Hi Sharan,
no financial accounts just seemed to be the most promising solution by now. May
preferred solution would close invoices in status "Paid".
The return invoice with 2 payments:
1) 200 $ to the customer
2) 800 $ to customer credit
Right now, it looks like I have to "write off" the return invoice to keep the
amount on the billing account - yes it would be easier. Using financial
accounts I am currently playing around with two custom payment types "customer
refund to credit" and "customer payment via credit". The first adding the
amount to the financial account (Store credit account) the other one reducing
the amount. On the invoice I see two payments - one to the customer (customer
refund) and one to the financial account (customer refund to credit).
I have not used billing accounts for more as keeping track of payments,
invoices and orders by now. Can you think of a solution I don't see right now?
Thanks a lot for your valuable input!!!
Best regards,
Ingo
-Ursprüngliche Nachricht-
Von: Sharan Foga
Gesendet: Mittwoch, 21. März 2018 22:06
An: user@ofbiz.apache.org
Betreff: Re: Outgoing payment to financial account?
Hi Ingo
Is there a reason why you need to use a financial account for this? Or will a
billing account do? (Because at first glance it sounds like billing account
might be able to do this easier than a financial account.)
Thanks
Sharan
On 2018/03/21 15:25:26, Ingo Wolfmayr wrote:
> Hi,
>
> is it possible to have a "customer return invoice" with an outgoing payment
> to the financial account as a customer credit. I have the following case:
>
> - Invoice 1000â,¬
> - Incoming Payment 1000â,¬
>
> - Return Invoice 1000â,¬
> - Outgoing Payment 200 â,¬
> - 800 â,¬ should stay as credit as a new invoice for the customer has been
> created with 800â,¬ to be paid.
>
> The return invoice cannot be closed until the outgoing payment matches the
> invoice amount - same with the 2nd invoice.
>
> Thanks for any hint!
>
> Best regards,
> Ingo
>
>
>
