In news:4be45ca4.7030...@onr.com, Barbara Duprey <b...@onr.com> typed: > Twayne wrote: >> In news:4be3250e.6030...@onr.com, >> Barbara Duprey <b...@onr.com> typed: >> >>> John Wilson wrote: >>> >>>> I have Windows 7. >>>> >>>> I like OO and want to use it. The download of the >>>> software seems to go well, but cannot install. Or if I can >>>> complete the install, after a day or two, the program >>>> cannot be opened. So...I uninstall and try to reinstall, >>>> and now cannot even do that. Cannot access any OO >>>> documents. When trying to re-install, I get this >>>> message...something like "Exit OO 3.2 and OO 3.2 >>>> Quickstarter before continuing", and the install stops. >>>> At the time this message appears, there is nothing for OO running... >>>> Does >>>> anyone have any idea what this means--I am not a >>>> computer person so please speak in plain language... >>>> Regards, John Wilson >>>> >>> Hi, John. Glad you like OOo, and I'm sorry you're having a >>> problem. Sometimes a stray process will be running that is >>> left over from something that glitched; this would >>> interfere with either starting or >>> uninstalling/reinstalling. If that's happening, you can >>> bring up the Task Manager and look for processes named >>> soffice.bin. End those (the associated soffice.exe >>> processes will stop, too) and you should be able to start >>> OOo OK, and probably you won't need to do anything more >>> severe. (Or just restart, that should do it, too.) Good >>> luck, and let us know if you still have a problem. >>> >> >> Umm, if quickstarter was being loaded at boot time, it >> would simply come right back after a reboot, right? So you >> don't want to restart; Do an initial restart, kill the >> process/es, and go right to the installation. That should >> do it. Unless it's been turned off, the quickstarter >> shows in the Sy Or, remove the old OO.o, restart, and install the new >> one. >> More work, but it should work. >> >> HTH, >> >> Twayne` > > Sorry, didn't think about Quickstarter -- I've taken it out > of my Startup menu, it doesn't seem helpful at all to me, > and it's too likely to interfere with things. Yes, it would > mess up the restart alternative above if there is actually > an uninstall/reinstall required, but there probably isn't. > The first thing I'd try after killing the processes would > be attempting to open an OOo document.
Agreed. Funny how things vary; I kept it because I found out the programs initialize faster with it running. Once initialized though it doesn't seem to be of any value. Here, anyway<g>. It is a small amount of convenience, but I could easily live without it. HTH, Twayne` --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.org For additional commands, e-mail: users-h...@openoffice.org
