[libreoffice-users] Installer stalls after C++ process
Hi ppl, My motherboard died on me this morning so I was forced to move on to Win 7 (shudders). Anyway, when I re-downloaded LO (x86), my install process got as far as unpacking, then moved onto the C++ process and then stopped. The window disappeared and nothing happened. Running the .exe or .msi got me an error message saying the setup process was running. After shutting that down in Task Manager, didn't get any further than before. Tried a reboot, no change either. Tried 3.4.3 - same problem. I'm flummoxed - any ideas? Cheers Mike (the gd localization team) http://www.foramnagaidhlig.net/stuth/geamannan/tetris/ -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
Hi :) Have you used md5sum or SHA to check the download? Are you sure you have administrator privileges on your machine when you try installing? Regards from Tom :) --- On Fri, 25/11/11, Michael Bauer f...@akerbeltz.org wrote: From: Michael Bauer f...@akerbeltz.org Subject: [libreoffice-users] Installer stalls after C++ process To: users@global.libreoffice.org Date: Friday, 25 November, 2011, 18:33 Hi ppl, My motherboard died on me this morning so I was forced to move on to Win 7 (shudders). Anyway, when I re-downloaded LO (x86), my install process got as far as unpacking, then moved onto the C++ process and then stopped. The window disappeared and nothing happened. Running the .exe or .msi got me an error message saying the setup process was running. After shutting that down in Task Manager, didn't get any further than before. Tried a reboot, no change either. Tried 3.4.3 - same problem. I'm flummoxed - any ideas? Cheers Mike (the gd localization team) http://www.foramnagaidhlig.net/stuth/geamannan/tetris/ -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
Hi Tom, On Windows, you got to be kidding! ;) Bitser says Checksums for: LibO_3.4.4_Win_x86_install_multi.exe MD5: c58ad36704e27d6b603d12aa9cebb910 SHA-1: 0898a91d560904454a07cf5e089ed65c828bfe08 SHA-256: f60dd94c317e86dc7df12a5d1ad724a35dcae2d76c6b7e29196c19b46033b53f And yes, I'm admin, been installing software all afternoon. Salude Michael 25/11/2011 18:37, sgrìobh Tom Davies: Hi:) Have you used md5sum or SHA to check the download? Are you sure you have administrator privileges on your machine when you try installing? Regards from Tom:) -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
On 11/25/2011 01:33 PM, Michael Bauer wrote: Hi ppl, My motherboard died on me this morning so I was forced to move on to Win 7 (shudders). Anyway, when I re-downloaded LO (x86), my install process got as far as unpacking, then moved onto the C++ process and then stopped. The window disappeared and nothing happened. Running the .exe or .msi got me an error message saying the setup process was running. After shutting that down in Task Manager, didn't get any further than before. Tried a reboot, no change either. Tried 3.4.3 - same problem. I'm flummoxed - any ideas? Cheers Mike (the gd localization team) http://www.foramnagaidhlig.net/stuth/geamannan/tetris/ Is there an older LO or OOo edition on the machine previously? I have seen some reports the Windows uninstaller may leave behind debris that confuses the installer. I would suggest trying to run CCleaner to clean up the registry and then try again. -- Jay Lozier jsloz...@gmail.com -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
RE: [libreoffice-users] Installer stalls after C++ process
Michael, Actually, Tom's suggestion would be my first as well. Can't tell you how many times folks have sworn they have a valid download of an install package--only to find they don't when they actually check it. You're HASH values are correct. Next step would be as Jay suggested to run a conservative registry cleaner and continuity checker, like CCleaner, or a more aggressive removal tool like Revo-Uninstaller. I know it is a new load for you, but you've had a couple of attempts now. I had a similar experiences on upgrade to 3.4.2 following uninstall 3.4.1 without clean-up between. Stuart From: Michael Bauer [mailto:f...@akerbeltz.org] Sent: Fri 11/25/2011 1:23 PM To: users@global.libreoffice.org Subject: Re: [libreoffice-users] Installer stalls after C++ process Hi Tom, On Windows, you got to be kidding! ;) Bitser says Checksums for: LibO_3.4.4_Win_x86_install_multi.exe MD5: c58ad36704e27d6b603d12aa9cebb910 SHA-1: 0898a91d560904454a07cf5e089ed65c828bfe08 SHA-256: f60dd94c317e86dc7df12a5d1ad724a35dcae2d76c6b7e29196c19b46033b53f And yes, I'm admin, been installing software all afternoon. Salude Michael 25/11/2011 18:37, sgrìobh Tom Davies: Hi:) Have you used md5sum or SHA to check the download? Are you sure you have administrator privileges on your machine when you try installing? Regards from Tom:) -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
Hi again Is there an older LO or OOo edition on the machine previously? I have seen some reports the Windows uninstaller may leave behind debris that confuses the installer. Hardly, since I only bought the system at lunchtime ;) 25/11/2011 20:50, sgrìobh V Stuart Foote: Next step would be as Jay suggested to run a conservative registry cleaner and continuity checker, like CCleaner, or a more aggressive removal tool like Revo-Uninstaller. I know it is a new load for you, but you've had a couple of attempts now. I had a similar experiences on upgrade to 3.4.2 following uninstall 3.4.1 without clean-up between. Done, there was nothing that looked LO related but I told CC to clean up anyway, problem persists. o.O Michael -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
Mike, What antivirus environment? If your realtime antivirus detects a false positive in the unpacking / running of the installation, this is the behavior I have seen. Disable the antivirus / unload the realtime scanner. And a million other impediments built in by M$ into Windows7. -- David S. Crampton On Fri, 25 Nov 2011 10:33:48 -0800, Michael Bauer f...@akerbeltz.org wrote: Hi ppl, My motherboard died on me this morning so I was forced to move on to Win 7 (shudders). Anyway, when I re-downloaded LO (x86), my install process got as far as unpacking, then moved onto the C++ process and then stopped. The window disappeared and nothing happened. Running the .exe or .msi got me an error message saying the setup process was running. After shutting that down in Task Manager, didn't get any further than before. Tried a reboot, no change either. Tried 3.4.3 - same problem. I'm flummoxed - any ideas? Cheers Mike (the gd localization team) http://www.foramnagaidhlig.net/stuth/geamannan/tetris/ -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
RE: [libreoffice-users] Installer stalls after C++ process
Michael, See if this helps... UAC under Windows 7 can bite you at strange times. So one of the first things I do on a new Windows 7 install is to activate the true Administrator account: launch a command window Run as Administrator and enter net user Administrator /Active:yes (note capital A's and single space before slash) then run lusrmgr.msc and set a password for the now active Administrator account. Log off and onto the Administrator account and try your installation there, move you day-to-day account out of the Administrators group keeping just the Administrator for installs and sysadmin. Stuart From: Michael Bauer [mailto:f...@akerbeltz.org] Sent: Fri 11/25/2011 3:29 PM To: users@global.libreoffice.org Subject: Re: [libreoffice-users] Installer stalls after C++ process Hi again Is there an older LO or OOo edition on the machine previously? I have seen some reports the Windows uninstaller may leave behind debris that confuses the installer. Hardly, since I only bought the system at lunchtime ;) 25/11/2011 20:50, sgrìobh V Stuart Foote: Next step would be as Jay suggested to run a conservative registry cleaner and continuity checker, like CCleaner, or a more aggressive removal tool like Revo-Uninstaller. I know it is a new load for you, but you've had a couple of attempts now. I had a similar experiences on upgrade to 3.4.2 following uninstall 3.4.1 without clean-up between. Done, there was nothing that looked LO related but I told CC to clean up anyway, problem persists. o.O Michael -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] Installer stalls after C++ process
25/11/2011 22:23, sgrìobh Tom Davies: Hi :) I keep thinking that it's 'got to be' something to do with the permissions in Win7. But it's weird that you are not having the same problem with other programs, just with LO. Have you installed other OpenSource programs such as Firefox and Gimp. Firefox, Thunderbird, VLC, Filezilla... you name it. What antivirus environment? If your realtime antivirus detects a false positive in the unpacking / running of the installation, this is the behavior I have seen. Disable the antivirus / unload the realtime scanner. Ah, that worked, I temporarily disabled Panda Internet Security and that solved the problem. Dunno if it's of interest but OO wouldn't install either. That was very good advice thank you all very much, feel much better now :) And a million other impediments built in by M$ into Windows7. Oh yes, 2 Win 7 machines, one XP, d' ya think any but the server pc can see the shared printers? Harrr But then neither Linux nor MacOS are all they're cracked up to be... they all have aspects which drive their respective users insane! And before you ask, I *detest* the way Linux forces the UI language of an application to the language you set in your locale settings. The most dimwitted bit of Linux I've seen to date, as if people never mix languages on their hardware :) Thanks again for all your help! Mike -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
