Re: Edinburgh Conference DVDs
Richmond, if you undertake any interaction with RunRev that requires physical shipment, you have to expect very long delays. This happened with the printed docs years ago, and with other conference DVDs. Add Christmas/New Year into the equation (the UK does shut down for about 14 days at the end of each year). Now the country is paralysed by snow. Seriously, just re-adjust your expectation. I'm sure by March or April you will have the physical goods. Hopefully someone will come along soon and explain what is causing the delay, and re-adjust people's expectations accordingly. Bernard On Wed, Jan 6, 2010 at 8:31 PM, Richmond Mathewson richmondmathew...@gmail.com wrote: And boxed sets of RunRev Studio 4 . . . I suppose everybody else has forgotten that the money they paid for the Edinburgh conference was not for the conference alone. If I undertake to do some work for somebody, and they pay me in advance, and I don't deliver (by the advertised dealine !) I will be taken to court, or, in Bulgaria (that rather more practical country) some shaven-headed chap with scars on his face will come and visit me to discuss my desire for cosmetic surgery. Knowing this, and because I am, on the whole, an honourable sort of person, I either deliver, or repay some of my fee for late or non-delivery. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
I am also waiting for the DVDs! Can the Mothership please answer this question ?! Am 07.01.2010 um 06:23 schrieb use-revolution-requ...@lists.runrev.com: And boxed sets of RunRev Studio 4 . . . I suppose everybody else has forgotten that the money they paid for the Edinburgh conference was not for the conference alone. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Bernard, Edinburgh is a city with quite a few post offices at walking distance from the RunRev HQ. The nearest post office is around the corner and to the left. Put stuff into big envelopes or boxes, walk to post office, done. That should take only one day. RunRev HQ: http://maps.google.co.uk/maps?f=qsource=s_qhl=engeocode=q=25a+Thistle+Street+Lane+South+West+sll=55.950545,-3.23101sspn=0.135521,0.274658ie=UTF8hq=hnear=25A+Thistle+St+Ln+SW,+Edinburgh,+Midlothian+EH2+1EW,+United+Kingdomll=55.953754,-3.198824spn=0.13551,0.274658t=hz=12 Post offices: http://maps.google.co.uk/maps?hl=ennum=100lr=safe=offie=UTF8q=edinburgh+post+officehq=post+officehnear=Edinburgh,+UKt=hz=12 I didn't order anything, I am not waiting for anything, but I am surprised that people need to wait 3 months or longer for a product to be shipped. Even actual shipment by boat shouldn't take longer than 6 weeks. -- Best regards, Mark Schonewille Economy-x-Talk Consulting and Software Engineering Homepage: http://economy-x-talk.com Twitter: http://twitter.com/xtalkprogrammer We make software, websites and webware. We are always looking for new projects. Feel free to contact us and ask for a quote without any further obligations http://economy-x-talk.com/contact.html Op 7 jan 2010, om 11:17 heeft Bernard Devlin het volgende geschreven: Richmond, if you undertake any interaction with RunRev that requires physical shipment, you have to expect very long delays. This happened with the printed docs years ago, and with other conference DVDs. Add Christmas/New Year into the equation (the UK does shut down for about 14 days at the end of each year). Now the country is paralysed by snow. Seriously, just re-adjust your expectation. I'm sure by March or April you will have the physical goods. Hopefully someone will come along soon and explain what is causing the delay, and re-adjust people's expectations accordingly. Bernard ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Rolf, over at the forum Andycal has an answer from support: http://forums.runrev.com/phpBB2/viewtopic.php?f=5t=4664 regards Bernd Rolf Kocherhans wrote: I am also waiting for the DVDs! Can the Mothership please answer this question ?! -- View this message in context: http://n4.nabble.com/Edinburgh-Conference-DVDs-tp975773p1008717.html Sent from the Revolution - User mailing list archive at Nabble.com. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Mark, I'm sure you realise, I was being ironic :-) The last time I bought conference DVDs from Runrev, they took 6 months to arrive. Most of my emails to them in that 6 month period asking for explanations went unanswered. After several months of waiting, my exasperation with them flared up with me expressing my displeasure on this list. I think they seriously let customers down by not setting expectations appropriately. If there is going to be a 3 month or 6 month wait, it is better to just tell people that up front. If an unforeseen problem crops up, send an email to the list. Sadly, years after me making this recommendation it appears they have still not learned how to simply re-set expectations with a brief email. Since that experience with them, I make myself assume that anything I buy from them requiring physical shipment has a delivery date 6 months hence. To be fair, I've almost never had any problem with any non-physical shipment. I hope they will soon let those waiting hear of a realistic shipment date. Maybe the person in charge of this has been off on long-term sick leave. I'm sure there is nothing underhand about the delay. Bernard On Thu, Jan 7, 2010 at 10:37 AM, Mark Schonewille m.schonewi...@economy-x-talk.com wrote: Bernard, Edinburgh is a city with quite a few post offices at walking distance from the RunRev HQ. The nearest post office is around the corner and to the left. Put stuff into big envelopes or boxes, walk to post office, done. That should take only one day. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
I asked about the DVDs. Production was completed just before Christmas. As was mentioned, the office (like most of the country) was closed for 2 weeks during the holidays and they have just returned. They will begin shipping soon. -- Jacqueline Landman Gay | jac...@hyperactivesw.com HyperActive Software | http://www.hyperactivesw.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Great news! Thanks for the update, Jacque!! On Jan 7, 2010, at 11:06 AM, J. Landman Gay wrote: I asked about the DVDs. Production was completed just before Christmas. As was mentioned, the office (like most of the country) was closed for 2 weeks during the holidays and they have just returned. They will begin shipping soon. -- Jacqueline Landman Gay | jac...@hyperactivesw.com HyperActive Software | http://www.hyperactivesw.com ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Actually my Grunt would not really be a grunt if I felt that I had been informed why things have taken so long + a reassurance that in due course (with some idea of timescale) things would be delivered. On Thu, Jan 7, 2010 at 10:17 AM, Bernard Devlin bdrun...@gmail.com wrote: Richmond, if you undertake any interaction with RunRev that requires physical shipment, you have to expect very long delays. This happened with the printed docs years ago, and with other conference DVDs. Add Christmas/New Year into the equation (the UK does shut down for about 14 days at the end of each year). Now the country is paralysed by snow. I know, I am, at present in a neighbouring country (England) that is experiencing very cold weather. Seriously, just re-adjust your expectation. I'm sure by March or April you will have the physical goods. Hopefully someone will come along soon and explain what is causing the delay, and re-adjust people's expectations accordingly. It would be nice if RR could tell us . . . Bernard On Wed, Jan 6, 2010 at 8:31 PM, Richmond Mathewson richmondmathew...@gmail.com wrote: And boxed sets of RunRev Studio 4 . . . I suppose everybody else has forgotten that the money they paid for the Edinburgh conference was not for the conference alone. If I undertake to do some work for somebody, and they pay me in advance, and I don't deliver (by the advertised dealine !) I will be taken to court, or, in Bulgaria (that rather more practical country) some shaven-headed chap with scars on his face will come and visit me to discuss my desire for cosmetic surgery. Knowing this, and because I am, on the whole, an honourable sort of person, I either deliver, or repay some of my fee for late or non-delivery. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution -- --- http://andregarzia.on-rev.com/richmond/dwriter.html --- ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
And boxed sets of RunRev Studio 4 . . . I suppose everybody else has forgotten that the money they paid for the Edinburgh conference was not for the conference alone. If I undertake to do some work for somebody, and they pay me in advance, and I don't deliver (by the advertised dealine !) I will be taken to court, or, in Bulgaria (that rather more practical country) some shaven-headed chap with scars on his face will come and visit me to discuss my desire for cosmetic surgery. Knowing this, and because I am, on the whole, an honourable sort of person, I either deliver, or repay some of my fee for late or non-delivery. On Tue, Dec 22, 2009 at 9:44 PM, Robert Man rob...@rman.on-rev.com wrote: Indeed... I insert a reply so that this post does not sink to hell too soon, as a reminder. it would be nice if not fair from runrev to give some news to all of us who have given in, and are possibly waiting for... But I suspect we'll have to look for some other presents for Xmas! -- View this message in context: http://n4.nabble.com/Edinburgh-Conference-DVDs-tp975773p977373.html Sent from the Revolution - User mailing list archive at Nabble.com. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution -- --- http://andregarzia.on-rev.com/richmond/dwriter.html --- ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
Re: Edinburgh Conference DVDs
Indeed... I insert a reply so that this post does not sink to hell too soon, as a reminder. it would be nice if not fair from runrev to give some news to all of us who have given in, and are possibly waiting for... But I suspect we'll have to look for some other presents for Xmas! -- View this message in context: http://n4.nabble.com/Edinburgh-Conference-DVDs-tp975773p977373.html Sent from the Revolution - User mailing list archive at Nabble.com. ___ use-revolution mailing list use-revolution@lists.runrev.com Please visit this url to subscribe, unsubscribe and manage your subscription preferences: http://lists.runrev.com/mailman/listinfo/use-revolution
