Re: [OpenSIPS-Users] Question about error 500 only via WIFI

2022-05-13 Thread Daniel Zanutti
Olá Rodrigo

The problem seems to be the IPV6 addresses. Did you look at the logs to
know exactly why opensips refused the call?

IPV4 is almost out in Brazil, mobile carriers are using ipv6 addresses on
mobile devices. This is the issue, but in theory opensips should handle
this seamlessly. Do you have IPV6 in your server or the message came on
ipv4 address but SIP has ipv6 addresses?

I recommend you check logs, the issue should be there. Also, if you plan to
allow mobile devices, you should be prepared to use ipv6 on your net.

On Thu, May 12, 2022 at 4:57 PM Rodrigo Pimenta Carvalho 
wrote:

> Hi.  I found the error cause.  But I still don't know why I have such
> issue.
>
>
> When I use my Internet Link (WIFI in my home office), the SIP register
> message is sent correctly. Like this:
>
> Session Initiation Protocol (REGISTER)
> Request-Line: REGISTER sip:54.233.189.46:5060;transport=UDP SIP/2.0
> Method: REGISTER
> Request-URI: sip:54.233.189.46:5060;transport=UDP
> [Resent Packet: False]
> Message Header
> Via: SIP/2.0/UDP 192.168.1.103:5060
> ;branch=z9hG4bK-524287-1---6dbfa766cffddeee;rport
> Max-Forwards: 70
> Contact:  ;rinstance=1afa98b2b6d17a34;transport=UDP>
> To: ;transport=UDP>
> From: ;tag=98bfc34c
> Call-ID: H1E0jkwiMniiyT5az1BT7g..
> CSeq: 1 REGISTER
> Expires: 60
> Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS,
> INFO, SUBSCRIBE
> User-Agent: Zoiper v2.10.18.1-mod
> Allow-Events: presence, kpml, talk
> Content-Length: 0
>
> Opensips got the message above.
>
> However, when I use the GSM mobile network (from VIVO) , some service
> changes the content of the SIP Register message. Like this:
>
> Session Initiation Protocol (REGISTER)
> Request-Line: REGISTER sip:*[64:ff9b::36e9:bd2e]*:5060;transport=UDP
> SIP/2.0
> Method: REGISTER
> Request-URI: sip:*[64:ff9b::36e9:bd2e]*:5060;transport=UDP
> [Resent Packet: False]
> Message Header
> Via: SIP/2.0/UDP *[64:ff9b::c000:4]*
> ;branch=z9hG4bK-524287-1---0a8189adf6c3449a
> Max-Forwards: 70
> Contact:  :5060;transport=UDP;rinstance=ffaac43f13178e89>
> To: 
> From: ;tag=f19aea4d
> Call-ID: VICBinZsDk5_ZhpHGd__CQ..
> CSeq: 1 REGISTER
> Expires: 60
> Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS,
> INFO, SUBSCRIBE
> User-Agent: Zoiper v2.10.18.1-mod
> Allow-Events: presence, kpml, talk
> Content-Length: 0
>
>
> That is why Opensips returns error 500. I guess some service changed IPv4
> to something IPv6.
> Could it be caused by the GSM operator (VIVO) ?
> What should I investigage to solve this problem?
>
> Any hint will be very helpful !
>
> Thanks alot.
>
> RODRIGO PIMENTA CARVALHO
> Inatel Competence Center
> Software
> Ph: +55 35 3471 9200 RAMAL: 979
>
> ----------
> *De:* Users  em nome de Daniel Zanutti <
> daniel.zanu...@gmail.com>
> *Enviado:* quinta-feira, 12 de maio de 2022 11:57
> *Para:* OpenSIPS users mailling list 
> *Assunto:* Re: [OpenSIPS-Users] Question about error 500 only via WIFI
>
> Olá Rodrigo, tudo bem? Saudações de São Paulo!
>
> Opensips doesn't differentiate the network, it will look just to the sip
> packet. I recommend you sniff through your packets and check what's
> different. Probably there's somenthing on opensips log you didn't get yet,
> recommend you take a look there first btw.
>
> About push, I think you're enable push notifications on your device, take
> a look:
> https://www.zoiper.com/en/support/home/article/205/Zoiper%20Push%20Proxy
>
> Regards
>
>
> On Wed, May 11, 2022 at 4:13 PM Rodrigo Pimenta Carvalho <
> pime...@inatel.br> wrote:
>
> Hi.
>
> My SIP proxy is an OpenSIPS version 2.4.7. It was 'off' for a while and
> today I turned it on again for some tests.
>
> I usually use my home office local WIFI to connect my softphones to the
> network and it can be all connected (online) to this SIP proxy.
>
> However, if I use the mobile network (LTE/4G) to connect the softphones to
> the SIP proxy, the OpenSIP returns an error 500. That is: "SIP/2.0 500
> Server error occurred (7/TM)".
>
> One of the softphones (Zoiper) allows me to use a kind of "proxy PUSH". If
> I use it, the problem is solved even while using the mobile network.
>
> What is a proxy PUSH?  Why OpenSIPs return error in a case, but not in the
> other one?
> What could I do to avoid using a 'proxy PUSH'?
>
>

Re: [OpenSIPS-Users] Question about error 500 only via WIFI

2022-05-12 Thread Rodrigo Pimenta Carvalho
Hi.  I found the error cause.  But I still don't know why I have such issue.


When I use my Internet Link (WIFI in my home office), the SIP register message 
is sent correctly. Like this:

Session Initiation Protocol (REGISTER)
Request-Line: REGISTER sip:54.233.189.46:5060;transport=UDP SIP/2.0
Method: REGISTER
Request-URI: sip:54.233.189.46:5060;transport=UDP
[Resent Packet: False]
Message Header
Via: SIP/2.0/UDP 
192.168.1.103:5060;branch=z9hG4bK-524287-1---6dbfa766cffddeee;rport
Max-Forwards: 70
Contact: 

To: ;transport=UDP>
From: ;tag=98bfc34c
Call-ID: H1E0jkwiMniiyT5az1BT7g..
CSeq: 1 REGISTER
Expires: 60
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, 
SUBSCRIBE
User-Agent: Zoiper v2.10.18.1-mod
Allow-Events: presence, kpml, talk
Content-Length: 0

Opensips got the message above.

However, when I use the GSM mobile network (from VIVO) , some service changes 
the content of the SIP Register message. Like this:

Session Initiation Protocol (REGISTER)
Request-Line: REGISTER sip:[64:ff9b::36e9:bd2e]:5060;transport=UDP SIP/2.0
Method: REGISTER
Request-URI: sip:[64:ff9b::36e9:bd2e]:5060;transport=UDP
[Resent Packet: False]
Message Header
Via: SIP/2.0/UDP 
[64:ff9b::c000:4];branch=z9hG4bK-524287-1---0a8189adf6c3449a
Max-Forwards: 70
Contact: 

To: 
From: ;tag=f19aea4d
Call-ID: VICBinZsDk5_ZhpHGd__CQ..
CSeq: 1 REGISTER
Expires: 60
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, 
SUBSCRIBE
User-Agent: Zoiper v2.10.18.1-mod
Allow-Events: presence, kpml, talk
Content-Length: 0


That is why Opensips returns error 500. I guess some service changed IPv4 to 
something IPv6.
Could it be caused by the GSM operator (VIVO) ?
What should I investigage to solve this problem?

Any hint will be very helpful !

Thanks alot.

RODRIGO PIMENTA CARVALHO
Inatel Competence Center
Software
Ph: +55 35 3471 9200 RAMAL: 979


De: Users  em nome de Daniel Zanutti 

Enviado: quinta-feira, 12 de maio de 2022 11:57
Para: OpenSIPS users mailling list 
Assunto: Re: [OpenSIPS-Users] Question about error 500 only via WIFI

Olá Rodrigo, tudo bem? Saudações de São Paulo!

Opensips doesn't differentiate the network, it will look just to the sip 
packet. I recommend you sniff through your packets and check what's different. 
Probably there's somenthing on opensips log you didn't get yet, recommend you 
take a look there first btw.

About push, I think you're enable push notifications on your device, take a 
look: https://www.zoiper.com/en/support/home/article/205/Zoiper%20Push%20Proxy

Regards


On Wed, May 11, 2022 at 4:13 PM Rodrigo Pimenta Carvalho 
mailto:pime...@inatel.br>> wrote:
Hi.

My SIP proxy is an OpenSIPS version 2.4.7. It was 'off' for a while and today I 
turned it on again for some tests.

I usually use my home office local WIFI to connect my softphones to the network 
and it can be all connected (online) to this SIP proxy.

However, if I use the mobile network (LTE/4G) to connect the softphones to the 
SIP proxy, the OpenSIP returns an error 500. That is: "SIP/2.0 500 Server error 
occurred (7/TM)".

One of the softphones (Zoiper) allows me to use a kind of "proxy PUSH". If I 
use it, the problem is solved even while using the mobile network.

What is a proxy PUSH?  Why OpenSIPs return error in a case, but not in the 
other one?
What could I do to avoid using a 'proxy PUSH'?

Local WIFI and mobile network come from different carriers.

Any hint will be very helpful!

Best regards.

RODRIGO PIMENTA CARVALHO
Inatel Competence Center
Software
Ph: +55 35 3471 9200 RAMAL: 979

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Re: [OpenSIPS-Users] Question about error 500 only via WIFI

2022-05-12 Thread Rodrigo Pimenta Carvalho
Olá Daniel.

Thank you !
I will take a look.

Regards.

RODRIGO PIMENTA CARVALHO
Inatel Competence Center
Software
Ph: +55 35 3471 9200 RAMAL: 979


De: Users  em nome de Daniel Zanutti 

Enviado: quinta-feira, 12 de maio de 2022 11:57
Para: OpenSIPS users mailling list 
Assunto: Re: [OpenSIPS-Users] Question about error 500 only via WIFI

Olá Rodrigo, tudo bem? Saudações de São Paulo!

Opensips doesn't differentiate the network, it will look just to the sip 
packet. I recommend you sniff through your packets and check what's different. 
Probably there's somenthing on opensips log you didn't get yet, recommend you 
take a look there first btw.

About push, I think you're enable push notifications on your device, take a 
look: https://www.zoiper.com/en/support/home/article/205/Zoiper%20Push%20Proxy

Regards


On Wed, May 11, 2022 at 4:13 PM Rodrigo Pimenta Carvalho 
mailto:pime...@inatel.br>> wrote:
Hi.

My SIP proxy is an OpenSIPS version 2.4.7. It was 'off' for a while and today I 
turned it on again for some tests.

I usually use my home office local WIFI to connect my softphones to the network 
and it can be all connected (online) to this SIP proxy.

However, if I use the mobile network (LTE/4G) to connect the softphones to the 
SIP proxy, the OpenSIP returns an error 500. That is: "SIP/2.0 500 Server error 
occurred (7/TM)".

One of the softphones (Zoiper) allows me to use a kind of "proxy PUSH". If I 
use it, the problem is solved even while using the mobile network.

What is a proxy PUSH?  Why OpenSIPs return error in a case, but not in the 
other one?
What could I do to avoid using a 'proxy PUSH'?

Local WIFI and mobile network come from different carriers.

Any hint will be very helpful!

Best regards.

RODRIGO PIMENTA CARVALHO
Inatel Competence Center
Software
Ph: +55 35 3471 9200 RAMAL: 979

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Users mailing list
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Re: [OpenSIPS-Users] Question about error 500 only via WIFI

2022-05-12 Thread Daniel Zanutti
Olá Rodrigo, tudo bem? Saudações de São Paulo!

Opensips doesn't differentiate the network, it will look just to the sip
packet. I recommend you sniff through your packets and check what's
different. Probably there's somenthing on opensips log you didn't get yet,
recommend you take a look there first btw.

About push, I think you're enable push notifications on your device, take a
look:
https://www.zoiper.com/en/support/home/article/205/Zoiper%20Push%20Proxy

Regards


On Wed, May 11, 2022 at 4:13 PM Rodrigo Pimenta Carvalho 
wrote:

> Hi.
>
> My SIP proxy is an OpenSIPS version 2.4.7. It was 'off' for a while and
> today I turned it on again for some tests.
>
> I usually use my home office local WIFI to connect my softphones to the
> network and it can be all connected (online) to this SIP proxy.
>
> However, if I use the mobile network (LTE/4G) to connect the softphones to
> the SIP proxy, the OpenSIP returns an error 500. That is: "SIP/2.0 500
> Server error occurred (7/TM)".
>
> One of the softphones (Zoiper) allows me to use a kind of "proxy PUSH". If
> I use it, the problem is solved even while using the mobile network.
>
> What is a proxy PUSH?  Why OpenSIPs return error in a case, but not in the
> other one?
> What could I do to avoid using a 'proxy PUSH'?
>
> Local WIFI and mobile network come from different carriers.
>
> Any hint will be very helpful!
>
> Best regards.
>
> RODRIGO PIMENTA CARVALHO
> Inatel Competence Center
> Software
> Ph: +55 35 3471 9200 RAMAL: 979
>
> ___
> Users mailing list
> Users@lists.opensips.org
> http://lists.opensips.org/cgi-bin/mailman/listinfo/users
>
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Users mailing list
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http://lists.opensips.org/cgi-bin/mailman/listinfo/users


[OpenSIPS-Users] Question about error 500 only via WIFI

2022-05-11 Thread Rodrigo Pimenta Carvalho
Hi.

My SIP proxy is an OpenSIPS version 2.4.7. It was 'off' for a while and today I 
turned it on again for some tests.

I usually use my home office local WIFI to connect my softphones to the network 
and it can be all connected (online) to this SIP proxy.

However, if I use the mobile network (LTE/4G) to connect the softphones to the 
SIP proxy, the OpenSIP returns an error 500. That is: "SIP/2.0 500 Server error 
occurred (7/TM)".

One of the softphones (Zoiper) allows me to use a kind of "proxy PUSH". If I 
use it, the problem is solved even while using the mobile network.

What is a proxy PUSH?  Why OpenSIPs return error in a case, but not in the 
other one?
What could I do to avoid using a 'proxy PUSH'?

Local WIFI and mobile network come from different carriers.

Any hint will be very helpful!

Best regards.

RODRIGO PIMENTA CARVALHO
Inatel Competence Center
Software
Ph: +55 35 3471 9200 RAMAL: 979

___
Users mailing list
Users@lists.opensips.org
http://lists.opensips.org/cgi-bin/mailman/listinfo/users