Re: Program problems on Windows Vista
Scott, So far, just one user. One one system the hidden Vista Administrator is activated, as I was told, so I'm checking to see if the other person has that account activated. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ Scott Morrow wrote: Hello Derek, I use VB scripts to create a similar system profile though I'm darned ignorant of how that stuff works. Would something in your system profiler have called something not supported in the current version of VB ? What did you do to find out information about multiple users? I'm pretty sure my profiler doesn't return that info. -Scott On Nov 27, 2007, at 6:03 PM, Derek Bump wrote: Thanks Scott. I just created a system profiler that generates a report about nearly every aspect of the system and emails it to me. I just finished testing it on XP Home and Vista Home Premium and it worked wonderfully. I did get an interesting error on Vista though: This program requires MSVBVM50.dll, which is no longer included in this version of Windows. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ Scott Morrow wrote: Hello Derek, I am trying to pin down a (similar?) problem that happens if the application is being run on a multiple-user system but it is not installed or launched by the primary user. Just a thought in the dark. -Scott Morrow Elementary Software (Now with 20% less chalk dust !) web http://elementarysoftware.com/ email [EMAIL PROTECTED] - On Nov 27, 2007, at 4:11 PM, Derek Bump wrote: I'm wondering if anyone has been experiencing this problem and knows how to solve it. I've got 2 customers, one is using Windows Vista Home Premium and the other is using Windows Vista Business. They both experience the same problem with JPEGCompress 2.9. They can launch the program once, use it just fine, and then close it. When they attempt to launch the program again, they get a Windows error message saying that the program cannot be opened. One user supplied me with the following Windows Error Data: Problem signature: Problem Event Name:APPCRASH Application Name:JPEGCompress.exe Application Version:2.9.0.0 Application Timestamp:467ba830 Fault Module Name:ntdll.dll Fault Module Version:6.0.6000.16386 Fault Module Timestamp:4549bdc9 Exception Code:c005 Exception Offset:00061c02 OS Version:6.0.6000.2.0.0.256.6 Locale ID:1032 Additional Information 1:64d7 Additional Information 2:081335f078811e1fd639bc6c63d83627 Additional Information 3:3fdc Additional Information 4:35fc8982503f4afb4ff8fb0737cc1a55 So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home Premium, Business and Ultimate. Premium, Business and Ultimate were all checked using VMWare. So far I am unable to identify any common ground between the two users other than they are using Windows Vista. Any ideas? I've had them try the program in Safe Mode, uninstalling and re-installing, they all have enough memory and disk space, latest updates. I'm running out of ideas. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list
Program problems on Windows Vista
I'm wondering if anyone has been experiencing this problem and knows how to solve it. I've got 2 customers, one is using Windows Vista Home Premium and the other is using Windows Vista Business. They both experience the same problem with JPEGCompress 2.9. They can launch the program once, use it just fine, and then close it. When they attempt to launch the program again, they get a Windows error message saying that the program cannot be opened. One user supplied me with the following Windows Error Data: Problem signature: Problem Event Name: APPCRASH Application Name: JPEGCompress.exe Application Version: 2.9.0.0 Application Timestamp:467ba830 Fault Module Name:ntdll.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdc9 Exception Code: c005 Exception Offset: 00061c02 OS Version: 6.0.6000.2.0.0.256.6 Locale ID:1032 Additional Information 1: 64d7 Additional Information 2: 081335f078811e1fd639bc6c63d83627 Additional Information 3: 3fdc Additional Information 4: 35fc8982503f4afb4ff8fb0737cc1a55 So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home Premium, Business and Ultimate. Premium, Business and Ultimate were all checked using VMWare. So far I am unable to identify any common ground between the two users other than they are using Windows Vista. Any ideas? I've had them try the program in Safe Mode, uninstalling and re-installing, they all have enough memory and disk space, latest updates. I'm running out of ideas. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Program problems on Windows Vista
Hello Derek, I am trying to pin down a (similar?) problem that happens if the application is being run on a multiple-user system but it is not installed or launched by the primary user. Just a thought in the dark. -Scott Morrow Elementary Software (Now with 20% less chalk dust !) web http://elementarysoftware.com/ email [EMAIL PROTECTED] - On Nov 27, 2007, at 4:11 PM, Derek Bump wrote: I'm wondering if anyone has been experiencing this problem and knows how to solve it. I've got 2 customers, one is using Windows Vista Home Premium and the other is using Windows Vista Business. They both experience the same problem with JPEGCompress 2.9. They can launch the program once, use it just fine, and then close it. When they attempt to launch the program again, they get a Windows error message saying that the program cannot be opened. One user supplied me with the following Windows Error Data: Problem signature: Problem Event Name: APPCRASH Application Name: JPEGCompress.exe Application Version: 2.9.0.0 Application Timestamp:467ba830 Fault Module Name:ntdll.dll Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdc9 Exception Code: c005 Exception Offset: 00061c02 OS Version: 6.0.6000.2.0.0.256.6 Locale ID:1032 Additional Information 1: 64d7 Additional Information 2: 081335f078811e1fd639bc6c63d83627 Additional Information 3: 3fdc Additional Information 4: 35fc8982503f4afb4ff8fb0737cc1a55 So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home Premium, Business and Ultimate. Premium, Business and Ultimate were all checked using VMWare. So far I am unable to identify any common ground between the two users other than they are using Windows Vista. Any ideas? I've had them try the program in Safe Mode, uninstalling and re-installing, they all have enough memory and disk space, latest updates. I'm running out of ideas. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Program problems on Windows Vista
Thanks Scott. I just created a system profiler that generates a report about nearly every aspect of the system and emails it to me. I just finished testing it on XP Home and Vista Home Premium and it worked wonderfully. I did get an interesting error on Vista though: This program requires MSVBVM50.dll, which is no longer included in this version of Windows. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ Scott Morrow wrote: Hello Derek, I am trying to pin down a (similar?) problem that happens if the application is being run on a multiple-user system but it is not installed or launched by the primary user. Just a thought in the dark. -Scott Morrow Elementary Software (Now with 20% less chalk dust !) web http://elementarysoftware.com/ email [EMAIL PROTECTED] - On Nov 27, 2007, at 4:11 PM, Derek Bump wrote: I'm wondering if anyone has been experiencing this problem and knows how to solve it. I've got 2 customers, one is using Windows Vista Home Premium and the other is using Windows Vista Business. They both experience the same problem with JPEGCompress 2.9. They can launch the program once, use it just fine, and then close it. When they attempt to launch the program again, they get a Windows error message saying that the program cannot be opened. One user supplied me with the following Windows Error Data: Problem signature: Problem Event Name:APPCRASH Application Name:JPEGCompress.exe Application Version:2.9.0.0 Application Timestamp:467ba830 Fault Module Name:ntdll.dll Fault Module Version:6.0.6000.16386 Fault Module Timestamp:4549bdc9 Exception Code:c005 Exception Offset:00061c02 OS Version:6.0.6000.2.0.0.256.6 Locale ID:1032 Additional Information 1:64d7 Additional Information 2:081335f078811e1fd639bc6c63d83627 Additional Information 3:3fdc Additional Information 4:35fc8982503f4afb4ff8fb0737cc1a55 So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home Premium, Business and Ultimate. Premium, Business and Ultimate were all checked using VMWare. So far I am unable to identify any common ground between the two users other than they are using Windows Vista. Any ideas? I've had them try the program in Safe Mode, uninstalling and re-installing, they all have enough memory and disk space, latest updates. I'm running out of ideas. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Program problems on Windows Vista
Hello Derek, I use VB scripts to create a similar system profile though I'm darned ignorant of how that stuff works. Would something in your system profiler have called something not supported in the current version of VB ? What did you do to find out information about multiple users? I'm pretty sure my profiler doesn't return that info. -Scott On Nov 27, 2007, at 6:03 PM, Derek Bump wrote: Thanks Scott. I just created a system profiler that generates a report about nearly every aspect of the system and emails it to me. I just finished testing it on XP Home and Vista Home Premium and it worked wonderfully. I did get an interesting error on Vista though: This program requires MSVBVM50.dll, which is no longer included in this version of Windows. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ Scott Morrow wrote: Hello Derek, I am trying to pin down a (similar?) problem that happens if the application is being run on a multiple-user system but it is not installed or launched by the primary user. Just a thought in the dark. -Scott Morrow Elementary Software (Now with 20% less chalk dust !) web http://elementarysoftware.com/ email [EMAIL PROTECTED] - On Nov 27, 2007, at 4:11 PM, Derek Bump wrote: I'm wondering if anyone has been experiencing this problem and knows how to solve it. I've got 2 customers, one is using Windows Vista Home Premium and the other is using Windows Vista Business. They both experience the same problem with JPEGCompress 2.9. They can launch the program once, use it just fine, and then close it. When they attempt to launch the program again, they get a Windows error message saying that the program cannot be opened. One user supplied me with the following Windows Error Data: Problem signature: Problem Event Name:APPCRASH Application Name:JPEGCompress.exe Application Version:2.9.0.0 Application Timestamp:467ba830 Fault Module Name:ntdll.dll Fault Module Version:6.0.6000.16386 Fault Module Timestamp:4549bdc9 Exception Code:c005 Exception Offset:00061c02 OS Version:6.0.6000.2.0.0.256.6 Locale ID:1032 Additional Information 1:64d7 Additional Information 2:081335f078811e1fd639bc6c63d83627 Additional Information 3:3fdc Additional Information 4:35fc8982503f4afb4ff8fb0737cc1a55 So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home Premium, Business and Ultimate. Premium, Business and Ultimate were all checked using VMWare. So far I am unable to identify any common ground between the two users other than they are using Windows Vista. Any ideas? I've had them try the program in Safe Mode, uninstalling and re-installing, they all have enough memory and disk space, latest updates. I'm running out of ideas. Derek Bump Dreamscape Software http://www.dreamscapesoftware.com ___ Compress your photos quickly and easily with JPEGCompress 2.9! http://www.dreamscapesoftware.com/products/jpegcompress/ ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
