Re: [RCU] roundcube statistics

2013-02-14 Thread Jeroen van Meeuwen (Kolab Systems)

On 2013-02-14 13:09, Gustavo Sansone wrote:

Hi everybody,
i would like to get some usage statistics from roundcube, like most
frecquent users, from what ip, number of users connected, etc.
i'm using awstats to view my apache's statistics, and i can view the
roundcube login page visits, but i'd like to get specific RC usage.
any ideas?



We use a piwik_analytics plugin[1], that could potentially get you way 
more information than you want/need/find appropriate.


Kind regards,

Jeroen van Meeuwen

[1] 
http://git.kolab.org/roundcubemail-plugins-kolab/tree/plugins/piwik_analytics


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Re: [RCU] upgrade from 0.3.1 to 0.7.2: some folders unsubscribed

2012-06-28 Thread Jeroen van Meeuwen
On Thursday, June 28, 2012 04:27:44 PM Igor Zinovik wrote:
 Can anybody advice where i can start digging for solution?  Should i
 inspect roundcubes MySQL DB or my imap server?


In the realm of merely speculating and making an educated guess, I suppose one 
of the changes in Roundcube's behaviour between 0.3 and 0.7 is about the use 
of LIST versus LSUB - there's defaults for settings that might have 
changed, and the list of available settings might have changed too, of course.

Should Roundcube have used LIST in 0.3, all folders one would have read 
access to would have showed up in the folder list in the mail view.

In thinking that the list of folders to display in the mail view is only 
updated when the Settings - Folders page is hit, it might be that Roundcube 
0.7 having changed to using LSUB.

This may be the cause of the folders in Roundcube appearing to have 
dissappeared from the mail view folder list after upgrading.

That said, I'm not sure how that would relate to your reference to other mail 
clients.

Kind regards,

Jeroen van Meeuwen

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Re: [RCU] remove from list

2012-06-14 Thread Jeroen van Meeuwen
On Wednesday, June 13, 2012 10:57:32 PM Reindl Harald wrote:
 why in the world are poeple not clicking
 on the link in th email-footer?
 
 there is NONONE on a suers-list who will do
 the work change/remove submission for you
 
 not on this list and not on any other
 
 additionally each mailinglist-contains headers
 

Hi Reindl,

as one of the list(s) administrators for many projects, Roundcube included, I 
have to say I get plenty of requests from people wanting to unsubscribe, but 
not knowing how to do so.

It's the natural way of things; many people don't know how to unsubscribe 
simply because there's plenty of people.

Please be patient with these people, as we are all (supposed to be) patient 
with one another /netiquette.

Thank you,

Kind regards,

Jeroen van Meeuwen

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Re: [RCU] message_cache and shared folders possible bug

2012-04-15 Thread Jeroen van Meeuwen
On Sunday, April 15, 2012 02:18:58 PM CISSE Amadou wrote:
 Hi,
 
 I have massage_cache turned on. I created and account and shared its
 mailbox readonly with some other users. When logged-in as one of those
 users, i try to delete messages in the mailbox without success, nice.
 
 However when i login as the mailbox owner, roundcube displays no messages.
 turn off message_cache and roundcube displays the messages.
 

Just curious;

- when user A deletes messages, does user A delete only some of the messages, 
or all of the messages?

- when user B is displayed no messages, what is the message? Mailbox is empty, 
No messages in selected mailbox?

What do the (debug) logs say about this (imap, most prominently?). I reckon of 
particular interest would also be the SQL log as it contains any query 
statements that might disclose what's going on, if you are able to configure 
SQL caching and reproduce this.

Kind regards,

Jeroen van Meeuwen

-- 
Systems Architect, Kolab Systems AG

e: vanmeeuwen at kolabsys.com
m: +44 74 2516 3817
w: http://www.kolabsys.com

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Re: [RCU] [UPDATED] 7 remaining LDAP editing issues

2012-04-10 Thread Jeroen van Meeuwen (Kolab Systems)

On 2012-04-10 1:12, Achim wrote:

Hello list:

Below a summarised and expanded view on the remaining 7 LDAP issues.
Please discard the earlier messages in the other thread, this is the
current status:

(...snip...)
3) Probably closely related to point 2): changing the content of the
field 'name' = 'cn' fails, i.e. the newly entered information is not
stored.

Warning: ldap_mod_replace(): Modify: Naming violation in
roundcubemail-0.7.2/program/include/rcube_ldap.php on line 1105

(...snip...)

[10-Apr-2012 01:51:21 +0200]: C: Replace [dn: cn=John Doe
CN,ou=public,ou=rcabook,dc=domain,dc=tld]: Array
(
[cn] = John Doe CNUPDATED
[sn] = Doe
[givenname] = John
)



What's happening here is that the value for the attribute that is also 
used as the RDN is being replaced the value for.


Roundcube should instead use ldap_mod_rename(), as is illustrated in 
the following code;


[1] Modify Entry function:

  http://git.kolab.org/kolab-wap/tree/lib/Auth/LDAP.php#n991

[2] Detect the RDN attribute used on the old version of the entry:

  http://git.kolab.org/kolab-wap/tree/lib/Auth/LDAP.php#n997

[3] Specifically catch the RDN attribute used in the old version of the 
entry:


  http://git.kolab.org/kolab-wap/tree/lib/Auth/LDAP.php#n1035

[4] Ultimately use the array built to fire it at LDAP:

  http://git.kolab.org/kolab-wap/tree/lib/Auth/LDAP.php#n1116

Kind regards,

Jeroen van Meeuwen

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[RCU] Removal from list (was: Re: Commands out of sync; you can't run this command now)

2012-03-25 Thread Jeroen van Meeuwen (Kolab Systems)

On 2012-03-24 20:30, TerraForma Outdoor Solutions wrote:

Hi,

Please remove me from this list.

Thank you,

Paul



Hi Paul,

you can do so yourself using the mailing list interface at 
http://lists.roundcube.net/mailman/listinfo/users (near the bottom of 
the page, the last text input field).


If you do not have the password associated with your email address, the 
interface permits the resending of the password (supply the email 
address you are subscribed with in the aforementioned interface and 
click remind near the bottom of the next page you are presented with).


Kind regards,

Jeroen van Meeuwen

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Re: [RCU] Commands out of sync; you can't run this command now

2012-03-23 Thread Jeroen van Meeuwen (Kolab Systems)

On 2012-03-23 20:33, Marcio Merlone wrote:

Em 23-03-2012 12:11, Jeroen van Meeuwen (Kolab Systems) escreveu:

On 2012-03-19 17:25, Marcio Merlone wrote:
I googled for this error but got zarro boogs found, I mean, no 
google
results. I had 0.7.1 installed, he was using without any problem, 
and
then today he started to get this error. I upgraded to 0.7.2 in a 
hope

to solve the problem, but no luck.
It seems what you are hitting is a situation in which Roundcube / 
MDB2 is trying to fetch data from two (or more) prepared statements 
simultaneously, or not having finished fetching all data from the 
first prepared statement when it attempts to fetch data from the 
second prepared statement.


  See also this thread: 
http://forums.mysql.com/read.php?168,238786,247628#msg-247628

Thank you very much, but that doesn't help me much. This happens
consistently with just one user whenever he tries to compose a new
message, among other situations which involves his addressbook
(mysql). It seems something is wrong with this user's data, but I
can't drop it. Can you help me find what's wrong and fix it?



I can't *really* help you, but I might be able to.

After all I'm not a Roundcube developer...

I can try and suggest where the culprit may lay; you need to raise the 
issue with the Roundcube developers in order to get it resolved though.


If it is only this one user the issue is occurring with, I suggest you 
destroy all cache table records associated with the user, and check 
whether his preferences accidentally list his one MySQL address book 
twice.


Kind regards,

Jeroen van Meeuwen

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