Ok, sorry. Did it again. Replied privately, that is. Here's to the list:

---------- Forwarded message ----------
From: Johnny Rosenberg <gurus.knu...@gmail.com>
Date: 2013/6/8
Subject: Re: [libreoffice-users] CNET is claiming the best free MSO
alternative is not LO
To: Jay Lozier <jsloz...@gmail.com>


2013/6/8 Jay Lozier <jsloz...@gmail.com>:
> On Sat, 08 Jun 2013 12:04:20 -0400, Kracked_P_P---webmaster
> <webmas...@krackedpress.com> wrote:
>
>> On 06/08/2013 11:32 AM, Jay Lozier wrote:
>>>
>>> On Sat, 08 Jun 2013 10:16:42 -0400, Tom Davies <tomdavie...@yahoo.co.uk>
>>> wrote:
>>>
>>>> Hi :)
>>>> That point keeps coming up but it best said the other way around
>>>> 80% of MSO almost never gets used.
>>>>
>>>> Then split the remaining 20% up between different sorts of users.  Most
>>>> people only use the Save button, Bold, Centre, Underline, copy&paste errr
>>>> that's about it.  Oh, receive email and reply.  More advanced users insert
>>>> pictures or graphics or go the other way into using spreadsheets and/or
>>>> maybe know how to start a fresh new email.   So even of that 20% there is a
>>>> lot of stuff that people don't use or even know about.  It's just that
>>>> within that 20% some people use some and others use different bits.  That
>>>> still leaves 80% almost untouched by anyone.
>>>> The way this is generally talked about is that everyone uses different
>>>> things and so if you take enough people you find that there is an even
>>>> spread of all parts being used by a roughly equal percentage of people.
>>>> However that is NOT what we are seeing.  Think about it this way instead,
>>>> how many people do you know of that don't know how to make something bold?
>>>> Almost everyone knows that, right?  They might manage to fluff it badly but
>>>> at least they can manage that much.  Now, how many can switch from left to
>>>> right or fully justified?  Not so many. Quite a lot of people don't even
>>>> know what you are talking about or think it looks too strange or 
>>>> 'different'
>>>> (or cool).  How many people know how to mail-merge?  Not as many as know 
>>>> how
>>>> to use bold!!
>>>>
>>>> Regards from
>>>> Tom :)
>>>>
>>> IMHO the percentage of features used by 95% of users on LO or MSO is
>>> probably about 50 to 60% of those available - no research just navel gazing.
>>> I was talking to a colleague on another list about this point. MS has had a
>>> history of adding "features" to MSO that most users either would never use
>>> it or have no idea the feature is there (and probably would never use it).
>>> Part of the problem, particularly for commercial software, is the true core
>>> features of an office suite have been implemented years ago and only need
>>> refining. Tom's example of mail merge has been around for at least 20 years
>>> - I used it with WordPerfect in the mid 90's and it was not a new feature
>>> then. So to entice buyers/users MS and others must add "features" that sound
>>> nice but very few people will ever use.
>>>
>>
>> The last time I heard of a MSO figure, it was:
>> 95% of the MSO users uses less than 5% of the features.  That was mostly
>> for Word and Excel users.
>> I have heard other figures like 90% uses 10%, but the highest figure was
>> the 15% of the features of Word and Excel combined.
>>
>> All of the rest are for the "power users" and need a good and detailed
>> book to teach you - step by step - how to use these "complex power user"
>> features and options.
>>
>> For all of the people I have dealt with, none would be called a power user
>> by any means.
>>
>> I remember seeing a magazine advertisement for MSO, from several years
>> ago, that stated that they "added over 1,000 new and improved feature" over
>> the previous version.  That may have been for the MSO 2003 version.
>> MSO-2003 was the last one I bought, with the first being MSO-97 I believe.
>> How many people would want to learn 1,000 features for their office package?
>> I may use 100 +/- features of LO and that is more than enough to do what I
>> need to do.
>>
>
> I think there is a basic agreement that at least 25% of the features in MSO
> could be eliminated and no one would notice. I would not be surprised if LO
> and AOO could eliminate about 20% of the features without anyone noticing. I
> am suggesting any features be eliminated just that all office suites could
> probably go on a feature diet and actually improve their products. Just that
> some need a more rigorous diet than others.

I wanted to create a spreadsheet a while ago, that was a little less
complicated than what I usually do, so I though that I could use
Gnumeric instead of LibreOffice/Apache OpenOffice Calc. It wasn't long
before I ran into the wall. I found its limitations surprisingly fast.
What are you supposed to use that crap for? That definitely beats me.
Maybe it's not the same thing with AbiWord, I don't know, I never use
word processors. Or almost never, anyway. When I write, I usually
write in mailing lists or forums, or in text editors (scripting or
programming – not that I am any good at it, though).


Johnny Rosenberg

>
> I think what happens is someone thinks something would be a nice feature.
> They ask a focus group (or survey) about it and the group says it sounds
> good. But what is never asked is would you do actually miss the feature or
> use the feature if it was present. So the feature gets added.
>
> The sense I get from the list is that feature set of MSO 2000 or XP hits the
> sweet spot for almost all users. The later MSO versions do not really add
> features the vast majority of users need, care about, or truly want. Or the
> feature can easily be implemented by other methods external to the suite.
> For example file sharing and collaboration with remote users can be done
> using a variety tools external to MSO or LO. I suspect that most if asked
> would say it is a good feature to include. But if you ask would they ever
> use it, the answer is no. In fact it can be fairly easily use external
> tools.
>
>
>>> A related problem is that most users are users. They want to get
>>> something do but do not want to spend a lot of time learning the software
>>> beyond a minimum to do their jobs. So if you asked them to do a mail-merge
>>> with LO, AOO, MSO, etc. you would get a blank stare. They do not know it can
>>> be do and are amazed you can do it.
>>
>>
>> I use to deal with mail-merging lists with a form document, but I have not
>> done that for a long time.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>> ________________________________
>>>>> From: Virgil Arrington <cuyfa...@hotmail.com>
>>>>> To: Doug <dmcgarr...@optonline.net>; users@global.libreoffice.org
>>>>> Sent: Saturday, 8 June 2013, 13:44
>>>>> Subject: Re: [libreoffice-users] CNET is claiming the best free MSO
>>>>> alternative is not LO
>>>>>
>>>>>
>>>>> Jay provided a great response to this thread, but it appears as if he
>>>>> fell
>>>>> into the trap of hitting "reply" instead of "reply all," so only I got
>>>>> the
>>>>> benefit of his response. I'm copying it below.
>>>>>
>>>>> Jay wrote:
>>>>>
>>>>> My understanding of the original XEROX research is that is for desktop
>>>>> GUI
>>>>> there is a narrow range of options and criteria to implement a good
>>>>> interface. What I always understood is that because the why humans
>>>>> interact with the surroundings and basic physiology of arms, shoulders,
>>>>> hands, etc. the WIMP based GUIs with menus, icons, windows, and a mouse
>>>>> are the most practical interfaces. The XEROX conclusions, IMHO, are
>>>>> still
>>>>> valid today. So the GUI (app or OS) should be very similar. Learning
>>>>> any
>>>>> "XEROX" style GUI is fairly easy for most users because it feels right.
>>>>>
>>>>> MS seemed to ignore the XEROX research with the Ribbon and the
>>>>> criticism
>>>>> of W8 indicates they ignored the research again. I read MS was
>>>>> concerned
>>>>> with the complexity of the menus in MSO and the fact that most users
>>>>> only
>>>>> used a fraction of the available commands. Two logic flaws: complex
>>>>> software will cause complex menus and most users probably only need to
>>>>> use
>>>>> a fraction of commands. However different users will use a different
>>>>> combination of commands.
>>>>> -- Jay Lozier
>>>>> jsloz...@gmail.com
>>>>>
>>>>>
>>>>> As I think about software evolution, there was little consistency back
>>>>> in
>>>>> the DOS days. For example, Wordstar had its Ctrl-key combinations that
>>>>> were
>>>>> hard to learn but, once learned, made touch typists *very* proficient.
>>>>> WordPerfect preferred the Function key commands.
>>>>>
>>>>> When Windows came out, it was not immediately embraced. DOS was fast,
>>>>> lean
>>>>> and light. I recall working very efficiently on a computer with a 10
>>>>> mg.
>>>>> hard drive with plenty of room to spare.
>>>>>
>>>>> One of the Windows selling points was that all of the programs could
>>>>> have a
>>>>> consistent UI. All programs followed the same basic menu structure
>>>>> (File,
>>>>> Edit, Format, Tools, etc.). While each program had its own quirks (page
>>>>> layout under "File"?), the general consistency of menus made programs
>>>>> relatively easy to figure out.
>>>>>
>>>>> Users knew that everything could be found *somewhere* in the menu. Yes,
>>>>> more
>>>>> complex commands may be deeply buried, but that was the nature of the
>>>>> beast.
>>>>> More often-used commands could be attached to icons streamlining the
>>>>> process. But, the icon toolbars, while quick and easy, were never
>>>>> intended
>>>>> to *replace* the menu structure, just supplement it. Toolbars are, by
>>>>> their
>>>>> nature, very much subject to user preferences. When installing LO, I
>>>>> immediately customize the toolbars to eliminate icons I never use.
>>>>> That's
>>>>> okay, because I know *everything* is in the menu structure.
>>>>>
>>>>> It appears that, with the ribbon, MS has tried to combine the menus and
>>>>> icons into one structure. But, for me at least, MS has abandoned the
>>>>> very
>>>>> logical and consistent menu structure that gave Windows its advantage
>>>>> over
>>>>> the inconsistent UIs of DOS.
>>>>>
>>>>> (And, Doug, I have tried to load PC-Write onto my computer, but it
>>>>> won't run
>>>>> on a 64-bit computer. *sigh*)
>>>>>
>>>>> Virgil
>>>>>
>>>>> -----Original Message-----
>>>>> From: Doug
>>>>> Sent: Friday, June 07, 2013 8:39 PM
>>>>> To: users@global.libreoffice.org
>>>>> Subject: Re: [libreoffice-users] CNET is claiming the best free MSO
>>>>> alternative is not LO
>>>>>
>>>>> On 06/07/2013 08:10 PM, Virgil Arrington wrote:
>>>>>>
>>>>>> This has been fascinating reading all of the opinions about user
>>>>>> interfaces and the dreaded ribbon.
>>>>>
>>>>> /snip/
>>>>>>
>>>>>> I've been playing recently with WriteMonkey, a markdown text editor,
>>>>>> and
>>>>>> I must confess, I like the UI with absolutely no toolbars or ribbons;
>>>>>> just keystroke combinations and some basic menus. Works for me.
>>>>>>
>>>>>> Virgil
>>>>>>
>>>>> Sounds like you should find a copy of WordStar!
>>>>>
>>>>> --doug
>>>>>
>>>>> -- Blessed are the peacemakers..for they shall be shot at from both
>>>>> sides.
>>>>> --A.M.Greeley
>>>>>
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>>>>>
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>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>
> --
> Jay Lozier
> jsloz...@gmail.com
>
>
> --
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