Re: books, manuals, whichever

2004-03-04 Thread Dan Shafer
On Mar 3, 2004, at 7:46 PM, John Tenny wrote:

I really don't mean to cause any problem, but I am feeling like the 
stories on Rev books are changing.  I was one of those who quickly 
sent money for the mid-level membership in Dan's pro-club. That 
membership, according to the press release dated Oct 23, 2003 included 
all three volumes, with vol 2 coming in Jan, 2004, and vol 3 in April 
2004.

Yep, deadlines shift. Happens all the time, John. Part of that was 
because RunRev came along and offered to do a print version of the 
books, which I had not anticipated. Part of it was because with new 
major Rev releases in the work, it didn't seem useful to finish up 
chapters that were going to be obsolete almost before the bits were 
dry.

Now I find that instead of meeting the deadline that I paid for,
If your perception is that you paid for a deadline, then we've got some 
serious miscommunication going on here. You paid for content. It's 
still coming. It's behind schedule. So is RunRev. It's the nature of 
the beast.

 I'll need to wait until the full 2nd volume is complete as only level 
3 gets the chapter by chapter releases. I quote from the press 
release...The Member and Leader levels also include special features 
like advance access to new chapters
If you bought the Member level at $137 (and I don't have any record of 
your having done that, by the way, so you need to email me off list and 
straighten that out) based on the press release and not on the clearly 
stated offer on the Web site itself, I'll honor that and give you 
pre-release access to the chapters as they are released. That wasn't 
the intent, but if that's what you think you bought, I'm sure more 
interested in having you be happy than in haggling over such details.

It sure sounds to me like paying up front for the full set would allow 
me to get the draft versions as soon  as they are distributed. Or was 
my momma right when she said Never pay money for promises cause 
that's all you'll get. I paid this fee, more than the advertised 
official manual, because the official manual was not shipping. Now it 
is, and the advertised Vol 2 is not.

There is NO connection between the manuals from RunRev, which are just 
reference books that print out the contents of the online docs, and my 
books, which are in-depth, step-by-step, tutorial teaching treatments 
by topic. It's not likely anyone who ordered the manuals would see that 
decision as precluding or obviating the value of buying my books. Or 
vice versa for that matter.

All this seems confusing. Have I misread things, or was I mislead?

If you feel misled as to my books I want to fix that. And I will.
John

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~~
Dan Shafer, Revolutionary
Author of  Revolution: Software at the Speed of Thought
http://www.revolutionpros.com for more info
Available at Runtime Revolution Store (http://www.runrev.com/RevPress)
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books, manuals, whichever

2004-03-03 Thread John Tenny
I really don't mean to cause any problem, but I am feeling like the 
stories on Rev books are changing.  I was one of those who quickly sent 
money for the mid-level membership in Dan's pro-club. That membership, 
according to the press release dated Oct 23, 2003 included all three 
volumes, with vol 2 coming in Jan, 2004, and vol 3 in April 2004.

Now I find that instead of meeting the deadline that I paid for, I'll 
need to wait until the full 2nd volume is complete as only level 3 gets 
the chapter by chapter releases. I quote from the press release...The 
Member and Leader levels also include special features like advance 
access to new chapters  It sure sounds to me like paying up front for 
the full set would allow me to get the draft versions as soon  as they 
are distributed. Or was my momma right when she said Never pay money 
for promises cause that's all you'll get. I paid this fee, more than 
the advertised official manual, because the official manual was not 
shipping. Now it is, and the advertised Vol 2 is not.

All this seems confusing. Have I misread things, or was I mislead?

John

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