Re: [Follow up] Re: help verifying a site using Firefox

2010-02-09 Thread Nataraj
Mike Wright wrote:
 Mike Wright wrote:
   
 Hi all,

 I'm currently on f10 using their firefox 3.0.15 build to which I've 
 installed firebug.  I don't know whether firebug or firefox is the 
 culprit but the site displays correctly using Galeon and Chrome (with 
 firebug).  I'd like to determine if it's the site's problem or that of 
 Firefox/Firebug but it smells like a bug in the site's javascript.
 

I can login the the capitalone web site using either firefox or chrome 
under F10 using firefox 3.0.15. I do however have the sun version of 
java installed. When I go to http://www.javatester.org/version.html it 
shows: Java Version 1.6.0_12 from Sun Microsystems Inc. inside the 
rectangular box. At least back when I installed F10, I still found many 
sites that didn't work properly with the default java configuration. In 
particular, the Dell DRAC 5 card web interface didn't work. I'll be 
going to F12 soon, so I'll see what happens there.


Nataraj

 The problem occurs when I try to use CapitalOne's web site.  It has 
 worked mostly well since 2007 but been on the fritz for a couple of 
 months now.
 snip /
 Would somebody be so kind as to try this link using Firefox (preferably 
 3.0.15) and let me know their result?

  https://servicing.capitalone.com/c1/login.aspx

 There is supposed to be a login block on the left side of the page.
 

 Firstly, thanks to everybody who took the time to help.

 I, too, got a javascript is not installed error but I know for a fact 
 that it's there because I use it extensively.

 I disabled firebug and firephp: that was not the culprit.  So I 
 re-enabled them and used them to see what I could see.  I saw a lot.

 Using the element inspector I hovered over the area where the login box 
 was supposed to appear and it lit up: that means it's there. 
 Exploring deeper I found an iframe that was set to display: none; 
 however, it did contain the login form, so I did a little inline html 
 editing and changed it to display: block and voila', there it was and it 
 was functional.

 Looking at the site's javascript I found it erroring out on something 
 called busybox as undefined.  That is definitely an error but whose I 
 don't know.  Is busybox supposed to be native to the browser or is it a 
 piece of cap1's js?  That I can't tell you.

 But at least I can force the site to behave by modifying their content 
 on the fly.  Bet they never anticipated somebody doing that ;D
   

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help verifying a site using Firefox

2010-02-08 Thread Mike Wright
Hi all,

I'm currently on f10 using their firefox 3.0.15 build to which I've 
installed firebug.  I don't know whether firebug or firefox is the 
culprit but the site displays correctly using Galeon and Chrome (with 
firebug).  I'd like to determine if it's the site's problem or that of 
Firefox/Firebug but it smells like a bug in the site's javascript.

The problem occurs when I try to use CapitalOne's web site.  It has 
worked mostly well since 2007 but been on the fritz for a couple of 
months now.

you gotta be kidding
Unfortunately, CapitalOne's help line is in India, their phone system 
sucks (probably do-it-yourself voip with asterisk and really cheap 
headsets: can't hear them, fades in and out, is mostly unintelligible 
but my neighbors can hear their on-hold music) and they keep insisting 
that I use IE.  Oh, and since I can't login they will take my payment 
via telephone and to verify my payment I should login.  WTF?  It seems 
their tech support is in desperate need of tech support :/
/you gotta be kidding

Since I can't count on them for help I'm turning to you.

Would somebody be so kind as to try this link using Firefox (preferably 
3.0.15) and let me know their result?

 https://servicing.capitalone.com/c1/login.aspx

There is supposed to be a login block on the left side of the page.

Greatly appreciated,
Mike Wright

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Re: help verifying a site using Firefox

2010-02-08 Thread Rick Stevens
On 02/08/2010 01:45 PM, Mike Wright wrote:
 Hi all,

 I'm currently on f10 using their firefox 3.0.15 build to which I've
 installed firebug.  I don't know whether firebug or firefox is the
 culprit but the site displays correctly using Galeon and Chrome (with
 firebug).  I'd like to determine if it's the site's problem or that of
 Firefox/Firebug but it smells like a bug in the site's javascript.

 The problem occurs when I try to use CapitalOne's web site.  It has
 worked mostly well since 2007 but been on the fritz for a couple of
 months now.

 you gotta be kidding
 Unfortunately, CapitalOne's help line is in India, their phone system
 sucks (probably do-it-yourself voip with asterisk and really cheap
 headsets: can't hear them, fades in and out, is mostly unintelligible
 but my neighbors can hear their on-hold music) and they keep insisting
 that I use IE.  Oh, and since I can't login they will take my payment
 via telephone and to verify my payment I should login.  WTF?  It seems
 their tech support is in desperate need of tech support :/
 /you gotta be kidding

 Since I can't count on them for help I'm turning to you.

 Would somebody be so kind as to try this link using Firefox (preferably
 3.0.15) and let me know their result?

   https://servicing.capitalone.com/c1/login.aspx

 There is supposed to be a login block on the left side of the page.

Works for me.
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Re: help verifying a site using Firefox

2010-02-08 Thread John Aldrich
On Monday 08 February 2010, Rick Stevens wrote:
[snip]
 
  Would somebody be so kind as to try this link using Firefox
  (preferably 3.0.15) and let me know their result?
 
https://servicing.capitalone.com/c1/login.aspx
 
  There is supposed to be a login block on the left side of the page.
 
 Works for me.
 
Ditto. I'm using F11 right now with FireFox 3.5.6.
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Re: help verifying a site using Firefox

2010-02-08 Thread Jamie Bohr
Works for me, Firefox 3.5.7.  I suggesting clearing your browser cache.

- Jamie

On Mon, Feb 8, 2010 at 2:45 PM, Mike Wright mike.wri...@mailinator.comwrote:

 Hi all,

 I'm currently on f10 using their firefox 3.0.15 build to which I've
 installed firebug.  I don't know whether firebug or firefox is the
 culprit but the site displays correctly using Galeon and Chrome (with
 firebug).  I'd like to determine if it's the site's problem or that of
 Firefox/Firebug but it smells like a bug in the site's javascript.

 The problem occurs when I try to use CapitalOne's web site.  It has
 worked mostly well since 2007 but been on the fritz for a couple of
 months now.

 you gotta be kidding
 Unfortunately, CapitalOne's help line is in India, their phone system
 sucks (probably do-it-yourself voip with asterisk and really cheap
 headsets: can't hear them, fades in and out, is mostly unintelligible
 but my neighbors can hear their on-hold music) and they keep insisting
 that I use IE.  Oh, and since I can't login they will take my payment
 via telephone and to verify my payment I should login.  WTF?  It seems
 their tech support is in desperate need of tech support :/
 /you gotta be kidding

 Since I can't count on them for help I'm turning to you.

 Would somebody be so kind as to try this link using Firefox (preferably
 3.0.15) and let me know their result?

 https://servicing.capitalone.com/c1/login.aspx

 There is supposed to be a login block on the left side of the page.

 Greatly appreciated,
 Mike Wright

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 users@lists.fedoraproject.org
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Re: help verifying a site using Firefox

2010-02-08 Thread glenn
On Mon, 08 Feb 2010 13:45:04 -0800
Mike Wright mike.wri...@mailinator.com wrote:

 Hi all,
 

 
 Would somebody be so kind as to try this link using Firefox
 (preferably 3.0.15) and let me know their result?
 
  https://servicing.capitalone.com/c1/login.aspx
 
 There is supposed to be a login block on the left side of the page.
 
 Greatly appreciated,
 Mike Wright
 

Works fine here too, w/ F10 and FF 3.0.15.

But it did bark about 'no javascript installed' until I updated
the NoScript add-on to 1.9.9.45.
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