Error report emails

2007-05-22 Thread Sarah Reichelt

Does anyone use the email error reporting feature in standalones?  It
used to work fine but recently, I have got a few reports that say
this:

Executing at 2:58:29 PM
Type
Object  card id 1002
Lineput 'Object'  tab  the short name of tObject  cr after tErrorString
HintpreOpenCard

That line of script does not appear in any of my code, so I assume
there is an error in the error reporting. Has anyone else experienced
this? I'm not even sure what version of Revolution it is. It won't be
2.8.1 but it could be 2.6.x, 2.7.x or 2.8.0

Related to this, it would be really good if there was a way to add
some more data to these reports e.g. the version number of the
software, the platform, the engine number etc. If I bugzilla the
erroneous error report, I might add an enhancement request for this.
Does anyone have any other suggestions that they would like added at
the same time?

Cheers,
Sarah
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Re: Error report emails

2007-05-22 Thread Scott Kane

From: Sarah Reichelt [EMAIL PROTECTED]

Sarah,

That line of script does not appear in any of my code, so I assume  there 
is an error in the error reporting. Has anyone else experienced
this? I'm not even sure what version of Revolution it is. It won't be 
2.8.1 but it could be 2.6.x, 2.7.x or 2.8.0


I get this with 2.6.1.  It makes that rather nice facility unusable for me 
so I've coded a routine to save a log best I can.


Related to this, it would be really good if there was a way to add some 
more data to these reports e.g. the version number of the
software, the platform, the engine number etc. If I bugzilla the erroneous 
error report, I might add an enhancement request for this.

Does anyone have any other suggestions that they would like added at
the same time?


With 2.6.1 it exits the stand alone after showing the error.  It'd be nice 
if it did not do this, though this may well have been fixed in later 
versions of Rev. Probably something I should check with the latest beta.


Scott Kane
CD Too - Voice Overs Artist   Orginal Game and Royalty Free Multi-Media 
Music

Nobody can go back and start a new beginning, but anyone can start
today and make a new ending. -- Maria Robinson 


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Re: Error report emails

2007-05-22 Thread Sarah Reichelt

 That line of script does not appear in any of my code, so I assume  there
 is an error in the error reporting. Has anyone else experienced
 this? I'm not even sure what version of Revolution it is. It won't be
 2.8.1 but it could be 2.6.x, 2.7.x or 2.8.0

I get this with 2.6.1.  It makes that rather nice facility unusable for me
so I've coded a routine to save a log best I can.


Thanks for giving me a Rev version number to match. I'll have to do
some tests to see if this still happens on 2.8.1 then update the app.


  Related to this, it would be really good if there was a way to add some
 more data to these reports e.g. the version number of the
 software, the platform, the engine number etc. If I bugzilla the erroneous
 error report, I might add an enhancement request for this.
 Does anyone have any other suggestions that they would like added at
 the same time?

With 2.6.1 it exits the stand alone after showing the error.  It'd be nice
if it did not do this, though this may well have been fixed in later
versions of Rev. Probably something I should check with the latest beta.


I agree. In Rev errors are very rarely fatal, so the app should not
need to quit. Once I've checked whether this bug still happens in
2.8.1, I'll add an enhancement request and include this.

Cheers,
Sarah
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Re: Error report emails

2007-05-22 Thread Sarah Reichelt

 That line of script does not appear in any of my code, so I assume  there
 is an error in the error reporting. Has anyone else experienced
 this? I'm not even sure what version of Revolution it is. It won't be
 2.8.1 but it could be 2.6.x, 2.7.x or 2.8.0

I get this with 2.6.1.  It makes that rather nice facility unusable for me
so I've coded a routine to save a log best I can.


I have now tested a stack with an error built using with 2.6.1, 2.7.0,
2.8.0  2.8.1 and none of them have any trouble with the error
reporting email. They all show the exact error.

So either this is Windows only (I'm using Mac and my app only runs on
Mac  Windows) or it depends on the error. I'll have to see what the
people reporting the false errors are using.


 Related to this, it would be really good if there was a way to add some
 more data to these reports e.g. the version number of the
 software, the platform, the engine number etc. If I bugzilla the erroneous
 error report, I might add an enhancement request for this.
 Does anyone have any other suggestions that they would like added at
 the same time?

With 2.6.1 it exits the stand alone after showing the error.  It'd be nice
if it did not do this, though this may well have been fixed in later
versions of Rev. Probably something I should check with the latest beta.


I don't get this either. The standalone still runs fine after
displaying the error dialog, whether you email the report or not.
Again, maybe this is platform-specific. What are you using Scott?

Cheers,
Sarah
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Re: Error report emails

2007-05-22 Thread J. Landman Gay

Sarah Reichelt wrote:
 That line of script does not appear in any of my code, so I assume  
there

 is an error in the error reporting.


It looks a little like the error reporting script can't identify the 
object that failed.




I have now tested a stack with an error built using with 2.6.1, 2.7.0,
2.8.0  2.8.1 and none of them have any trouble with the error
reporting email. They all show the exact error.

So either this is Windows only (I'm using Mac and my app only runs on
Mac  Windows) or it depends on the error.


I'd suspect the error. I've been using the email-myself error reporting 
feature ever since you clued us onto it, it's been invaluable. I haven't 
ever seen any problems, so it's working okay here.



 Related to this, it would be really good if there was a way to add some
 more data to these reports e.g. the version number of the
 software, the platform, the engine number etc. If I bugzilla the 
erroneous

 error report, I might add an enhancement request for this.
 Does anyone have any other suggestions that they would like added at
 the same time?


Make it do logging, so if we don't want to send ourselves an email we 
can just read a log somewhere. Even better, allow a global property that 
turns logging on and off. Then I could write a startup handler that 
checks for a keypress or something (if the shiftkey is down then...) 
that would set the global logging variable to true. Ergo, startup with 
shiftkey down makes a log.


Some of us have written this stuff, but I'd love to see it just built in.



With 2.6.1 it exits the stand alone after showing the error.  It'd be 
nice

if it did not do this, though this may well have been fixed in later
versions of Rev. Probably something I should check with the latest beta.


I don't get this either. The standalone still runs fine after
displaying the error dialog, whether you email the report or not.
Again, maybe this is platform-specific. What are you using Scott?


Maybe Scott doesn't mean quit but means the script exits? That would 
be normal. Handlers abort if there's a scripting error. If it really 
does abnormally quit, that might be a crash and should be reported.


--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: Error report emails

2007-05-22 Thread Scott Kane

From: Sarah Reichelt [EMAIL PROTECTED]


Again, maybe this is platform-specific. What are you using Scott?


XP Service Pack 2.  But it does it for me on Win 2000 and Vista as well. 
Have tried it in different stacks (read app's) doing different things.


Scott Kane
CD Too - Voice Overs Artist   Orginal Game and Royalty Free Multi-Media 
Music
In painting a tiger you can paint the skin, but not the bones.  Confucius 


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Re: Error report emails

2007-05-22 Thread Scott Kane

From: J. Landman Gay [EMAIL PROTECTED]


Maybe Scott doesn't mean quit but means the script exits? That would be 
normal. Handlers abort if there's a scripting error. If it really does 
abnormally quit, that might be a crash and should be reported.


For me it kills the app.  I'll try it on my Mac's though and see what 
happens.


Scott Kane
CD Too - Voice Overs Artist   Orginal Game and Royalty Free Multi-Media 
Music

There are two ways of being deceived.  One is to believe that which is not
true.  The other is to not believe that which is true. Søren Aabye
Kierkegaard

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Re: Error report emails

2007-05-22 Thread J. Landman Gay

Scott Kane wrote:

From: Sarah Reichelt [EMAIL PROTECTED]


Again, maybe this is platform-specific. What are you using Scott?


XP Service Pack 2.  But it does it for me on Win 2000 and Vista as well. 
Have tried it in different stacks (read app's) doing different things.


Do you mean quit, as in the app shuts down? Does Windows throw an error?

--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software   | http://www.hyperactivesw.com
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Re: Error report emails

2007-05-22 Thread Scott Kane

To: How to use Revolution use-revolution@lists.runrev.com


Do you mean quit, as in the app shuts down? Does Windows throw an error?


App shuts down (closes completely).  I would expect a Windows Access 
Violation here but do not get one, which leads me to suspect that it's 
because Rev is relatively free from the cacophony of dll's that other 
compilers depend on by default within the code they write to the executable.


Scott Kane
CD Too - Voice Overs Artist   Orginal Game and Royalty Free Multi-Media 
Music

What a waste of thumbs that are opposable
to make machines that are disposable  -Ani DiFranco 


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