Re: New version of RunRev makes .png images all black

2010-04-28 Thread william humphrey
I'm used to posting to the correct lists for Valentina and using the bug
reporting tool Mantis for reporting things. But RunRev has changed the bug
reporting to some new way which I don't know where is. I also tried a couple
of times to get on the improv list but it never happened.

I would like to report the problems in the correct place.

On Tue, Apr 27, 2010 at 9:55 PM, J. Landman Gay jac...@hyperactivesw.comwrote:

 william humphrey wrote:

 Thanks for the heads up Richmond. I don't remember signing any NDA though.
 I'm running on Mac OS and have just converted the png's to jpg's which
 work
 with the same resolution but without the all black effect which was
 useless.
 Pain to convert everything to jpg's though.


 If you're on the Improve list, the intro email you received explains the
 NDA status of anything posted to that list. I think most people already know
 that the next version is in progress, but technically we should discuss it
 over there.

 That said, it's pre-release software and those who use it can expect some
 bugs. The reason to release it to a limited audience is so that the bugs can
 be reported and fixed before the version goes final. Images shouldn't turn
 black (that's an alpha glitch which could be due either to Rev or to the
 format of your image) so I hope you'll report it. That way the team is
 alerted and can check it.

 They don't recommend using pre-release builds for any real work. Stick
 with the release version for that stuff.


 --
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 HyperActive Software   | http://www.hyperactivesw.com
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Re: New version of RunRev makes .png images all black

2010-04-28 Thread J. Landman Gay

william humphrey wrote:

I'm used to posting to the correct lists for Valentina and using the bug
reporting tool Mantis for reporting things. But RunRev has changed the bug
reporting to some new way which I don't know where is. I also tried a couple
of times to get on the improv list but it never happened.

I would like to report the problems in the correct place.


Thanks. :) Go here: quality.runrev.com. You may need to start an 
account; it's free and intended only to keep the bots out of the bug 
database. Then start a new bug report and just fill out the info, which 
should be pretty self-explanatory.


I've just noticed a report similar to yours from 2 years ago, now fixed. 
It said that black images occur after pasting into a stack. Are you 
pasting, or using the import as control feature (the latter is usually 
prefereable)? Make sure to specify that in your report. Also, the fixed 
bug report mentioned Pages as the culprit, so it would also be good to 
say what image editor you're using to create the images.


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HyperActive Software   | http://www.hyperactivesw.com
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New version of RunRev makes .png images all black

2010-04-27 Thread william humphrey
Has anyone using new RunRev build 4.5.0 dp 3 noticed that .png images
display all black now? I have to go through and convert every one to gif to
get them to display correctly.
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Re: New version of RunRev makes .png images all black

2010-04-27 Thread william humphrey
And I'm noticing that the .gif are not anywhere near as nice as the smooth
.png images.

On Tue, Apr 27, 2010 at 1:04 PM, william humphrey 
b...@bluewatermaritime.com wrote:

 Has anyone using new RunRev build 4.5.0 dp 3 noticed that .png images
 display all black now? I have to go through and convert every one to gif to
 get them to display correctly.




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Re: New version of RunRev makes .png images all black

2010-04-27 Thread Wilhelm Sanke


william humphrey bill at bluewatermaritime.com wrote:


Has anyone using new RunRev build 4.5.0 dp 3 noticed that .png images
display all black now? I have to go through and convert every one to 
gif to

get them to display correctly.



What platform are you using?

On WindowsXP PNGs in build 4.5.-dp3 display correctly.

Wilhelm Sanke
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Re: New version of RunRev makes .png images all black

2010-04-27 Thread Richmond Mathewson

 On 27/04/2010 20:04, william humphrey wrote:

Has anyone using new RunRev build 4.5.0 dp 3 noticed that .png images
display all black now? I have to go through and convert every one to gif to
get them to display correctly.
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That's funny; I thought Enterprise owners who had access with the 
developer previews

were not allowed to discuss their findings in the wild.

Not that it fusses me unduly, being 'only' a Studio owner. However.
I, g-e-n-e-r-a-l-l-y, stick to licensing agreements and NDAs.
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Re: New version of RunRev makes .png images all black

2010-04-27 Thread william humphrey
Thanks for the heads up Richmond. I don't remember signing any NDA though.
I'm running on Mac OS and have just converted the png's to jpg's which work
with the same resolution but without the all black effect which was useless.
Pain to convert everything to jpg's though.

On Tue, Apr 27, 2010 at 1:41 PM, Richmond Mathewson 
richmondmathew...@gmail.com wrote:

  On 27/04/2010 20:04, william humphrey wrote:

 Has anyone using new RunRev build 4.5.0 dp 3 noticed that .png images
 display all black now? I have to go through and convert every one to gif
 to
 get them to display correctly.
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  That's funny; I thought Enterprise owners who had access with the
 developer previews
 were not allowed to discuss their findings in the wild.

 Not that it fusses me unduly, being 'only' a Studio owner. However.
 I, g-e-n-e-r-a-l-l-y, stick to licensing agreements and NDAs.

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Re: New version of RunRev makes .png images all black

2010-04-27 Thread J. Landman Gay

william humphrey wrote:

Thanks for the heads up Richmond. I don't remember signing any NDA though.
I'm running on Mac OS and have just converted the png's to jpg's which work
with the same resolution but without the all black effect which was useless.
Pain to convert everything to jpg's though.


If you're on the Improve list, the intro email you received explains the 
NDA status of anything posted to that list. I think most people already 
know that the next version is in progress, but technically we should 
discuss it over there.


That said, it's pre-release software and those who use it can expect 
some bugs. The reason to release it to a limited audience is so that the 
bugs can be reported and fixed before the version goes final. Images 
shouldn't turn black (that's an alpha glitch which could be due either 
to Rev or to the format of your image) so I hope you'll report it. That 
way the team is alerted and can check it.


They don't recommend using pre-release builds for any real work. Stick 
with the release version for that stuff.


--
Jacqueline Landman Gay | jac...@hyperactivesw.com
HyperActive Software   | http://www.hyperactivesw.com
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