Hi Thomas,
thanks for your fast response. I have set "SOGoEASDebugEnabled = YES"
now and also removed SOGoMaximumSyncWindowSize setting in sogo.conf.
When I createa new Gmail-App-Account on my Android Phone I can see all
folders now but when I enter the folders there are not all mails which I
can see in the same folder in my Dovecot IMAP server or in the SOGO
Webinterface.
I tried to analyze the sogo.log but I cannot find the reason why not all
mails of this folder are synchronized with ActiveSync.
I also tried "sogo-tool manage-eas listfolders username
" and there I can see all folders for the account
listed correctly. For example, there is the folder named Baumschule
under the Inbox and in the directory cur of the IMAP-server I can see
that there are 141 messages in that folder. When I log into the
SOGo-Webinterface there are all 141 messages listed in the folder
Baumschule. On my Android-Phone there are only 2 messages listed in that
folder.
Regards,
Thomas
Am 01.11.2020 um 13:56 schrieb "T F" (t...@aon.at):
Hi Thomas,
set "SOGoEASDebugEnabled = YES" and check the response to the
FolderSync-requests sogo.log after configuring a new a account on your mobile device.
If SOGoMaximumSyncWindowSize is defined in sogo.conf remove it and test again.
Checking the output of "sogo-tool manage-eas listfolders UserA "
might help to better understand be problem.
Regards,
Thomas
-Ursprüngliche Nachricht-
Von: users-requ...@sogo.nu Im Auftrag von Thomas Mager
Gesendet: Sonntag, 1. November 2020 00:42
An: users@sogo.nu
Betreff: [SOGo] ActiveSync folders and mails missing
Hi,
I have a SOGo-Server (V5.0.1) running with CentOS 8 and Dovecot IMAP server. In
the SOGo Webinterface I can see all folders and mails of my account but when I
use ActiveSync with Outlook 2019 or with my Android Smartphone some folders of
the account are missing and I have some folders where mails are missing. I
found some similar posts in the mailing list archive but I could not solve the
problem with one of the solutions.
When I debug with "IMAPDebugEnabled = YES" I can see that entries like
S[0x557282344aa0]: * LIST (\HasNoChildren \UnMarked) "." INBOX.Baumschule
S[0x557282344aa0]: * STATUS INBOX.Baumschule (X-GUID
f033170b66dd925f661a462fefb1)
where I can see that the subfolder Baumschule under the inbox is found but this
folder for example is not listed in Outlook 2019 or on the Android smartphone
Gmail app over ActiveSync.
Has anyone an idea what I can check to find a solution for this problem?
Regards,
Thomas
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