[libreoffice-users] Unsubscription issues?

2011-06-01 Thread Florian Effenberger

Hello,

one more note to unsubscribing, as this seems to occur often:

The address you use for unsubscribing has to be the *SAME* as the one 
you used for subscribing. If you subscribe with y...@yourcompany.com and 
unsubscribe with y...@yourprivateaccount.org, it can *NOT* work, as our 
mailing list system for sure cannot know who you are.


So, if you try unsubscribing and it doesn't work, please double-check 
it's the right address. You can also have a look at the message headers 
to find out which account the mail was delivered to.


If in doubt: Do not rant on the list, but rather write to the humans who 
can help you, i.e. our team of admins, at


postmas...@documentfoundation.org

We usually reply within a few hours. And again, please do *NOT* open 
tickets on spam reporting sites. It is *NOT* our fault if you use the 
wrong address. We can help you, but you need to let us know.


Thanks,
Florian

--
Florian Effenberger flo...@documentfoundation.org
Steering Committee and Founding Member of The Document Foundation
Tel: +49 8341 99660880 | Mobile: +49 151 14424108
Skype: floeff | Twitter/Identi.ca: @floeff

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Re: [libreoffice-users] Unsubscription issues?

2011-06-01 Thread Tanstaafl
On 2011-06-01 12:06 PM, Florian Effenberger wrote:
 The address you use for unsubscribing has to be the *SAME* as the one
 you used for subscribing. If you subscribe with y...@yourcompany.com and
 unsubscribe with y...@yourprivateaccount.org, it can *NOT* work, as our
 mailing list system for sure cannot know who you are.

Creating a web page where the user can manage their list subscription(s)
should be made a priority, for obvious reasons.

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