Re: Cloudstack 4.3.0 UI impossible login problem : browsers hang

2014-10-20 Thread Ian Duffy
Hi Jean-Francois,

What browser are you experiencing this issue with?

Can you try using firefox, it is the primary one the UI team use for
testing.

Thanks,
Ian

On 17 October 2014 08:51, Vincent Jean-François 
jean-francois.vinc...@worldline.com wrote:


 Hello,

 Configuration : Cloudstack 4.3.0. with two management servers (named 1 and
 2) behind a LVS with a configured charge of 100/1 for server1/server2
 (direct routing)

 Since two days, we have a login problem on server 1. The login pages load
 correctly. But after typing the correct password (local or LDAP one) the
 browser hangs.
 The first occurrence, two days ago. We restart the management server and
 the problem went away. Today, we cannot anymore use the server 1 and we
 have to user the server 2.
 Both servers are to our knowledge identical. And no change neither have
 been done on the infrastructure configuration.

 Is anybody here has experienced a such problem or have any clue ?

 The server ran for many weeks without any outage like this until now.

 apilog.log when we have recurring events :
 2014-10-17 09:05:44,446 INFO  [a.c.c.a.ApiServer]
 (http-6443-exec-442:ctx-8a23b456)  10.26.238.65 -- GET
 command=listCapabilitiesresponse=jsonsessionkey=null_=1413529544423 401
 unable to verify user credentials
 But we have also the same INFO message on the working server.

 Catalina.out :

 2014-10-17 09:42:22,888 DEBUG [c.c.a.ApiServlet]
 (http-6443-exec-467:ctx-86fe168f) ===START===  10.26.238.65 -- POST
 2014-10-17 09:42:22,891 DEBUG [c.c.u.AccountManagerImpl]
 (http-6443-exec-467:ctx-86fe168f) Attempting to log in user: jf in domain 1
 2014-10-17 09:42:22,892 DEBUG [c.c.s.a.SHA256SaltedUserAuthenticator]
 (http-6443-exec-467:ctx-86fe168f) Retrieving user: jf
 2014-10-17 09:42:22,900 DEBUG [c.c.u.AccountManagerImpl]
 (http-6443-exec-467:ctx-86fe168f) User: jf in domain 1 has successfully
 logged in

 But browser's stucked...


 Thank you


 Jean-Francois


 Ce message et les pièces jointes sont confidentiels et réservés à l'usage
 exclusif de ses destinataires. Il peut également être protégé par le secret
 professionnel. Si vous recevez ce message par erreur, merci d'en avertir
 immédiatement l'expéditeur et de le détruire. L'intégrité du message ne
 pouvant être assurée sur Internet, la responsabilité de Worldline ne pourra
 être recherchée quant au contenu de ce message. Bien que les meilleurs
 efforts soient faits pour maintenir cette transmission exempte de tout
 virus, l'expéditeur ne donne aucune garantie à cet égard et sa
 responsabilité ne saurait être recherchée pour tout dommage résultant d'un
 virus transmis.

 This e-mail and the documents attached are confidential and intended
 solely for the addressee; it may also be privileged. If you receive this
 e-mail in error, please notify the sender immediately and destroy it. As
 its integrity cannot be secured on the Internet, the Worldline liability
 cannot be triggered for the message content. Although the sender endeavours
 to maintain a computer virus-free network, the sender does not warrant that
 this transmission is virus-free and will not be liable for any damages
 resulting from any virus transmitted.



RE: Cloudstack 4.3.0 UI impossible login problem : browsers hang

2014-10-20 Thread Vincent Jean-François
The three failed. We had to install a third one.

Regards
JF

-Message d'origine-
De : Ian Duffy [mailto:i...@ianduffy.ie]
Envoyé : lundi 20 octobre 2014 10:17
À : users@cloudstack.apache.org
Objet : Re: Cloudstack 4.3.0 UI impossible login problem : browsers hang

Hi Jean-Francois,

What browser are you experiencing this issue with?

Can you try using firefox, it is the primary one the UI team use for testing.

Thanks,
Ian

On 17 October 2014 08:51, Vincent Jean-François  
jean-francois.vinc...@worldline.com wrote:


 Hello,

 Configuration : Cloudstack 4.3.0. with two management servers (named 1
 and
 2) behind a LVS with a configured charge of 100/1 for server1/server2
 (direct routing)

 Since two days, we have a login problem on server 1. The login pages
 load correctly. But after typing the correct password (local or LDAP
 one) the browser hangs.
 The first occurrence, two days ago. We restart the management server
 and the problem went away. Today, we cannot anymore use the server 1
 and we have to user the server 2.
 Both servers are to our knowledge identical. And no change neither
 have been done on the infrastructure configuration.

 Is anybody here has experienced a such problem or have any clue ?

 The server ran for many weeks without any outage like this until now.

 apilog.log when we have recurring events :
 2014-10-17 09:05:44,446 INFO  [a.c.c.a.ApiServer]
 (http-6443-exec-442:ctx-8a23b456)  10.26.238.65 -- GET
 command=listCapabilitiesresponse=jsonsessionkey=null_=1413529544423
 401 unable to verify user credentials But we have also the same INFO
 message on the working server.

 Catalina.out :

 2014-10-17 09:42:22,888 DEBUG [c.c.a.ApiServlet]
 (http-6443-exec-467:ctx-86fe168f) ===START===  10.26.238.65 -- POST
 2014-10-17 09:42:22,891 DEBUG [c.c.u.AccountManagerImpl]
 (http-6443-exec-467:ctx-86fe168f) Attempting to log in user: jf in
 domain 1
 2014-10-17 09:42:22,892 DEBUG [c.c.s.a.SHA256SaltedUserAuthenticator]
 (http-6443-exec-467:ctx-86fe168f) Retrieving user: jf
 2014-10-17 09:42:22,900 DEBUG [c.c.u.AccountManagerImpl]
 (http-6443-exec-467:ctx-86fe168f) User: jf in domain 1 has
 successfully logged in

 But browser's stucked...


 Thank you


 Jean-Francois


 Ce message et les pièces jointes sont confidentiels et réservés à
 l'usage exclusif de ses destinataires. Il peut également être protégé
 par le secret professionnel. Si vous recevez ce message par erreur,
 merci d'en avertir immédiatement l'expéditeur et de le détruire.
 L'intégrité du message ne pouvant être assurée sur Internet, la
 responsabilité de Worldline ne pourra être recherchée quant au contenu
 de ce message. Bien que les meilleurs efforts soient faits pour
 maintenir cette transmission exempte de tout virus, l'expéditeur ne
 donne aucune garantie à cet égard et sa responsabilité ne saurait être
 recherchée pour tout dommage résultant d'un virus transmis.

 This e-mail and the documents attached are confidential and intended
 solely for the addressee; it may also be privileged. If you receive
 this e-mail in error, please notify the sender immediately and destroy
 it. As its integrity cannot be secured on the Internet, the Worldline
 liability cannot be triggered for the message content. Although the
 sender endeavours to maintain a computer virus-free network, the
 sender does not warrant that this transmission is virus-free and will
 not be liable for any damages resulting from any virus transmitted.



Ce message et les pièces jointes sont confidentiels et réservés à l'usage 
exclusif de ses destinataires. Il peut également être protégé par le secret 
professionnel. Si vous recevez ce message par erreur, merci d'en avertir 
immédiatement l'expéditeur et de le détruire. L'intégrité du message ne pouvant 
être assurée sur Internet, la responsabilité de Worldline ne pourra être 
recherchée quant au contenu de ce message. Bien que les meilleurs efforts 
soient faits pour maintenir cette transmission exempte de tout virus, 
l'expéditeur ne donne aucune garantie à cet égard et sa responsabilité ne 
saurait être recherchée pour tout dommage résultant d'un virus transmis.

This e-mail and the documents attached are confidential and intended solely for 
the addressee; it may also be privileged. If you receive this e-mail in error, 
please notify the sender immediately and destroy it. As its integrity cannot be 
secured on the Internet, the Worldline liability cannot be triggered for the 
message content. Although the sender endeavours to maintain a computer 
virus-free network, the sender does not warrant that this transmission is 
virus-free and will not be liable for any damages resulting from any virus 
transmitted.


Cloudstack 4.3.0 UI impossible login problem : browsers hang

2014-10-17 Thread Vincent Jean-François

Hello,

Configuration : Cloudstack 4.3.0. with two management servers (named 1 and 2) 
behind a LVS with a configured charge of 100/1 for server1/server2 (direct 
routing)

Since two days, we have a login problem on server 1. The login pages load 
correctly. But after typing the correct password (local or LDAP one) the 
browser hangs.
The first occurrence, two days ago. We restart the management server and the 
problem went away. Today, we cannot anymore use the server 1 and we have to 
user the server 2.
Both servers are to our knowledge identical. And no change neither have been 
done on the infrastructure configuration.

Is anybody here has experienced a such problem or have any clue ?

The server ran for many weeks without any outage like this until now.

apilog.log when we have recurring events :
2014-10-17 09:05:44,446 INFO  [a.c.c.a.ApiServer] 
(http-6443-exec-442:ctx-8a23b456)  10.26.238.65 -- GET 
command=listCapabilitiesresponse=jsonsessionkey=null_=1413529544423 401 
unable to verify user credentials
But we have also the same INFO message on the working server.

Catalina.out :

2014-10-17 09:42:22,888 DEBUG [c.c.a.ApiServlet] 
(http-6443-exec-467:ctx-86fe168f) ===START===  10.26.238.65 -- POST
2014-10-17 09:42:22,891 DEBUG [c.c.u.AccountManagerImpl] 
(http-6443-exec-467:ctx-86fe168f) Attempting to log in user: jf in domain 1
2014-10-17 09:42:22,892 DEBUG [c.c.s.a.SHA256SaltedUserAuthenticator] 
(http-6443-exec-467:ctx-86fe168f) Retrieving user: jf
2014-10-17 09:42:22,900 DEBUG [c.c.u.AccountManagerImpl] 
(http-6443-exec-467:ctx-86fe168f) User: jf in domain 1 has successfully logged 
in

But browser's stucked...


Thank you


Jean-Francois


Ce message et les pièces jointes sont confidentiels et réservés à l'usage 
exclusif de ses destinataires. Il peut également être protégé par le secret 
professionnel. Si vous recevez ce message par erreur, merci d'en avertir 
immédiatement l'expéditeur et de le détruire. L'intégrité du message ne pouvant 
être assurée sur Internet, la responsabilité de Worldline ne pourra être 
recherchée quant au contenu de ce message. Bien que les meilleurs efforts 
soient faits pour maintenir cette transmission exempte de tout virus, 
l'expéditeur ne donne aucune garantie à cet égard et sa responsabilité ne 
saurait être recherchée pour tout dommage résultant d'un virus transmis.

This e-mail and the documents attached are confidential and intended solely for 
the addressee; it may also be privileged. If you receive this e-mail in error, 
please notify the sender immediately and destroy it. As its integrity cannot be 
secured on the Internet, the Worldline liability cannot be triggered for the 
message content. Although the sender endeavours to maintain a computer 
virus-free network, the sender does not warrant that this transmission is 
virus-free and will not be liable for any damages resulting from any virus 
transmitted.