Price Rules and Customer Classifications
Hello, We have decided that some of our customers shouldn't be allowed to submit a sales order. We have approached this by creating a category called "No Sales" and when we want products to not be sold to a customer we add them to this category. We also add our customers to a party classification. This way we set up a price rule that sets the sale price for products under a category and for users under a specific classification to $0.00 limiting them from ordering that product. But when we do this it doesn't work. How can we fix this? Thanks Justine
Re: Price Rules and Customer Classifications
Hi Justine This is mostly from memory of situations I've seen, I seem to recall having issues with PartyClassifications in rules, as an experiment it might be worth checking using a different condition on the price rule instead of Party Classification (even just a PartyId) you could also try setting them to $0.50 instead and see if that works just to sanity check the rule logic because the price calculations might be preferring a different non-zero price. Jason On 07/12/2021 21:56, Justine Nowak wrote: Hello, We have decided that some of our customers shouldn't be allowed to submit a sales order. We have approached this by creating a category called "No Sales" and when we want products to not be sold to a customer we add them to this category. We also add our customers to a party classification. This way we set up a price rule that sets the sale price for products under a category and for users under a specific classification to $0.00 limiting them from ordering that product. But when we do this it doesn't work. How can we fix this? Thanks Justine
Re: Price Rules and Customer Classifications
Hello, We tried that and still, nothing works. We even tried a specific product SKU and it still didn't work. Is there any other way to limit a certain customer classification from ordering certain items? On Wed, Dec 8, 2021 at 8:49 AM Jason RJ wrote: > Hi Justine > > This is mostly from memory of situations I've seen, I seem to recall > having issues with PartyClassifications in rules, as an experiment it > might be worth checking using a different condition on the price rule > instead of Party Classification (even just a PartyId) you could also try > setting them to $0.50 instead and see if that works just to sanity check > the rule logic because the price calculations might be preferring a > different non-zero price. > > Jason > > On 07/12/2021 21:56, Justine Nowak wrote: > > Hello, > > > > We have decided that some of our customers shouldn't be allowed to > submit a > > sales order. We have approached this by creating a category called "No > > Sales" and when we want products to not be sold to a customer we add them > > to this category. We also add our customers to a party classification. > This > > way we set up a price rule that sets the sale price for products under a > > category and for users under a specific classification to $0.00 limiting > > them from ordering that product. > > > > But when we do this it doesn't work. How can we fix this? > > > > Thanks Justine > > >
