Re: Recording file not found

2023-05-04 Thread Maxim Solodovnik
ان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik
>   كتب:
>
>
> You can click this yellow triangle and you will see the detailed log
> with paths :)
>
> Usually the problem is caused by the fact KMS and OM are started using
> different users
> and DATA dir permissions are wrong ...
>
> On Mon, 17 Apr 2023 at 23:53, Online Use via user
>  wrote:
> >
> > Hello,
> >
> > I have successfully installed and started to use the OM system, and I
> tried to test screen sharing and recording, it didn't show any errors, but
> trying to play the recording I found a yellow triangle with error message
> recording file not found.
> >
> > It seems to me a file permission issue, but which path?
> >
> > Thanks.
>
>
>
>
> --
> Best regards,
>
> Maxim
>
>
>
> --
> Best regards,
> Maxim
>
>
>
> --
> Best regards,
> Maxim
>


-- 
Best regards,
Maxim


Re: Recording file not found

2023-04-30 Thread Online Use via user
 Thanks for telling me about that.
Can you please tell me specific steps to update to the latest build?
Alternatively, what was the latest stable and working version before 7.0.0?


بتاريخ الجمعة، 28 نيسان 2023 في 04:13:05 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 

On Wed, 26 Apr 2023 at 08:25, Online Use via user 
 wrote:

 I'm using OpenMeetings 7.0.0

Unfortunately OM 7 has bug with connectivity to TURN server :(
Could you please try latest build of 7.1.0 available here: 
https://ci-builds.apache.org/job/OpenMeetings/job/openmeetings/

 on Centos 7 and the KMS mentioned in the corresponding installation guide, I 
don't know which version is it:
sudo docker run -d --name kms -p : --mount 
type=bind,source=/opt/om_data,target=/opt/om_data kurento/kurento-media-server

This command line will run latest KMS availableTo ensure version you are using 
please modify your command as follows:
sudo docker run -d --name kms -p : --mount 
type=bind,source=/opt/om_data,target=/opt/om_data 
kurento/kurento-media-server:6.18.0

Please NOTE: `6.18.0` was used, OM 7.0.0 is incompatible with KMS 7.0.0; OM 
7.1.0 can work with both KMS 6.18.0 and 7.0.0/7.0.1 :) 
 

It's not a problem with data location, I have all data folders in place.
It's apparent to me that the problem is in the connection between OM and KMS. 
I'm using secure webservice. Maybe the pem certificate file is outdated? It's 
an old one from past installation on a previous server, can the date of the pem 
certificate file affect connection to the KMS webservice?


بتاريخ الاثنين، 24 نيسان 2023 في 11:08:51 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 Can you share version of OM and KMS you are using?
DATA_DIR is located inside OM by default (webapps/openmeetings/data)You have to 
pass DATA_DIR to run script if you would like to change it
for example at this [1] line :)

[1] 
https://github.com/apache/openmeetings/blob/master/openmeetings-server/src/main/assembly/scripts/openmeetings.service#L33
On Sat, 22 Apr 2023 at 08:23, Ali Alhaidary  wrote:

  
Then the first place to look at is the log file for errors.
 
Ali
 
 On 4/21/23 11:21 PM, Online Use via user wrote:
  
  No it's doesn't show any messages. In a previous installation I used to see 
the blue and red messages reporting success or failure of media server 
connection, but in this new installation it seems not able to reach the media 
server, although I'm sure KMS is installed and running. Even when I click the 
mic and camera icons it doesn't show any messages, just changes the icon. (by 
the way, there is a bug that the mic icon doesn't change on unless the camera 
is on, not sure if this is related to the icon image only or the mic function 
istelf, not able to test yet). 
  I tried to invite a user and I joined the meeting from another device, but 
couldn't hear any voice or see anything screen sharing either. 
  Any ideas what can be the problem? 
  
  
  بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary 
 كتب:  
  
 
Do you see the blue 'Media server connected' message when activating the mic or 
the camera before recording?
 
Ali
 
  On 4/21/23 8:25 AM, Online Use via user wrote:
  
 
  This is what I see when I click the yellow triangle: 
  
  
 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 كتب:  
  
  Excuse me, I found the om_data file created, with permisson 755, but 
nothing inside. 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:  
  
   Hello, 
  I checked and found that the /opt/om_data is not created in the first place
  
  It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder? 
  
  
  بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
  
You can click this yellow triangle and you will see the detailed log
 with paths :)
 
 Usually the problem is caused by the fact KMS and OM are started using
 different users
 and DATA dir permissions are wrong ...
 
 On Mon, 17 Apr 2023 at 23:53, Online Use via user
  wrote:
 >
 > Hello,
 >
 > I have successfully installed and started to use the OM system, and I tried 
 > to test screen sharing and recording, it didn't show any errors, but trying 
 > to play the recording I found a yellow triangle with error message recording 
 > file not found.
 >
 > It seems to me a file permission issue, but which path?
 >
 > Thanks. 
 
 
 
 -- 
 Best regards,
 Maxim 

 


-- 
Best regards,
Maxim  


-- 
Best regards,
Maxim  

Re: Recording file not found

2023-04-27 Thread Maxim Solodovnik
On Wed, 26 Apr 2023 at 08:25, Online Use via user <
user@openmeetings.apache.org> wrote:

> I'm using OpenMeetings 7.0.0
>

Unfortunately OM 7 has bug with connectivity to TURN server :(

Could you please try latest build of 7.1.0 available here:
https://ci-builds.apache.org/job/OpenMeetings/job/openmeetings/

on Centos 7 and the KMS mentioned in the corresponding installation guide,
> I don't know which version is it:
>
> sudo docker run -d --name kms -p : --mount type=bind,source=
> /opt/om_data,target=/opt/om_data kurento/kurento-media-server
>

This command line will run latest KMS available
To ensure version you are using please modify your command as follows:

sudo docker run -d --name kms -p : --mount type=bind,source=
/opt/om_data,target=/opt/om_data kurento/kurento-media-server:6.18.0

Please NOTE: `6.18.0` was used, OM 7.0.0 is incompatible with KMS 7.0.0; OM
7.1.0 can work with both KMS 6.18.0 and 7.0.0/7.0.1 :)


>
>
> It's not a problem with data location, I have all data folders in place.
>
> It's apparent to me that the problem is in the connection between OM and
> KMS. I'm using secure webservice. Maybe the pem certificate file is
> outdated? It's an old one from past installation on a previous server, can
> the date of the pem certificate file affect connection to the KMS
> webservice?
>
>
>
> بتاريخ الاثنين، 24 نيسان 2023 في 11:08:51 ص غرينتش+2، Maxim Solodovnik <
> solomax...@gmail.com> كتب:
>
>
> Can you share version of OM and KMS you are using?
>
> DATA_DIR is located inside OM by default (webapps/openmeetings/data)
> You have to pass DATA_DIR to run script if you would like to change it
>
> for example at this [1] line :)
>
>
> [1]
> https://github.com/apache/openmeetings/blob/master/openmeetings-server/src/main/assembly/scripts/openmeetings.service#L33
>
> On Sat, 22 Apr 2023 at 08:23, Ali Alhaidary 
> wrote:
>
> Then the first place to look at is the log file for errors.
>
> Ali
> On 4/21/23 11:21 PM, Online Use via user wrote:
>
> No it's doesn't show any messages. In a previous installation I used to
> see the blue and red messages reporting success or failure of media server
> connection, but in this new installation it seems not able to reach the
> media server, although I'm sure KMS is installed and running. Even when I
> click the mic and camera icons it doesn't show any messages, just changes
> the icon. (by the way, there is a bug that the mic icon doesn't change on
> unless the camera is on, not sure if this is related to the icon image only
> or the mic function istelf, not able to test yet).
>
> I tried to invite a user and I joined the meeting from another device, but
> couldn't hear any voice or see anything screen sharing either.
>
> Any ideas what can be the problem?
>
>
>
> بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary
>   كتب:
>
>
> Do you see the blue 'Media server connected' message when activating the
> mic or the camera before recording?
>
> Ali
> On 4/21/23 8:25 AM, Online Use via user wrote:
>
> This is what I see when I click the yellow triangle:
>
>
> [image: صورة مضمنة]
>
>
> بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use
>   كتب:
>
>
> Excuse me, I found the om_data file created, with permisson 755, but
> nothing inside.
>
>
> بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use
>   كتب:
>
>
> Hello,
>
> I checked and found that the /opt/om_data is not created in the first
> place
>
> It can be a permission issue, so I want to move this dir under the user
> directory. How can I do that after Kurento is already installed with this
> setting? I may remove it and install again, can you tell me how to do that?
> or simply to run the installation command again with the new path for the
> om_data folder?
>
>
>
> بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik
>   كتب:
>
>
> You can click this yellow triangle and you will see the detailed log
> with paths :)
>
> Usually the problem is caused by the fact KMS and OM are started using
> different users
> and DATA dir permissions are wrong ...
>
> On Mon, 17 Apr 2023 at 23:53, Online Use via user
>  wrote:
> >
> > Hello,
> >
> > I have successfully installed and started to use the OM system, and I
> tried to test screen sharing and recording, it didn't show any errors, but
> trying to play the recording I found a yellow triangle with error message
> recording file not found.
> >
> > It seems to me a file permission issue, but which path?
> >
> > Thanks.
>
>
>
>
> --
> Best regards,
> Maxim
>
>
>
> --
> Best regards,
> Maxim
>


-- 
Best regards,
Maxim


Re: Recording file not found

2023-04-25 Thread Online Use via user
 I'm using OpenMeetings 7.0.0 on Centos 7 and the KMS mentioned in the 
corresponding installation guide, I don't know which version is it:
sudo docker run -d --name kms -p : --mount 
type=bind,source=/opt/om_data,target=/opt/om_data kurento/kurento-media-server 

It's not a problem with data location, I have all data folders in place.
It's apparent to me that the problem is in the connection between OM and KMS. 
I'm using secure webservice. Maybe the pem certificate file is outdated? It's 
an old one from past installation on a previous server, can the date of the pem 
certificate file affect connection to the KMS webservice?


بتاريخ الاثنين، 24 نيسان 2023 في 11:08:51 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 Can you share version of OM and KMS you are using?
DATA_DIR is located inside OM by default (webapps/openmeetings/data)You have to 
pass DATA_DIR to run script if you would like to change it
for example at this [1] line :)

[1] 
https://github.com/apache/openmeetings/blob/master/openmeetings-server/src/main/assembly/scripts/openmeetings.service#L33
On Sat, 22 Apr 2023 at 08:23, Ali Alhaidary  wrote:

  
Then the first place to look at is the log file for errors.
 
Ali
 
 On 4/21/23 11:21 PM, Online Use via user wrote:
  
  No it's doesn't show any messages. In a previous installation I used to see 
the blue and red messages reporting success or failure of media server 
connection, but in this new installation it seems not able to reach the media 
server, although I'm sure KMS is installed and running. Even when I click the 
mic and camera icons it doesn't show any messages, just changes the icon. (by 
the way, there is a bug that the mic icon doesn't change on unless the camera 
is on, not sure if this is related to the icon image only or the mic function 
istelf, not able to test yet). 
  I tried to invite a user and I joined the meeting from another device, but 
couldn't hear any voice or see anything screen sharing either. 
  Any ideas what can be the problem? 
  
  
  بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary 
 كتب:  
  
 
Do you see the blue 'Media server connected' message when activating the mic or 
the camera before recording?
 
Ali
 
  On 4/21/23 8:25 AM, Online Use via user wrote:
  
 
  This is what I see when I click the yellow triangle: 
  
  
 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 كتب:  
  
  Excuse me, I found the om_data file created, with permisson 755, but 
nothing inside. 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:  
  
   Hello, 
  I checked and found that the /opt/om_data is not created in the first place
  
  It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder? 
  
  
  بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
  
You can click this yellow triangle and you will see the detailed log
 with paths :)
 
 Usually the problem is caused by the fact KMS and OM are started using
 different users
 and DATA dir permissions are wrong ...
 
 On Mon, 17 Apr 2023 at 23:53, Online Use via user
  wrote:
 >
 > Hello,
 >
 > I have successfully installed and started to use the OM system, and I tried 
 > to test screen sharing and recording, it didn't show any errors, but trying 
 > to play the recording I found a yellow triangle with error message recording 
 > file not found.
 >
 > It seems to me a file permission issue, but which path?
 >
 > Thanks. 
 
 
 
 -- 
 Best regards,
 Maxim 

 


-- 
Best regards,
Maxim  

Re: Recording file not found

2023-04-24 Thread Maxim Solodovnik
Can you share version of OM and KMS you are using?

DATA_DIR is located inside OM by default (webapps/openmeetings/data)
You have to pass DATA_DIR to run script if you would like to change it

for example at this [1] line :)


[1]
https://github.com/apache/openmeetings/blob/master/openmeetings-server/src/main/assembly/scripts/openmeetings.service#L33

On Sat, 22 Apr 2023 at 08:23, Ali Alhaidary 
wrote:

> Then the first place to look at is the log file for errors.
>
> Ali
> On 4/21/23 11:21 PM, Online Use via user wrote:
>
> No it's doesn't show any messages. In a previous installation I used to
> see the blue and red messages reporting success or failure of media server
> connection, but in this new installation it seems not able to reach the
> media server, although I'm sure KMS is installed and running. Even when I
> click the mic and camera icons it doesn't show any messages, just changes
> the icon. (by the way, there is a bug that the mic icon doesn't change on
> unless the camera is on, not sure if this is related to the icon image only
> or the mic function istelf, not able to test yet).
>
> I tried to invite a user and I joined the meeting from another device, but
> couldn't hear any voice or see anything screen sharing either.
>
> Any ideas what can be the problem?
>
>
>
> بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary
>   كتب:
>
>
> Do you see the blue 'Media server connected' message when activating the
> mic or the camera before recording?
>
> Ali
> On 4/21/23 8:25 AM, Online Use via user wrote:
>
> This is what I see when I click the yellow triangle:
>
>
> [image: صورة مضمنة]
>
>
> بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use
>   كتب:
>
>
> Excuse me, I found the om_data file created, with permisson 755, but
> nothing inside.
>
>
> بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use
>   كتب:
>
>
> Hello,
>
> I checked and found that the /opt/om_data is not created in the first
> place
>
> It can be a permission issue, so I want to move this dir under the user
> directory. How can I do that after Kurento is already installed with this
> setting? I may remove it and install again, can you tell me how to do that?
> or simply to run the installation command again with the new path for the
> om_data folder?
>
>
>
> بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik
>   كتب:
>
>
> You can click this yellow triangle and you will see the detailed log
> with paths :)
>
> Usually the problem is caused by the fact KMS and OM are started using
> different users
> and DATA dir permissions are wrong ...
>
> On Mon, 17 Apr 2023 at 23:53, Online Use via user
>  wrote:
> >
> > Hello,
> >
> > I have successfully installed and started to use the OM system, and I
> tried to test screen sharing and recording, it didn't show any errors, but
> trying to play the recording I found a yellow triangle with error message
> recording file not found.
> >
> > It seems to me a file permission issue, but which path?
> >
> > Thanks.
>
>
>
>
> --
> Best regards,
> Maxim
>
>

-- 
Best regards,
Maxim


Re: Recording file not found

2023-04-21 Thread Ali Alhaidary

Then the first place to look at is the log file for errors.

Ali

On 4/21/23 11:21 PM, Online Use via user wrote:
No it's doesn't show any messages. In a previous installation I used 
to see the blue and red messages reporting success or failure of media 
server connection, but in this new installation it seems not able to 
reach the media server, although I'm sure KMS is installed and 
running. Even when I click the mic and camera icons it doesn't show 
any messages, just changes the icon. (by the way, there is a bug that 
the mic icon doesn't change on unless the camera is on, not sure if 
this is related to the icon image only or the mic function istelf, not 
able to test yet).


I tried to invite a user and I joined the meeting from another device, 
but couldn't hear any voice or see anything screen sharing either.


Any ideas what can be the problem?



بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary 
 كتب:



Do you see the blue 'Media server connected' message when activating 
the mic or the camera before recording?


Ali

On 4/21/23 8:25 AM, Online Use via user wrote:
This is what I see when I click the yellow triangle:


صورة مضمنة


بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 <mailto:foronlineuseem...@yahoo.com> كتب:



Excuse me, I found the om_data file created, with permisson 755, but 
nothing inside.



بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 <mailto:foronlineuseem...@yahoo.com> كتب:



Hello,

I checked and found that the /opt/om_data is not created in the first 
place


It can be a permission issue, so I want to move this dir under the 
user directory. How can I do that after Kurento is already installed 
with this setting? I may remove it and install again, can you tell me 
how to do that? or simply to run the installation command again with 
the new path for the om_data folder?




بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim 
Solodovnik  <mailto:solomax...@gmail.com> كتب:



You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
mailto:user@openmeetings.apache.org>> 
wrote:

>
> Hello,
>
> I have successfully installed and started to use the OM system, and 
I tried to test screen sharing and recording, it didn't show any 
errors, but trying to play the recording I found a yellow triangle 
with error message recording file not found.

>
> It seems to me a file permission issue, but which path?
>
> Thanks.




--
Best regards,
Maxim


Re: Recording file not found

2023-04-21 Thread Online Use via user
 No it's doesn't show any messages. In a previous installation I used to see 
the blue and red messages reporting success or failure of media server 
connection, but in this new installation it seems not able to reach the media 
server, although I'm sure KMS is installed and running. Even when I click the 
mic and camera icons it doesn't show any messages, just changes the icon. (by 
the way, there is a bug that the mic icon doesn't change on unless the camera 
is on, not sure if this is related to the icon image only or the mic function 
istelf, not able to test yet).
I tried to invite a user and I joined the meeting from another device, but 
couldn't hear any voice or see anything screen sharing either.
Any ideas what can be the problem?


بتاريخ الجمعة، 21 نيسان 2023 في 01:28:29 م غرينتش+2، Ali Alhaidary 
 كتب:  
 
  
Do you see the blue 'Media server connected' message when activating the mic or 
the camera before recording?
 
Ali
 
 On 4/21/23 8:25 AM, Online Use via user wrote:
  
 
 This is what I see when I click the yellow triangle: 
  
  
 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 كتب:  
  
  Excuse me, I found the om_data file created, with permisson 755, but 
nothing inside. 
  
  بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:  
  
   Hello, 
  I checked and found that the /opt/om_data is not created in the first place
  
  It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder? 
  
  
  بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
  
You can click this yellow triangle and you will see the detailed log
 with paths :)
 
 Usually the problem is caused by the fact KMS and OM are started using
 different users
 and DATA dir permissions are wrong ...
 
 On Mon, 17 Apr 2023 at 23:53, Online Use via user
  wrote:
 >
 > Hello,
 >
 > I have successfully installed and started to use the OM system, and I tried 
 > to test screen sharing and recording, it didn't show any errors, but trying 
 > to play the recording I found a yellow triangle with error message recording 
 > file not found.
 >
 > It seems to me a file permission issue, but which path?
 >
 > Thanks. 
 
 
 
 -- 
 Best regards,
 Maxim 


Re: Recording file not found

2023-04-21 Thread Ali Alhaidary
Do you see the blue 'Media server connected' message when activating the 
mic or the camera before recording?


Ali

On 4/21/23 8:25 AM, Online Use via user wrote:

This is what I see when I click the yellow triangle:


صورة مضمنة


بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 كتب:



Excuse me, I found the om_data file created, with permisson 755, but 
nothing inside.



بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:



Hello,

I checked and found that the /opt/om_data is not created in the first 
place


It can be a permission issue, so I want to move this dir under the 
user directory. How can I do that after Kurento is already installed 
with this setting? I may remove it and install again, can you tell me 
how to do that? or simply to run the installation command again with 
the new path for the om_data folder?




بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim 
Solodovnik  كتب:



You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
 wrote:
>
> Hello,
>
> I have successfully installed and started to use the OM system, and 
I tried to test screen sharing and recording, it didn't show any 
errors, but trying to play the recording I found a yellow triangle 
with error message recording file not found.

>
> It seems to me a file permission issue, but which path?
>
> Thanks.




--
Best regards,
Maxim


Re: Recording file not found

2023-04-20 Thread Online Use via user
 This is what I see when I click the yellow triangle:




بتاريخ الخميس، 20 نيسان 2023 في 02:57:47 م غرينتش+2، Online Use 
 كتب:  
 
  Excuse me, I found the om_data file created, with permisson 755, but nothing 
inside.

بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:  
 
  Hello,
I checked and found that the /opt/om_data is not created in the first place

It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder?


بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
 wrote:
>
> Hello,
>
> I have successfully installed and started to use the OM system, and I tried 
> to test screen sharing and recording, it didn't show any errors, but trying 
> to play the recording I found a yellow triangle with error message recording 
> file not found.
>
> It seems to me a file permission issue, but which path?
>
> Thanks.



-- 
Best regards,
Maxim
  

Re: Recording file not found

2023-04-20 Thread Online Use via user
 Excuse me, I found the om_data file created, with permisson 755, but nothing 
inside.

بتاريخ الخميس، 20 نيسان 2023 في 02:56:13 م غرينتش+2، Online Use 
 كتب:  
 
  Hello,
I checked and found that the /opt/om_data is not created in the first place

It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder?


بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
 wrote:
>
> Hello,
>
> I have successfully installed and started to use the OM system, and I tried 
> to test screen sharing and recording, it didn't show any errors, but trying 
> to play the recording I found a yellow triangle with error message recording 
> file not found.
>
> It seems to me a file permission issue, but which path?
>
> Thanks.



-- 
Best regards,
Maxim


Re: Recording file not found

2023-04-20 Thread Online Use via user
 Hello,
I checked and found that the /opt/om_data is not created in the first place

It can be a permission issue, so I want to move this dir under the user 
directory. How can I do that after Kurento is already installed with this 
setting? I may remove it and install again, can you tell me how to do that? or 
simply to run the installation command again with the new path for the om_data 
folder?


بتاريخ الثلاثاء، 18 نيسان 2023 في 05:45:25 ص غرينتش+2، Maxim Solodovnik 
 كتب:  
 
 You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
 wrote:
>
> Hello,
>
> I have successfully installed and started to use the OM system, and I tried 
> to test screen sharing and recording, it didn't show any errors, but trying 
> to play the recording I found a yellow triangle with error message recording 
> file not found.
>
> It seems to me a file permission issue, but which path?
>
> Thanks.



-- 
Best regards,
Maxim
  

Re: Recording file not found

2023-04-17 Thread Maxim Solodovnik
You can click this yellow triangle and you will see the detailed log
with paths :)

Usually the problem is caused by the fact KMS and OM are started using
different users
and DATA dir permissions are wrong ...

On Mon, 17 Apr 2023 at 23:53, Online Use via user
 wrote:
>
> Hello,
>
> I have successfully installed and started to use the OM system, and I tried 
> to test screen sharing and recording, it didn't show any errors, but trying 
> to play the recording I found a yellow triangle with error message recording 
> file not found.
>
> It seems to me a file permission issue, but which path?
>
> Thanks.



-- 
Best regards,
Maxim


Re: Recording file not found

2023-04-17 Thread Ali Alhaidary

Can you check the log file for errors?

Ali

On 4/17/23 7:52 PM, Online Use via user wrote:

Hello,

I have successfully installed and started to use the OM system, and I 
tried to test screen sharing and recording, it didn't show any errors, 
but trying to play the recording I found a yellow triangle with error 
message recording file not found.


It seems to me a file permission issue, but which path?

Thanks.

Recording file not found

2023-04-17 Thread Online Use via user
Hello,
I have successfully installed and started to use the OM system, and I tried to 
test screen sharing and recording, it didn't show any errors, but trying to 
play the recording I found a yellow triangle with error message recording file 
not found.
It seems to me a file permission issue, but which path?
Thanks.