Re: Ressource unavailable (CGI capabilities)

2003-08-03 Thread Heather Williams 
> Hi Erik,
> 
> [EMAIL PROTECTED] is there for your general problems,
> andmy guess is that one person goes through these
> mails as they come in, and forwards them to the
> appropriate person.
> That is where installer problems and the 10-incidents
> package calls go to.
> 
> [EMAIL PROTECTED] is there when we need to
> specifically talk to the listmom, webmistress or
> customer-relations-lady.
> So if you know you need her for a specific item, mail
> Heather directly, otherwise email support.
> 
> At least that's my conclusion ;-)
> 

Thanks Jan! just to add a little to that, I deal with licensing issues also.
If your support query is about licensing, it's going to end up in my inbox
sooner or later.

Other than that, couldn't have said it better myself.

Cheers

Heather

> Jan Schenkel.

-- 
Heather Williams <[EMAIL PROTECTED]> 
Runtime Revolution Ltd.
Tel: +44 (0) 131 7184333 Fax: +44 (0)1639 830707
Revolution: Software at the Speed of Thought

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Re: Ressource unavailable (CGI capabilities)

2003-08-02 Thread erik hansen 

--- Jan Schenkel <[EMAIL PROTECTED]> wrote:
> [EMAIL PROTECTED] is there for your general
> problems,
> and my guess is that one person goes through
> these
> mails as they come in, and forwards them to the
> appropriate person.
> That is where installer problems and the
> 10-incidents package calls go to.
> 
> [EMAIL PROTECTED] is there when we need to
> specifically talk to the listmom, webmistress
> or
> customer-relations-lady.
> So if you know you need her for a specific
> item, mail
> Heather directly, otherwise email support.

thanks Jan

Erik

=
[EMAIL PROTECTED]http://www.erikhansen.org

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Re: Ressource unavailable (CGI capabilities)

2003-08-01 Thread Jan Schenkel 
--- "Jeanne A. E. DeVoto" <[EMAIL PROTECTED]> wrote:
> At 6:36 AM -0700 8/1/03, Andre Rombauts wrote:
> >>Download and decompress the engine you need
> for the platform that
> >your  ISP or web server uses from:
> >>http://www.runrev.com/revolution/engines11   This
> link leads to
> >>nothing... :-(  
> 
> Look at
>
.
> 
> --
> Jeanne A. E. DeVoto

Or, if you want to deploy on a LinuxPPC machine
(support dropped after MetaCard 2.4.1) or for some
other reason need an older version of the CGI engines,
tack an extra slash onto the end of the first URL :
  http://www.runrev.com/revolution/engines11/
and that should get you to the CGI engines at the time
of Revolution 1.1

Hope this helped,

Jan Schenkel.

=
"As we grow older, we grow both wiser and more foolish at the same time."  (La 
Rochefoucauld)

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Re: Ressource unavailable (CGI capabilities)

2003-08-01 Thread Jan Schenkel 
--- erik hansen <[EMAIL PROTECTED]> wrote:
> [EMAIL PROTECTED] wrote:
> 
> My backlog has reached monumental
> proportions, and however hard I try, I simply
> cannot answer 1000 emails in one day.
> 
> ===
> 
> when should one write to:
> [EMAIL PROTECTED]
> [EMAIL PROTECTED]
> ?
> 
> hopefully helpful,
> 
> Erik
> 


Hi Erik,

[EMAIL PROTECTED] is there for your general problems,
andmy guess is that one person goes through these
mails as they come in, and forwards them to the
appropriate person.
That is where installer problems and the 10-incidents
package calls go to.

[EMAIL PROTECTED] is there when we need to
specifically talk to the listmom, webmistress or
customer-relations-lady.
So if you know you need her for a specific item, mail
Heather directly, otherwise email support.

At least that's my conclusion ;-)

Jan Schenkel.

=
"As we grow older, we grow both wiser and more foolish at the same time."  (La 
Rochefoucauld)

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Re: Ressource unavailable (CGI capabilities)

2003-08-01 Thread erik hansen 
[EMAIL PROTECTED] wrote:

My backlog has reached monumental
proportions, and however hard I try, I simply
cannot answer 1000 emails in one day.

===

when should one write to:
[EMAIL PROTECTED]
[EMAIL PROTECTED]
?

hopefully helpful,

Erik

=
[EMAIL PROTECTED]http://www.erikhansen.org

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Re: Ressource unavailable (CGI capabilities)

2003-08-01 Thread Jeanne A. E. DeVoto 
At 6:36 AM -0700 8/1/03, Andre Rombauts wrote:
>>Download and decompress the engine you need for the platform that
>your  ISP or web server uses from:
>>http://www.runrev.com/revolution/engines11   This link leads to
>>nothing... :-(  

Look at .

--
Jeanne A. E. DeVoto ~ [EMAIL PROTECTED]
Runtime Revolution Limited - Software at the Speed of Thought
http://www.runrev.com/


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Ressource unavailable (CGI capabilities)

2003-08-01 Thread Andre Rombauts 



>Download and decompress the engine you need for the platform that your 
ISP or web server uses from:>http://www.runrev.com/revolution/engines11
 
This link leads to nothing... :-(
 
André Rombauts