As far as we know the problem only occurs when customers are using parental
controls to control access to our app. If they leave our app deselected in
parental controls, which I know doesn't really make sense, then things seem to
work okay. It's almost like there's a conflict between file permissions and
parental controls. It's very strange.
On Jan 28, 2010, at 10:07 AM, Tiemo Hollmann TB wrote:
Hi Chris,
I also had some permission issues with weird behaviours on different user
accounts.
are you sure it is only related with a parental control system, or do you
also have customers without such a control experiencing it?
Are you developing on Mac or Win?
Tiemo
-Ursprüngliche Nachricht-
Von: use-revolution-boun...@lists.runrev.com [mailto:use-revolution-
boun...@lists.runrev.com] Im Auftrag von Chris Sheffield
Gesendet: Donnerstag, 28. Januar 2010 17:41
An: How to use Revolution
Betreff: parental control problems - Mac OS X
I'm wondering if anyone has run into this problem and, if so, what the
possible fix would be. We have several customers (schools) reporting a
problem with our Rev-built application when trying to implement parental
controls on managed student accounts. Here's what's happening. When
installing the application under an admin account (we're using a Vise X
installer) everything appears to work as expected. The admin can launch
the app and everything works fine. Then the admin grants access to our
app, via parental controls, to the managed student account. After logging
in with the student account, attempting to launch the app results in the
infamous bouncing icon in the dock but then the app shuts down problem.
What's even stranger, though, is that after attempting this and then
logging back in with the admin account and attempting to run the app
again, it doesn't work for the admin anymore. So it's like by attempting
to run the app with a managed account, it is breaking something system
wide. The only recourse at that point is to uninstall and reinstall.
It seems like I remember somebody reporting a similar problem a while
back, but I can't for the life of me find the details. Has anyone seen
this? If so, is there a solution? Seems permissions-related, but as far as
I can tell, permissions on the app bundle are set to what they need to be.
So then I wondered if it might be some strange problem in the info.plist
file in the app bundle. Could that be a possibility?
The problem seems to be happening on both Leopard and Snow Leopard
systems. Another thing that's strange is that all of a sudden we're
getting a lot of support calls about this. It's almost like the most
recent security update from Apple has caused the problem to appear for us.
Other non-Rev apps seem to be unaffected, however.
Thanks for any suggestions,
Chris
--
Chris Sheffield
Read Naturally, Inc.
www.readnaturally.com
___
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your
subscription preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
___
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your subscription
preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
--
Chris Sheffield
Read Naturally, Inc.
www.readnaturally.com
___
use-revolution mailing list
use-revolution@lists.runrev.com
Please visit this url to subscribe, unsubscribe and manage your subscription
preferences:
http://lists.runrev.com/mailman/listinfo/use-revolution
