Re: Releasing a commercial revweb site

2009-11-16 Thread Andre Garzia
Richard,

it pays to be wise and patient. In doubt wait for both. Check with your
group of users first, if problems arise, then wait longer. RevWeb is just
starting, there's a lot of room for improvements.

Andre

On Mon, Nov 16, 2009 at 1:25 PM, Richard Miller  wrote:

> Andre,
>
> Thanks for your thoughts. Are you suggesting to wait for another version
> (or two) of the plugin, or wait until I've seen how it goes with a group of
> users. or both?
>
> Richard
>
>
>
>
>
> Andre Garzia wrote:
>
>> Richard,
>>
>> I would wait some more, try conducting a beta test with a selected group
>> of
>> users, pick 50 or something and see if it works for them, if you just
>> launch
>> the site with no focus group test, if risk a huge support issue.
>>
>> Andre
>>
>> On Mon, Nov 16, 2009 at 9:55 AM, Richard Miller  wrote:
>>
>>
>>
>>> I'm within a week of releasing a fairly extensive commercial revweb
>>> project, which will immediately have traffic in the thousands (based on
>>> my
>>> existing Rev software and user database). I'm feeling a little uncertain
>>> about this, given the state of the plugin (which mostly works quite
>>> well).
>>> I've only tested my program on XP and Firefox so far, but will do much
>>> more
>>> thorough testing this week, including asking folks here to help in the
>>> testing process.
>>>
>>> One concern I have is that the plugin will likely be upgraded again soon
>>> (in a week?... two weeks?... unknown)... meaning all my users will have
>>> to
>>> reinstall it which means downloading the new version, shutting down
>>> their browser, installing the new plugin, then restarting. Yes, they have
>>> to
>>> do this with other well known plugins, but will they be concerned that
>>> this
>>> process will be all-too-frequent with the Rev plugin? And for that
>>> matter,
>>> what am I even telling them about a revweb-based site? Am I telling them
>>> to
>>> essentially ignore the security concerns (I use every permission, other
>>> than
>>> the registry)?
>>>
>>> Will there be problems with other configurations of an OS and browser? I
>>> hope to find this out shortly, but what if they have a somewhat older
>>> version of a browser? There's been so little revweb real-world experience
>>> to
>>> date.
>>>
>>> Anyone else on the verge of taking this leap? Or better yet, has anyone
>>> else already made the leap? Any particular thoughts on this matter?
>>>
>>> Thanks.
>>> Richard Miller
>>>
>>>
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>>> subscription preferences:
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>>>
>>>
>>>
>>
>>
>>
>>
>>
>
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Re: Releasing a commercial revweb site

2009-11-16 Thread Edward D Lavieri Jr

Hi Richard,

My client had browser / plug-in problems. He is not computer savvy, so  
he needed a super simple solution. We live in different states, so it  
was difficult to help him troubleshoot. He was never able to get the  
plug-in to work in IE or FireFox. I tested both of those browsers  
without fail.


I quickly gave him a standalone version to mitigate his frustration.  
Because of this, I never got to the core of his problem, which was  
probably simple. It was more important for me to get him what he  
needed fast rather than spend precious time troubleshooting something  
that should be seamless. I think we loose credibility when things do  
not work the first time.


Ed

On Nov 16, 2009, at 9:26 AM, Richard Miller wrote:


Hi Ed,

What kind of problems did you encounter? This could be very helpful  
info.


Thanks.
Richard



Edward D Lavieri Jr wrote:

Hi Richard,

I recently took this leap, but on a smaller scale. Even after  
thorough local testing on multiple PC and Mac operating systems, my  
client had problems. This taught me to wait until well after the  
first non-beta release. Once things are truly stable, I will dip my  
feet back in these waters. Until then, I am using other development  
environments.


We only get one chance at first impressions.

Ed


On Nov 16, 2009, at 5:55 AM, Richard Miller wrote:

I'm within a week of releasing a fairly extensive commercial  
revweb project, which will immediately have traffic in the  
thousands (based on my existing Rev software and user database).  
I'm feeling a little uncertain about this, given the state of the  
plugin (which mostly works quite well). I've only tested my  
program on XP and Firefox so far, but will do much more thorough  
testing this week, including asking folks here to help in the  
testing process.


One concern I have is that the plugin will likely be upgraded  
again soon (in a week?... two weeks?... unknown)... meaning all my  
users will have to reinstall it which means downloading the  
new version, shutting down their browser, installing the new  
plugin, then restarting. Yes, they have to do this with other well  
known plugins, but will they be concerned that this process will  
be all-too-frequent with the Rev plugin? And for that matter, what  
am I even telling them about a revweb-based site? Am I telling  
them to essentially ignore the security concerns (I use every  
permission, other than the registry)?


Will there be problems with other configurations of an OS and  
browser? I hope to find this out shortly, but what if they have a  
somewhat older version of a browser? There's been so little revweb  
real-world experience to date.


Anyone else on the verge of taking this leap? Or better yet, has  
anyone else already made the leap? Any particular thoughts on this  
matter?


Thanks.
Richard Miller


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Re: Releasing a commercial revweb site

2009-11-16 Thread Richard Miller

Hi Ed,

What kind of problems did you encounter? This could be very helpful info.

Thanks.
Richard



Edward D Lavieri Jr wrote:

Hi Richard,

I recently took this leap, but on a smaller scale. Even after thorough 
local testing on multiple PC and Mac operating systems, my client had 
problems. This taught me to wait until well after the first non-beta 
release. Once things are truly stable, I will dip my feet back in 
these waters. Until then, I am using other development environments.


We only get one chance at first impressions.

Ed


On Nov 16, 2009, at 5:55 AM, Richard Miller wrote:

I'm within a week of releasing a fairly extensive commercial revweb 
project, which will immediately have traffic in the thousands (based 
on my existing Rev software and user database). I'm feeling a little 
uncertain about this, given the state of the plugin (which mostly 
works quite well). I've only tested my program on XP and Firefox so 
far, but will do much more thorough testing this week, including 
asking folks here to help in the testing process.


One concern I have is that the plugin will likely be upgraded again 
soon (in a week?... two weeks?... unknown)... meaning all my users 
will have to reinstall it which means downloading the new 
version, shutting down their browser, installing the new plugin, then 
restarting. Yes, they have to do this with other well known plugins, 
but will they be concerned that this process will be all-too-frequent 
with the Rev plugin? And for that matter, what am I even telling them 
about a revweb-based site? Am I telling them to essentially ignore 
the security concerns (I use every permission, other than the registry)?


Will there be problems with other configurations of an OS and 
browser? I hope to find this out shortly, but what if they have a 
somewhat older version of a browser? There's been so little revweb 
real-world experience to date.


Anyone else on the verge of taking this leap? Or better yet, has 
anyone else already made the leap? Any particular thoughts on this 
matter?


Thanks.
Richard Miller


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Re: Releasing a commercial revweb site

2009-11-16 Thread Richard Miller

Andre,

Thanks for your thoughts. Are you suggesting to wait for another version 
(or two) of the plugin, or wait until I've seen how it goes with a group 
of users. or both?


Richard




Andre Garzia wrote:

Richard,

I would wait some more, try conducting a beta test with a selected group of
users, pick 50 or something and see if it works for them, if you just launch
the site with no focus group test, if risk a huge support issue.

Andre

On Mon, Nov 16, 2009 at 9:55 AM, Richard Miller  wrote:

  

I'm within a week of releasing a fairly extensive commercial revweb
project, which will immediately have traffic in the thousands (based on my
existing Rev software and user database). I'm feeling a little uncertain
about this, given the state of the plugin (which mostly works quite well).
I've only tested my program on XP and Firefox so far, but will do much more
thorough testing this week, including asking folks here to help in the
testing process.

One concern I have is that the plugin will likely be upgraded again soon
(in a week?... two weeks?... unknown)... meaning all my users will have to
reinstall it which means downloading the new version, shutting down
their browser, installing the new plugin, then restarting. Yes, they have to
do this with other well known plugins, but will they be concerned that this
process will be all-too-frequent with the Rev plugin? And for that matter,
what am I even telling them about a revweb-based site? Am I telling them to
essentially ignore the security concerns (I use every permission, other than
the registry)?

Will there be problems with other configurations of an OS and browser? I
hope to find this out shortly, but what if they have a somewhat older
version of a browser? There's been so little revweb real-world experience to
date.

Anyone else on the verge of taking this leap? Or better yet, has anyone
else already made the leap? Any particular thoughts on this matter?

Thanks.
Richard Miller


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Re: Releasing a commercial revweb site

2009-11-16 Thread Edward D Lavieri Jr

Hi Richard,

I recently took this leap, but on a smaller scale. Even after thorough  
local testing on multiple PC and Mac operating systems, my client had  
problems. This taught me to wait until well after the first non-beta  
release. Once things are truly stable, I will dip my feet back in  
these waters. Until then, I am using other development environments.


We only get one chance at first impressions.

Ed


On Nov 16, 2009, at 5:55 AM, Richard Miller wrote:

I'm within a week of releasing a fairly extensive commercial revweb  
project, which will immediately have traffic in the thousands (based  
on my existing Rev software and user database). I'm feeling a little  
uncertain about this, given the state of the plugin (which mostly  
works quite well). I've only tested my program on XP and Firefox so  
far, but will do much more thorough testing this week, including  
asking folks here to help in the testing process.


One concern I have is that the plugin will likely be upgraded again  
soon (in a week?... two weeks?... unknown)... meaning all my users  
will have to reinstall it which means downloading the new  
version, shutting down their browser, installing the new plugin,  
then restarting. Yes, they have to do this with other well known  
plugins, but will they be concerned that this process will be all- 
too-frequent with the Rev plugin? And for that matter, what am I  
even telling them about a revweb-based site? Am I telling them to  
essentially ignore the security concerns (I use every permission,  
other than the registry)?


Will there be problems with other configurations of an OS and  
browser? I hope to find this out shortly, but what if they have a  
somewhat older version of a browser? There's been so little revweb  
real-world experience to date.


Anyone else on the verge of taking this leap? Or better yet, has  
anyone else already made the leap? Any particular thoughts on this  
matter?


Thanks.
Richard Miller


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Re: Releasing a commercial revweb site

2009-11-16 Thread Andre Garzia
Richard,

I would wait some more, try conducting a beta test with a selected group of
users, pick 50 or something and see if it works for them, if you just launch
the site with no focus group test, if risk a huge support issue.

Andre

On Mon, Nov 16, 2009 at 9:55 AM, Richard Miller  wrote:

> I'm within a week of releasing a fairly extensive commercial revweb
> project, which will immediately have traffic in the thousands (based on my
> existing Rev software and user database). I'm feeling a little uncertain
> about this, given the state of the plugin (which mostly works quite well).
> I've only tested my program on XP and Firefox so far, but will do much more
> thorough testing this week, including asking folks here to help in the
> testing process.
>
> One concern I have is that the plugin will likely be upgraded again soon
> (in a week?... two weeks?... unknown)... meaning all my users will have to
> reinstall it which means downloading the new version, shutting down
> their browser, installing the new plugin, then restarting. Yes, they have to
> do this with other well known plugins, but will they be concerned that this
> process will be all-too-frequent with the Rev plugin? And for that matter,
> what am I even telling them about a revweb-based site? Am I telling them to
> essentially ignore the security concerns (I use every permission, other than
> the registry)?
>
> Will there be problems with other configurations of an OS and browser? I
> hope to find this out shortly, but what if they have a somewhat older
> version of a browser? There's been so little revweb real-world experience to
> date.
>
> Anyone else on the verge of taking this leap? Or better yet, has anyone
> else already made the leap? Any particular thoughts on this matter?
>
> Thanks.
> Richard Miller
>
>
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> Please visit this url to subscribe, unsubscribe and manage your
> subscription preferences:
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>



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Releasing a commercial revweb site

2009-11-16 Thread Richard Miller
I'm within a week of releasing a fairly extensive commercial revweb 
project, which will immediately have traffic in the thousands (based on 
my existing Rev software and user database). I'm feeling a little 
uncertain about this, given the state of the plugin (which mostly works 
quite well). I've only tested my program on XP and Firefox so far, but 
will do much more thorough testing this week, including asking folks 
here to help in the testing process.


One concern I have is that the plugin will likely be upgraded again soon 
(in a week?... two weeks?... unknown)... meaning all my users will have 
to reinstall it which means downloading the new version, shutting 
down their browser, installing the new plugin, then restarting. Yes, 
they have to do this with other well known plugins, but will they be 
concerned that this process will be all-too-frequent with the Rev 
plugin? And for that matter, what am I even telling them about a 
revweb-based site? Am I telling them to essentially ignore the security 
concerns (I use every permission, other than the registry)?


Will there be problems with other configurations of an OS and browser? I 
hope to find this out shortly, but what if they have a somewhat older 
version of a browser? There's been so little revweb real-world 
experience to date.


Anyone else on the verge of taking this leap? Or better yet, has anyone 
else already made the leap? Any particular thoughts on this matter?


Thanks.
Richard Miller


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