[libreoffice-users] program will NOT install RE http://www.libreoffice.org/download35/

2012-02-20 Thread Darlene Sartore
Have tried all morning to install LibreOffice... downloads to Desktop ...
installs gets passed few steps, then gives popup saying to shut down
LibreOffice 3.5...  Nothing is open.. when click OK , installation stops
...  restarted computer... still same...  Downloaded again... still same...
restarted computer... Had Tech access my computer and he got same event...
He had me do the download for portable, that didn't seem to like being on
Desktop... and do NOT have a thumb drive to test it on.. HELP..

Darlene Sartore
land line ... 812-779-3616
cell 812-664-4719

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Re: [libreoffice-users] program will NOT install RE http://www.libreoffice.org/download35/

2012-02-20 Thread Jay Lozier
Darlene

Windows? Is an older version of LO or OOo installed?

On 02/20/2012 12:33 PM, Darlene Sartore wrote:
 Have tried all morning to install LibreOffice... downloads to Desktop ...
 installs gets passed few steps, then gives popup saying to shut down
 LibreOffice 3.5...  Nothing is open.. when click OK , installation stops
 ...  restarted computer... still same...  Downloaded again... still same...
 restarted computer... Had Tech access my computer and he got same event...
 He had me do the download for portable, that didn't seem to like being on
 Desktop... and do NOT have a thumb drive to test it on.. HELP..

 Darlene Sartore
 land line ... 812-779-3616
 cell 812-664-4719



-- 
Jay Lozier
jsloz...@gmail.com


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Re: [libreoffice-users] program will NOT install RE http://www.libreoffice.org/download35/

2012-02-20 Thread Ing. Jiří Hladůvka

Dne 20.2.2012 18:33, Darlene Sartore napsal(a):

Have tried all morning to install LibreOffice... downloads to Desktop ...
installs gets passed few steps, then gives popup saying to shut down
LibreOffice 3.5...  Nothing is open.. when click OK , installation stops
...  restarted computer... still same...  Downloaded again... still same...
restarted computer... Had Tech access my computer and he got same event...
He had me do the download for portable, that didn't seem to like being on
Desktop... and do NOT have a thumb drive to test it on.. HELP..

Darlene Sartore
land line ... 812-779-3616
cell 812-664-4719


if running Windows :
- right click on the taskbar  Task manager  processes
- check if any process related to LibO is running (like soffice.exe, 
soffice.bin) and stop them

- try the installation again

If you have installed the portable version and want to have it on your 
desktop

just copy the whole folder somewhere to the harddisk C: or D:
Then adjust the association of odf files to the proper LibO .exe files
(D:\LibreOffice 3.4\program\swriter.exe, scalc.exe ...)

Best regards,
Jiri

--
Ing. Jiří Hladůvka - REVIDA

http://www.revida.sk
mailto:m...@revida.sk


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Re: [libreoffice-users] program will NOT install RE http://www.libreoffice.org/download35/

2012-02-20 Thread Dag Wieers

On Mon, 20 Feb 2012, Darlene Sartore wrote:


Have tried all morning to install LibreOffice... downloads to Desktop ...
installs gets passed few steps, then gives popup saying to shut down
LibreOffice 3.5...  Nothing is open.. when click OK , installation stops
...  restarted computer... still same...  Downloaded again... still same...
restarted computer... Had Tech access my computer and he got same event...
He had me do the download for portable, that didn't seem to like being on
Desktop... and do NOT have a thumb drive to test it on.. HELP..


It is a known problem, you have to uninstall the older version on your 
system, or update it to 3.4.5 before you can upgrade to 3.5.0.


It was mentioned in the release notes (at the end):

http://www.libreoffice.org/download/3-5-new-features-and-fixes/

Sorry for the inconvenience,
--
-- dag wieers, d...@wieers.com, http://dag.wieers.com/
-- dagit linux solutions, i...@dagit.net, http://dagit.net/

[Any errors in spelling, tact or fact are transmission errors]

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Re: [libreoffice-users] program will NOT install RE http://www.libreoffice.org/download35/

2012-02-20 Thread James Knott

Darlene Sartore wrote:

Have tried all morning to install LibreOffice... downloads to Desktop ...
installs gets passed few steps, then gives popup saying to shut down
LibreOffice 3.5...  Nothing is open.. when click OK , installation stops
...  restarted computer... still same...  Downloaded again... still same...
restarted computer... Had Tech access my computer and he got same event...
He had me do the download for portable, that didn't seem to like being on
Desktop... and do NOT have a thumb drive to test it on.. HELP..

Darlene Sartore
land line ... 812-779-3616
cell 812-664-4719



Did you have an earlier version installed?  If so, the quick starter may 
be running.  It has to be closed too.



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