AW: program crash on export snapshot

2012-10-26 Thread Tiemo Hollmann TB 
Hi,
I have got the crash logs from the console of my customer, but I am not able
to find any useful hints in there. I am not very deep into Macs...
Can anybody perhaps have a look into it and tell me, if you find any hint,
what could cause the crash and what I could look for on the customers
computer? 
Here is the link to the crashlog:
https://dl.dropbox.com/u/107006833/Mac-Crash-Log_121026.pdf

Thanks in advance
Tiemo

> -Ursprüngliche Nachricht-
> Von: use-livecode [mailto:use-livecode-boun...@lists.runrev.com] Im
> Auftrag von Tiemo Hollmann TB
> Gesendet: Freitag, 26. Oktober 2012 10:04
> An: 'How to use LiveCode'
> Betreff: program crash on export snapshot
> 
> Hi all,
> 
> I have a customer with a MacBook Pro, OSX 10.6.8, where my program crashes
> when creating a snapshot from a video. The same program runs fine at all
> other customers, so I think it has to be something on this specific Mac. I
> couldn't debug it at the customer, but I assume the relevant two
> statements (everything else is "standard internal LC handling"), which
> could cause the crash are:
> 
>set the alwaysBuffer of player "myPlayer" to true
> 
>export snapshot from rect tRect to tScreenshot as PNG
> 
> Does perhaps anybody has experienced crashes related to these statements?
> I am not very experienced in debugging Macs, can anybody give me a hint
> where and what to look for?
> 
> Thank you
> 
> Tiemo
> 
> 
> 
> 
> 
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program crash on export snapshot

2012-10-26 Thread Tiemo Hollmann TB 
Hi all,

I have a customer with a MacBook Pro, OSX 10.6.8, where my program crashes
when creating a snapshot from a video. The same program runs fine at all
other customers, so I think it has to be something on this specific Mac. I
couldn't debug it at the customer, but I assume the relevant two statements
(everything else is "standard internal LC handling"), which could cause the
crash are:

   set the alwaysBuffer of player "myPlayer" to true

   export snapshot from rect tRect to tScreenshot as PNG

Does perhaps anybody has experienced crashes related to these statements? I
am not very experienced in debugging Macs, can anybody give me a hint where
and what to look for?

Thank you

Tiemo

 

 

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