RE: [libreoffice-users] password problem
Bob, the META-INF/manifest.xml file should be a text file. Why do you think it is a binary file? It should be in a META-INF folder where you extracted Experience.zip. The manifest.rdf file is encrypted (so it looks like binary). That is not the one that matters. In fact, one of the first things we need to do is remove it from the document and from the manifest. There are other parts of the document that are unnecessary and that we can remove as well. With any luck, it will be one of those that is corrupted. NEXT STEPS: Take a look at META-INF/manifest.xml. We can attempt to repair the manifest.xml file without seeing the rest of Experience.odt. We can send modifications back to you and you will need to try using them to replace the META-INF/manifest.xml, re-zip the document, and see if it then opens with your password. It may take several tries, and we can still fail. This should prevent any of the personal, confidential information from leaving your custody. If you are able to open META-INF/manifest.xml, you should see that there is no personally-identifiable information in it. Because manifest.xml might be damaged, you might need to put it in a Zip file all by itself before sending it to anyone. That is more likely to pass through e-mail without further damage. Then it can be examined, any corrections attempted, and returned to you with instructions about how to include it into an extraction and put the extraction back together as a document to try opening with your password. - Dennis -Original Message- From: Bob Stia [mailto:r...@pasco.org] Sent: Saturday, August 06, 2011 20:11 To: users@global.libreoffice.org Subject: Re: [libreoffice-users] password problem On Saturday 06 August 2011 18:36:54 Dennis E. Hamilton wrote: Bob, No worries about running the test. It looks like the file extracted without any problem. Most Zip utilities have an option to test a package rather than extract it. The test report would indicate whether or not one of the files had some sort of discrepancy. You can try it, but it looks like it should pass. OK, I did. No errors The difficulty for you is that all of those files are still encrypted. OK understood It appears that it is not the Zip that is corrupted, so you have to consider that there was an encryption failure. Now we need someone who can use the manifest.xml and those individual files and see which ones can be decrypted with the known password. OK, I guess that means special knowledge by someone. I tried opening manifest ans see it is a binary. It needs something called knewstickerstub which I don;t have an aren't able to install. Might be able to find it somehow but don't really know if I need it. Depending on which file is damaged, you might be able to try operating without it. Hmmm How would I do that? I don't have any tools that will do this, although there are some ways we might be able to manipulate the manifest to trick LibreOffice into doing it for us. I don't know how to talk you through this. So it depends on having the document to manipulate and either knowing the password or sending modifications back to you to see if you can get one of the modifications to open far enough to be useful. So I suppose it comes down to how willing you are to let the document out of your hands, even in its encrypted form. - Dennis. I am sure you are a most trustworty person, but this document cntains very personal information which could even be dangerous to me. That is why it is encrypted. I was/am a fairly high ranking officer in a federal law enforcement agency. I would have to give that some very serious thought. Bob S -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] password problem
On Friday 05 August 2011 00:37:47 Dennis E. Hamilton wrote: ..lots of snipping so we can focus.. Dennis. so, following your advice: One thing you can do with the file that fails is try to open it with a Zip utility and run a test on it. If the Zip tests all right, it means the corruption occurred during encryption, not later, during writing. If the Zip indicates any part of the document is corrupted, you might see if a Zip repair utility can help. OK, I opened the file as a zip. Here is what I got: Archive: Experience.zip extracting: mimetype extracting: content.xml extracting: layout-cache extracting: manifest.rdf extracting: styles.xml extracting: meta.xml extracting: Configurations2/accelerator/current.xml creating: Configurations2/progressbar/ creating: Configurations2/floater/ creating: Configurations2/popupmenu/ creating: Configurations2/toolpanel/ creating: Configurations2/menubar/ creating: Configurations2/toolbar/ creating: Configurations2/images/Bitmaps/ creating: Configurations2/statusbar/ extracting: settings.xml inflating: META-INF/manifest.xml I don't quite understand what you mean by running a test on it. All, or most of those files have now appeared in the directory where I unzipped the file. Are they useful for any recovery? We hsave determinedwhat ?? The corruption could be in the key information rather than in the file (which would be very bad, since there is almost no way to recover if that is the case). If the corruption is in the file, the form of encryption used tends to limit mistakes (that is, things tend to go right again after a while). Because the decrypted file is a compressed stream inside of a Zip, decompression can also go off the rails. But it may be possible to recover whatever there is. Do you think this is what happened to me? But at this point, password recovery won't help because your password is not the problem. It takes some serious forensic tools to now attempt a recovery, and I don't know who might have those that work with the encryptions that are used for ODF documents. You're saying this is NOT my problem since I was able to unzip it? You may also be able to find a backup of the unencrypted file on your system. You should look for that. Also, if you can reconstruct from an earlier version of the file, that would be good. JeepNut was able to find a backup to recover a seriously-corrupted file (crash during save) in a post last Friday. Look in Tools | Options | LibreOffice | Paths and see where the Backups are in the list of Paths used by LibreOffice. You might also be able to find something in Temporary files (that's a stretch). Nope, I checked that out and there was nothing. I also did a lot of googling and followed some URLs suggested on this thread. Saw something about using a hex-editor but didn't understand it, and it didn't seem as though the circumstances were the same. Hope you or someone else can guide me a little further along this path. Bob S -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
RE: [libreoffice-users] password problem
Bob, No worries about running the test. It looks like the file extracted without any problem. Most Zip utilities have an option to test a package rather than extract it. The test report would indicate whether or not one of the files had some sort of discrepancy. You can try it, but it looks like it should pass. The difficulty for you is that all of those files are still encrypted. It appears that it is not the Zip that is corrupted, so you have to consider that there was an encryption failure. Now we need someone who can use the manifest.xml and those individual files and see which ones can be decrypted with the known password. Depending on which file is damaged, you might be able to try operating without it. I don't have any tools that will do this, although there are some ways we might be able to manipulate the manifest to trick LibreOffice into doing it for us. I don't know how to talk you through this. So it depends on having the document to manipulate and either knowing the password or sending modifications back to you to see if you can get one of the modifications to open far enough to be useful. So I suppose it comes down to how willing you are to let the document out of your hands, even in its encrypted form. - Dennis -Original Message- From: Bob Stia [mailto:r...@pasco.org] Sent: Saturday, August 06, 2011 14:40 To: users@global.libreoffice.org Subject: Re: [libreoffice-users] password problem On Friday 05 August 2011 00:37:47 Dennis E. Hamilton wrote: ..lots of snipping so we can focus.. Dennis. so, following your advice: One thing you can do with the file that fails is try to open it with a Zip utility and run a test on it. If the Zip tests all right, it means the corruption occurred during encryption, not later, during writing. If the Zip indicates any part of the document is corrupted, you might see if a Zip repair utility can help. OK, I opened the file as a zip. Here is what I got: Archive: Experience.zip extracting: mimetype extracting: content.xml extracting: layout-cache extracting: manifest.rdf extracting: styles.xml extracting: meta.xml extracting: Configurations2/accelerator/current.xml creating: Configurations2/progressbar/ creating: Configurations2/floater/ creating: Configurations2/popupmenu/ creating: Configurations2/toolpanel/ creating: Configurations2/menubar/ creating: Configurations2/toolbar/ creating: Configurations2/images/Bitmaps/ creating: Configurations2/statusbar/ extracting: settings.xml inflating: META-INF/manifest.xml I don't quite understand what you mean by running a test on it. All, or most of those files have now appeared in the directory where I unzipped the file. Are they useful for any recovery? We hsave determinedwhat ?? The corruption could be in the key information rather than in the file (which would be very bad, since there is almost no way to recover if that is the case). If the corruption is in the file, the form of encryption used tends to limit mistakes (that is, things tend to go right again after a while). Because the decrypted file is a compressed stream inside of a Zip, decompression can also go off the rails. But it may be possible to recover whatever there is. Do you think this is what happened to me? But at this point, password recovery won't help because your password is not the problem. It takes some serious forensic tools to now attempt a recovery, and I don't know who might have those that work with the encryptions that are used for ODF documents. You're saying this is NOT my problem since I was able to unzip it? You may also be able to find a backup of the unencrypted file on your system. You should look for that. Also, if you can reconstruct from an earlier version of the file, that would be good. JeepNut was able to find a backup to recover a seriously-corrupted file (crash during save) in a post last Friday. Look in Tools | Options | LibreOffice | Paths and see where the Backups are in the list of Paths used by LibreOffice. You might also be able to find something in Temporary files (that's a stretch). Nope, I checked that out and there was nothing. I also did a lot of googling and followed some URLs suggested on this thread. Saw something about using a hex-editor but didn't understand it, and it didn't seem as though the circumstances were the same. Hope you or someone else can guide me a little further along this path. Bob S -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http
Re: [libreoffice-users] password problem
On Saturday 06 August 2011 18:36:54 Dennis E. Hamilton wrote: Bob, No worries about running the test. It looks like the file extracted without any problem. Most Zip utilities have an option to test a package rather than extract it. The test report would indicate whether or not one of the files had some sort of discrepancy. You can try it, but it looks like it should pass. OK, I did. No errors The difficulty for you is that all of those files are still encrypted. OK understood It appears that it is not the Zip that is corrupted, so you have to consider that there was an encryption failure. Now we need someone who can use the manifest.xml and those individual files and see which ones can be decrypted with the known password. OK, I guess that means special knowledge by someone. I tried opening manifest ans see it is a binary. It needs something called knewstickerstub which I don;t have an aren't able to install. Might be able to find it somehow but don't really know if I need it. Depending on which file is damaged, you might be able to try operating without it. Hmmm How would I do that? I don't have any tools that will do this, although there are some ways we might be able to manipulate the manifest to trick LibreOffice into doing it for us. I don't know how to talk you through this. So it depends on having the document to manipulate and either knowing the password or sending modifications back to you to see if you can get one of the modifications to open far enough to be useful. So I suppose it comes down to how willing you are to let the document out of your hands, even in its encrypted form. - Dennis. I am sure you are a most trustworty person, but this document cntains very personal information which could even be dangerous to me. That is why it is encrypted. I was/am a fairly high ranking officer in a federal law enforcement agency. I would have to give that some very serious thought. Bob S -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] password problem
On Thursday 04 August 2011 23:54:24 Bill Gradwohl wrote: On 08/04/2011 08:44 PM, Bob Stia wrote: I have a document that I have had for years. Time to time I must open it, edit it and close it again. It is Libreoffice password protected. A few days ago I opened the fdocument and then after editing closed it agaim. The other night I tried to open it again and the password failed. Bob Thanks for the repies, to the three of you. I will answer Bill first. The other two suggestions will require some work but I will try them and report back. Look at what happens carefully. Even experiment on another test doc to see a slight difference that may be significant. I've experienced password failures on password protected documents part way through the loading process after it successfully took my password and then manufactured a bogus password failure message a certain distance into the loading process. The password failure messages are different depending on if you really keyed in a wrong password or it pops up a bogus message. Create a test document, password protect it and then ATTEMPT to open it with a bad password. Is that the password message your real doc is getting or is it another one? The other one is a bogus message after the file's been corrupted. OK, as you suggested I created a test document and followed your advice. The failure messages on both my doc and the terst doc were exactly the same and failed immediately. No loading. I used bogey passwords several times on the test doc and then used the correct one. It opened prroperly so there was no corruption from trying that. Thanks for trying to help. It is appreciated. Bob S I noticed this on a large spreadsheet that takes quite a while to load. It would take my password, start to load, and then fail some seconds later on some internal error and puts up a bogus message. -- Bill Gradwohl Roatan, Honduras 504 9 899 2652 -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
[libreoffice-users] password problem
Hello, I;ve just joined this list in hopes of solving my password problem on one dpcument. First of all I am running openSUSE 11.3, KDE3.5, and LibreOffice 3.3.1 This is going to be a problem for an expert in LibreOffice. I have a document that I have had for years. Time to time I must open it, edit it and close it again. It is Libreoffice password protected. A few days ago I opened the fdocument and then after editing closed it agaim. The other night I tried to open it again and the password failed. Yes, I entered it correctly, several times. The same password works on other documents. Somehow the password changed or was corrupted for this particular document. Is there a config file somewhere that I can edit and fix the problem? Bob S -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] password problem
On 05/08/11 12:44, Bob Stia wrote: Hello, I;ve just joined this list in hopes of solving my password problem on one dpcument. First of all I am running openSUSE 11.3, KDE3.5, and LibreOffice 3.3.1 This is going to be a problem for an expert in LibreOffice. I have a document that I have had for years. Time to time I must open it, edit it and close it again. It is Libreoffice password protected. A few days ago I opened the fdocument and then after editing closed it agaim. The other night I tried to open it again and the password failed. Yes, I entered it correctly, several times. The same password works on other documents. Somehow the password changed or was corrupted for this particular document. Is there a config file somewhere that I can edit and fix the problem? Bob S Bob, My understanding is the ODT files with passwords are encrypted. You need to employ hacker-like software to 'guess' or crack your password. A quick search of Google shows a range of options like this one... http://www.intelore.com/openoffice-password-article.php That said, if you have typed that password many times it is more likely that the file has become corrupted. Look on the Internet for tools to recover corrupted ODT files. Maybe you could try and install the latest version of LO to see if that allows you to open the file - there are posts on the web that explain how the exact same issue seen in OO was solved by upgrading the package to the latest version. On trying to open the file the latest version of OO recognised that the file was corrupt and fixed it. -- Cheers Simon Simon Cropper Website Administrator http://www.fossworkflowguides.com The fossWorkflow Guides (c) Simon Cropper CC-BY-SA 3.0 Australia http://creativecommons.org/licenses/by-sa/3.0/au/deed.en -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
Re: [libreoffice-users] password problem
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 08/04/2011 08:44 PM, Bob Stia wrote: I have a document that I have had for years. Time to time I must open it, edit it and close it again. It is Libreoffice password protected. A few days ago I opened the fdocument and then after editing closed it agaim. The other night I tried to open it again and the password failed. Bob Look at what happens carefully. Even experiment on another test doc to see a slight difference that may be significant. I've experienced password failures on password protected documents part way through the loading process after it successfully took my password and then manufactured a bogus password failure message a certain distance into the loading process. The password failure messages are different depending on if you really keyed in a wrong password or it pops up a bogus message. Create a test document, password protect it and then ATTEMPT to open it with a bad password. Is that the password message your real doc is getting or is it another one? The other one is a bogus message after the file's been corrupted. I noticed this on a large spreadsheet that takes quite a while to load. It would take my password, start to load, and then fail some seconds later on some internal error and puts up a bogus message. - -- Bill Gradwohl Roatan, Honduras 504 9 899 2652 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.11 (GNU/Linux) Comment: Using GnuPG with Fedora - http://enigmail.mozdev.org/ iEYEARECAAYFAk47aXAACgkQ7Orvev+eC8o8WwCdErYUa/D+UaQMXVCz6fhBx23d gkkAnAwrgPvGI5DvA4LzHSh6S7XlXCCC =L4Ox -END PGP SIGNATURE- -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
RE: [libreoffice-users] password problem
If the password is entered wrong, usually the first file that is decrypted with that password will fail a checksum check and there will be a pretty-immediate failure. If one of the files is corrupted, its decryption will fail the checksum check after some amount of decryption of other parts of the document have happened. It might still treat it as a password error, even though the password has been working until the particular part of the ODF document fails. If the software offers to attempt to recover, you should try it. (I suspect it is not designed to do that in this case.) One thing you can do with the file that fails is try to open it with a Zip utility and run a test on it. If the Zip tests all right, it means the corruption occurred during encryption, not later, during writing. If the Zip indicates any part of the document is corrupted, you might see if a Zip repair utility can help. The corruption could be in the key information rather than in the file (which would be very bad, since there is almost no way to recover if that is the case). If the corruption is in the file, the form of encryption used tends to limit mistakes (that is, things tend to go right again after a while). Because the decrypted file is a compressed stream inside of a Zip, decompression can also go off the rails. But it may be possible to recover whatever there is. But at this point, password recovery won't help because your password is not the problem. It takes some serious forensic tools to now attempt a recovery, and I don't know who might have those that work with the encryptions that are used for ODF documents. You may also be able to find a backup of the unencrypted file on your system. You should look for that. Also, if you can reconstruct from an earlier version of the file, that would be good. JeepNut was able to find a backup to recover a seriously-corrupted file (crash during save) in a post last Friday. Look in Tools | Options | LibreOffice | Paths and see where the Backups are in the list of Paths used by LibreOffice. You might also be able to find something in Temporary files (that's a stretch). - Dennis -Original Message- From: Bill Gradwohl [mailto:b...@ycc.com] Sent: Thursday, August 04, 2011 20:54 To: users@global.libreoffice.org Subject: Re: [libreoffice-users] password problem -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 On 08/04/2011 08:44 PM, Bob Stia wrote: I have a document that I have had for years. Time to time I must open it, edit it and close it again. It is Libreoffice password protected. A few days ago I opened the fdocument and then after editing closed it agaim. The other night I tried to open it again and the password failed. Bob Look at what happens carefully. Even experiment on another test doc to see a slight difference that may be significant. I've experienced password failures on password protected documents part way through the loading process after it successfully took my password and then manufactured a bogus password failure message a certain distance into the loading process. The password failure messages are different depending on if you really keyed in a wrong password or it pops up a bogus message. Create a test document, password protect it and then ATTEMPT to open it with a bad password. Is that the password message your real doc is getting or is it another one? The other one is a bogus message after the file's been corrupted. I noticed this on a large spreadsheet that takes quite a while to load. It would take my password, start to load, and then fail some seconds later on some internal error and puts up a bogus message. - -- Bill Gradwohl Roatan, Honduras 504 9 899 2652 -BEGIN PGP SIGNATURE- Version: GnuPG v1.4.11 (GNU/Linux) Comment: Using GnuPG with Fedora - http://enigmail.mozdev.org/ iEYEARECAAYFAk47aXAACgkQ7Orvev+eC8o8WwCdErYUa/D+UaQMXVCz6fhBx23d gkkAnAwrgPvGI5DvA4LzHSh6S7XlXCCC =L4Ox -END PGP SIGNATURE- -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted -- For unsubscribe instructions e-mail to: users+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted
