>> generic 483575
>> 
>> Any other suggestions?
>> 
>> Thanks & Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX/UI Design
>> 
>> On Dec 17, 2014, at 3:55 PM, Alex Tweedly  wrote:
>> 
>>> Scott,
>>> 
>>> you could try accessing some (any) other https: url to see if that works 
>>> from your server.
>>> 
>>> Might help you narrow down what to look at next :-)
>>> Sorry I can't come up with any better help.
>>> -- Alex.
>>> 
>>> On 17/12/2014 22:17, Scott Rossi wrote:
 Hi Simon:
 
 Well, I'm glad it works somewhere, but since it's not likely that I'll be 
 using your LC server, this doesn't help me much.
 
 I wonder if maybe the edition makes a difference.  Are you using the 
 Commercial or Community edition?
 
 Thanks & Regards,
 
 Scott Rossi
 Creative Director
 Tactile Media UX/UI Design
 
> On Dec 17, 2014, at 1:15 PM, Simon Smith  wrote:
> 
> Hi Scott
> 
> Tried your script on my server - seems to work perfectly.
> 
> Outputs: 483575
> 
> Kind Regards
> Simon
> 
> On Wed, Dec 17, 2014 at 10:14 PM, Scott Rossi 
> wrote:
>> Hi List:
>> 
>> I¹m wondering if anyone has been using LC Server to serve files from
>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
>> seems to be unable to retrieve files from DropBox.
>> 
>> With the following script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
>> theFile
>>put the length of theFile
>> 
>> 
>> On a desktop system, this works as expected in the message box.
>> 
>> On LC Server I get a value of 0.
>> 
>> What am I missing here?  Is this perhaps some kind of cross-domain
>> limitation?  Any way to make this work?
>> 
>> Thanks & Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX/UI Design
>> 
>> 
>> 
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Re: LC Server Unable To Retrieve File From DropBox?

[J. Landman Gay]

On 12/17/2014, 2:14 PM, Scott Rossi wrote:

Hi List:

I¹m wondering if anyone has been using LC Server to serve files from
DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
seems to be unable to retrieve files from DropBox.

With the following script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
theFile 
put the length of theFile


On a desktop system, this works as expected in the message box.

On LC Server I get a value of 0.


I'm not sure if this is related or not, but I had a similar issue with 
AirLaunch when Dropbox eliminated their old-style default Public folder. 
AirLaunch could no longer retrieve files using the new method where you 
can share a link from anywhere in DB. But it could still do it if the 
file was in my grandfathered Public folder.


DB allows you to create an old-style Public folder if you don't already 
have one but they hide the information pretty well on their site. If you 
think this may be related to your problem and you don't yet have a 
Public folder, I can try to find the link for you. Once my customers 
created a Public folder and put the files in there, AirLaunch started 
working again.


--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com


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Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Thanks Jacque.

The frustrating thing is this all of this used to work without any issue.  I 
don’t know if the problem is because of something DropBox changed, a server 
update by my web host (DreamHost), or my update to the 64 bit version of LC 
server.

Simon Smith says he can access the test file from his pre 6.7 version of LC 
server, so the problem would seem to be my host or LC 6.7.  Even then, 
accessing the file works fine on the 6.7 desktop, so I’m at a loss.

Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 18, 2014, at 10:05 AM, J. Landman Gay  wrote:

> On 12/17/2014, 2:14 PM, Scott Rossi wrote:
>> Hi List:
>> 
>> I¹m wondering if anyone has been using LC Server to serve files from
>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
>> seems to be unable to retrieve files from DropBox.
>> 
>> With the following script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
>> theFile  
>>  put the length of theFile
>> 
>> 
>> On a desktop system, this works as expected in the message box.
>> 
>> On LC Server I get a value of 0.
> 
> I'm not sure if this is related or not, but I had a similar issue with 
> AirLaunch when Dropbox eliminated their old-style default Public folder. 
> AirLaunch could no longer retrieve files using the new method where you can 
> share a link from anywhere in DB. But it could still do it if the file was in 
> my grandfathered Public folder.
> 
> DB allows you to create an old-style Public folder if you don't already have 
> one but they hide the information pretty well on their site. If you think 
> this may be related to your problem and you don't yet have a Public folder, I 
> can try to find the link for you. Once my customers created a Public folder 
> and put the files in there, AirLaunch started working again.
> 
> -- 
> Jacqueline Landman Gay | jac...@hyperactivesw.com
> HyperActive Software   | http://www.hyperactivesw.com
> 
> 
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Re: LC Server Unable To Retrieve File From DropBox?

[J. Landman Gay]

Have you tried checking "the result" all over the place? There should be 
some info in there. Use a "put" statement to output the result into the 
browser window:


   if the result is not empty then put the result

Also somewhere early in the sequence, set the script to report any other 
errors. You can do that with:


  set the errorMode to "inline"

Then if there are actual errors happening, they'll show up in the 
browser too.


If you aren't using a browser to trigger the server script, the output 
will show up wherever you're calling the script from, like the message 
box or whatever.



On 12/18/2014, 12:24 PM, Scott Rossi wrote:

Thanks Jacque.

The frustrating thing is this all of this used to work without any issue.  I 
don’t know if the problem is because of something DropBox changed, a server 
update by my web host (DreamHost), or my update to the 64 bit version of LC 
server.

Simon Smith says he can access the test file from his pre 6.7 version of LC 
server, so the problem would seem to be my host or LC 6.7.  Even then, 
accessing the file works fine on the 6.7 desktop, so I’m at a loss.

Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design

On Dec 18, 2014, at 10:05 AM, J. Landman Gay  wrote:


On 12/17/2014, 2:14 PM, Scott Rossi wrote:

Hi List:

I¹m wondering if anyone has been using LC Server to serve files from
DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
seems to be unable to retrieve files from DropBox.

With the following script:

put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
theFile 
put the length of theFile


On a desktop system, this works as expected in the message box.

On LC Server I get a value of 0.


I'm not sure if this is related or not, but I had a similar issue with 
AirLaunch when Dropbox eliminated their old-style default Public folder. 
AirLaunch could no longer retrieve files using the new method where you can 
share a link from anywhere in DB. But it could still do it if the file was in 
my grandfathered Public folder.

DB allows you to create an old-style Public folder if you don't already have 
one but they hide the information pretty well on their site. If you think this 
may be related to your problem and you don't yet have a Public folder, I can 
try to find the link for you. Once my customers created a Public folder and put 
the files in there, AirLaunch started working again.

--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com


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--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com


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Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Thanks for this suggestion, which I should have tried. There is indeed an error 
that occurs immediately after getting the file:
error Protocol https not supported or disabled in libcurl

I assume the libcurl library is a hosting thing, and not an LC server thing.  I 
did a little reading and from what I can tell libcurl is capable of supporting 
HTTPS, so now I’m trying to figure out if I need to somehow enable this on my 
(shared) DreamHost server?

Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 18, 2014, at 3:07 PM, J. Landman Gay  wrote:

> Have you tried checking "the result" all over the place? There should be some 
> info in there. Use a "put" statement to output the result into the browser 
> window:
> 
>   if the result is not empty then put the result
> 
> Also somewhere early in the sequence, set the script to report any other 
> errors. You can do that with:
> 
>  set the errorMode to "inline"
> 
> Then if there are actual errors happening, they'll show up in the browser too.
> 
> If you aren't using a browser to trigger the server script, the output will 
> show up wherever you're calling the script from, like the message box or 
> whatever.
> 
> 
> On 12/18/2014, 12:24 PM, Scott Rossi wrote:
>> Thanks Jacque.
>> 
>> The frustrating thing is this all of this used to work without any issue.  I 
>> don’t know if the problem is because of something DropBox changed, a server 
>> update by my web host (DreamHost), or my update to the 64 bit version of LC 
>> server.
>> 
>> Simon Smith says he can access the test file from his pre 6.7 version of LC 
>> server, so the problem would seem to be my host or LC 6.7.  Even then, 
>> accessing the file works fine on the 6.7 desktop, so I’m at a loss.
>> 
>> Regards,
>> 
>> Scott Rossi
>> Creative Director
>> Tactile Media, UX/UI Design
>> 
>> On Dec 18, 2014, at 10:05 AM, J. Landman Gay  
>> wrote:
>> 
>>> On 12/17/2014, 2:14 PM, Scott Rossi wrote:
 Hi List:
 
 I¹m wondering if anyone has been using LC Server to serve files from
 DropBox.  Since updating LC Server to 6.7 on my host (DreamHost), it now
 seems to be unable to retrieve files from DropBox.
 
 With the following script:
 
 put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"; into
 theFile
put the length of theFile
 
 
 On a desktop system, this works as expected in the message box.
 
 On LC Server I get a value of 0.
>>> 
>>> I'm not sure if this is related or not, but I had a similar issue with 
>>> AirLaunch when Dropbox eliminated their old-style default Public folder. 
>>> AirLaunch could no longer retrieve files using the new method where you can 
>>> share a link from anywhere in DB. But it could still do it if the file was 
>>> in my grandfathered Public folder.
>>> 
>>> DB allows you to create an old-style Public folder if you don't already 
>>> have one but they hide the information pretty well on their site. If you 
>>> think this may be related to your problem and you don't yet have a Public 
>>> folder, I can try to find the link for you. Once my customers created a 
>>> Public folder and put the files in there, AirLaunch started working again.
>>> 
>>> --
>>> Jacqueline Landman Gay | jac...@hyperactivesw.com
>>> HyperActive Software   | http://www.hyperactivesw.com
>>> 
>>> 
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>>> subscription preferences:
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>> 
>> 
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> 
> 
> -- 
> Jacqueline Landman Gay | jac...@hyperactivesw.com
> HyperActive Software   | http://www.hyperactivesw.com
> 
> 
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Re: LC Server Unable To Retrieve File From DropBox?

[J. Landman Gay]

Yay, progress. Sounds like a note to Dreamhost would fix it, they should be 
able to set it up for you. I'm pretty sure it's a server server thing. 

On December 18, 2014 5:49:20 PM CST, Scott Rossi  wrote:
>Thanks for this suggestion, which I should have tried. There is indeed
>an error that occurs immediately after getting the file:
>error Protocol https not supported or disabled in libcurl
>
>I assume the libcurl library is a hosting thing, and not an LC server
>thing.  I did a little reading and from what I can tell libcurl is
>capable of supporting HTTPS, so now I’m trying to figure out if I need
>to somehow enable this on my (shared) DreamHost server?
>
>Regards,
>
>Scott Rossi 
>Creative Director 
>Tactile Media, UX/UI Design 
>
>On Dec 18, 2014, at 3:07 PM, J. Landman Gay 
>wrote:
>
>> Have you tried checking "the result" all over the place? There should
>be some info in there. Use a "put" statement to output the result into
>the browser window:
>> 
>>   if the result is not empty then put the result
>> 
>> Also somewhere early in the sequence, set the script to report any
>other errors. You can do that with:
>> 
>>  set the errorMode to "inline"
>> 
>> Then if there are actual errors happening, they'll show up in the
>browser too.
>> 
>> If you aren't using a browser to trigger the server script, the
>output will show up wherever you're calling the script from, like the
>message box or whatever.
>> 
>> 
>> On 12/18/2014, 12:24 PM, Scott Rossi wrote:
>>> Thanks Jacque.
>>> 
>>> The frustrating thing is this all of this used to work without any
>issue.  I don’t know if the problem is because of something DropBox
>changed, a server update by my web host (DreamHost), or my update to
>the 64 bit version of LC server.
>>> 
>>> Simon Smith says he can access the test file from his pre 6.7
>version of LC server, so the problem would seem to be my host or LC
>6.7.  Even then, accessing the file works fine on the 6.7 desktop, so
>I’m at a loss.
>>> 
>>> Regards,
>>> 
>>> Scott Rossi
>>> Creative Director
>>> Tactile Media, UX/UI Design
>>> 
>>> On Dec 18, 2014, at 10:05 AM, J. Landman Gay
> wrote:
>>> 
 On 12/17/2014, 2:14 PM, Scott Rossi wrote:
> Hi List:
> 
> I¹m wondering if anyone has been using LC Server to serve files
>from
> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost),
>it now
> seems to be unable to retrieve files from DropBox.
> 
> With the following script:
> 
> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip";
>into
> theFile   
>   put the length of theFile
> 
> 
> On a desktop system, this works as expected in the message box.
> 
> On LC Server I get a value of 0.
 
 I'm not sure if this is related or not, but I had a similar issue
>with AirLaunch when Dropbox eliminated their old-style default Public
>folder. AirLaunch could no longer retrieve files using the new method
>where you can share a link from anywhere in DB. But it could still do
>it if the file was in my grandfathered Public folder.
 
 DB allows you to create an old-style Public folder if you don't
>already have one but they hide the information pretty well on their
>site. If you think this may be related to your problem and you don't
>yet have a Public folder, I can try to find the link for you. Once my
>customers created a Public folder and put the files in there, AirLaunch
>started working again.
 
 --
 Jacqueline Landman Gay | jac...@hyperactivesw.com
 HyperActive Software   | http://www.hyperactivesw.com
 
 
 ___
 use-livecode mailing list
 use-livecode@lists.runrev.com
 Please visit this url to subscribe, unsubscribe and manage your
>subscription preferences:
 http://lists.runrev.com/mailman/listinfo/use-livecode
>>> 
>>> 
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>>> Please visit this url to subscribe, unsubscribe and manage your
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>> 
>> 
>> -- 
>> Jacqueline Landman Gay | jac...@hyperactivesw.com
>> HyperActive Software   | http://www.hyperactivesw.com
>> 
>> 
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>> use-livecode mailing list
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-- 
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com

__

Re: LC Server Unable To Retrieve File From DropBox?

[Scott Rossi]

Sadly, all the HTTPS/SSL stuff appears to be enabled (looking at phpinfo) and 
the chat support dude said “beyond our scope” so I’m not sure how to explain 
the problem to them, other than referring them to an output page.

This server stuff gets quite tiresome.

Regards,

Scott Rossi 
Creative Director 
Tactile Media, UX/UI Design 

On Dec 18, 2014, at 5:34 PM, J. Landman Gay  wrote:

> Yay, progress. Sounds like a note to Dreamhost would fix it, they should be 
> able to set it up for you. I'm pretty sure it's a server server thing. 
> 
> On December 18, 2014 5:49:20 PM CST, Scott Rossi  
> wrote:
>> Thanks for this suggestion, which I should have tried. There is indeed
>> an error that occurs immediately after getting the file:
>> error Protocol https not supported or disabled in libcurl
>> 
>> I assume the libcurl library is a hosting thing, and not an LC server
>> thing.  I did a little reading and from what I can tell libcurl is
>> capable of supporting HTTPS, so now I’m trying to figure out if I need
>> to somehow enable this on my (shared) DreamHost server?
>> 
>> Regards,
>> 
>> Scott Rossi 
>> Creative Director 
>> Tactile Media, UX/UI Design 
>> 
>> On Dec 18, 2014, at 3:07 PM, J. Landman Gay 
>> wrote:
>> 
>>> Have you tried checking "the result" all over the place? There should
>> be some info in there. Use a "put" statement to output the result into
>> the browser window:
>>> 
>>>  if the result is not empty then put the result
>>> 
>>> Also somewhere early in the sequence, set the script to report any
>> other errors. You can do that with:
>>> 
>>> set the errorMode to "inline"
>>> 
>>> Then if there are actual errors happening, they'll show up in the
>> browser too.
>>> 
>>> If you aren't using a browser to trigger the server script, the
>> output will show up wherever you're calling the script from, like the
>> message box or whatever.
>>> 
>>> 
>>> On 12/18/2014, 12:24 PM, Scott Rossi wrote:
 Thanks Jacque.
 
 The frustrating thing is this all of this used to work without any
>> issue.  I don’t know if the problem is because of something DropBox
>> changed, a server update by my web host (DreamHost), or my update to
>> the 64 bit version of LC server.
 
 Simon Smith says he can access the test file from his pre 6.7
>> version of LC server, so the problem would seem to be my host or LC
>> 6.7.  Even then, accessing the file works fine on the 6.7 desktop, so
>> I’m at a loss.
 
 Regards,
 
 Scott Rossi
 Creative Director
 Tactile Media, UX/UI Design
 
 On Dec 18, 2014, at 10:05 AM, J. Landman Gay
>>  wrote:
 
> On 12/17/2014, 2:14 PM, Scott Rossi wrote:
>> Hi List:
>> 
>> I¹m wondering if anyone has been using LC Server to serve files
>> from
>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost),
>> it now
>> seems to be unable to retrieve files from DropBox.
>> 
>> With the following script:
>> 
>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip";
>> into
>> theFile  
>>  put the length of theFile
>> 
>> 
>> On a desktop system, this works as expected in the message box.
>> 
>> On LC Server I get a value of 0.
> 
> I'm not sure if this is related or not, but I had a similar issue
>> with AirLaunch when Dropbox eliminated their old-style default Public
>> folder. AirLaunch could no longer retrieve files using the new method
>> where you can share a link from anywhere in DB. But it could still do
>> it if the file was in my grandfathered Public folder.
> 
> DB allows you to create an old-style Public folder if you don't
>> already have one but they hide the information pretty well on their
>> site. If you think this may be related to your problem and you don't
>> yet have a Public folder, I can try to find the link for you. Once my
>> customers created a Public folder and put the files in there, AirLaunch
>> started working again.
> 
> --
> Jacqueline Landman Gay | jac...@hyperactivesw.com
> HyperActive Software   | http://www.hyperactivesw.com
> 
> 
> ___
> use-livecode mailing list
> use-livecode@lists.runrev.com
> Please visit this url to subscribe, unsubscribe and manage your
>> subscription preferences:
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 ___
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>>> 
>>> 
>>> -- 
>>> Jacqueline Landman Gay | jac...@hyperactivesw.com
>>> HyperActive Software   | http://www.hyperactivesw.com
>>> 
>>> 
>>> ___
>>> use-livecode mailing list
>>> use-livecode@list

Re: LC Server Unable To Retrieve File From DropBox?

[J. Landman Gay]

Somebody here should know, we have some savvy server folks. 
Unfortunately I'm not one of them, but maybe someone will take 
pity...start sobbing really loud.


On 12/18/2014, 8:05 PM, Scott Rossi wrote:

Sadly, all the HTTPS/SSL stuff appears to be enabled (looking at phpinfo) and 
the chat support dude said “beyond our scope” so I’m not sure how to explain 
the problem to them, other than referring them to an output page.

This server stuff gets quite tiresome.

Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design

On Dec 18, 2014, at 5:34 PM, J. Landman Gay  wrote:


Yay, progress. Sounds like a note to Dreamhost would fix it, they should be 
able to set it up for you. I'm pretty sure it's a server server thing.

On December 18, 2014 5:49:20 PM CST, Scott Rossi  wrote:

Thanks for this suggestion, which I should have tried. There is indeed
an error that occurs immediately after getting the file:
error Protocol https not supported or disabled in libcurl

I assume the libcurl library is a hosting thing, and not an LC server
thing.  I did a little reading and from what I can tell libcurl is
capable of supporting HTTPS, so now I’m trying to figure out if I need
to somehow enable this on my (shared) DreamHost server?

Regards,

Scott Rossi
Creative Director
Tactile Media, UX/UI Design




--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com


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Re: LC Server Unable To Retrieve File From DropBox?

[J. Landman Gay]

On 12/18/2014, 8:05 PM, Scott Rossi wrote:

Sadly, all the HTTPS/SSL stuff appears to be enabled (looking at
phpinfo) and the chat support dude said “beyond our scope” so I’m not
sure how to explain the problem to them, other than referring them to
an output page.


Found this: 

The copy of libCurl wasn't built with support for https. (That sounds 
kind of unlikely for a hosting company.)


But maybe it's something simpler:


Which involves a spurious space or other typo in a URL.

A couple of other links mention having 2 copies of libCurl in the path, 
and the wrong one getting triggered.


--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com


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Re: LC Server Unable To Retrieve File From DropBox?

[Peter W A Wood]

Scott and Jacque

I believe that LiveCodeServer includes a version of LibCurl and it looks likley 
to be the cause of the problem. I only have the latest RC version of LiveCode 
to hand so it may be worth trying my test script out of the version you are 
running.

I ran this script with LiveCodeServer:

#Start Code
#!livecode   

set the outputLineEndings to "lf"

put the Version & return

put "http:" && the number of words of URL "http://bbc.co.uk";
put return 

put "https:" && the number of words of URL "https://github.com";
put return
#End Code

and got this:

#Start Output
7.0.1-rc-4
http: 4407
https: 0
#End Output

I then ran the same code modified to run in the message box:

#Start Code
put the Version & return into tTemp

put "http:" && the number of words of URL "http://bbc.co.uk"; after tTemp
put return after tTemp

put "https:" && the number of words of URL "https://github.com"; after tTemp
put return after tTemp

put tTemp
#End Code

and got this:

#Start Output
7.0.1-rc-4
http: 4407
https: 1068
#End Output

If you can confirm this I will file a bug report.

Regards

Peter
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Re: LC Server Unable To Retrieve File From DropBox?

[Peter W A Wood]

I have submitted a bug report - Bug 14262 


Regards

Peter

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