Re: [SOGo] No Mail in Webmail
On 2012-09-25, at 2:50 PM, Dominique wrote: > Hi Francis, > > On 25/09/2012 19:43, Francis Lachapelle wrote: >> Hi Dominique >> >> On 2012-09-25, at 11:08 AM, Dominique wrote: >> >>> Facing a weird one. We just upgraded the server on which our mail server >>> was running from Ubuntu 10.04 to 12.04, and cyrus 2.2 to 2.4. It works, >>> however, Sogo no longer wants to connect to it: >>> >>> Sep 25 16:54:02 sogod [9197]: >>> [ERROR]<0x0x15d4090[NGImap4ConnectionManager]> IMAP4 login failed: >>> host=mail.server.com, user=u...@server.com, pwd=yes >>> url=imaps://user%server@mail.server.com/ >>> base=(null) >>> base-class=(null)) >>> =<0x0x1621b20[NGImap4Client]: login=u...@server.com(pwd) >>> address=<0x0x1cd97c0[NGInternetSocketAddress]: host=mail.server.com >>> port=993>> >>> >>> In the webmail interface, the account appears but no mail nor folder are >>> displayed. >>> >>> The mail server works and is accessible through different other mail >>> clients: TB, roundcubemail, and answers very nicely to imtest... >>> >>> Any ideas? Are there any cache that needed to be purged on the SOGo side. >>> The sogo configuration did not change during the upgrade process. >> >> Make sure to restart sogod, memcached and imapproxy (if used). > > Sogo restarted, memcached restarted, imapproxy not in use. > No change. Same error. No access to mail. > Any sogo log I can extend more and look at? Have you kept NGImap4DisableIMAP4Pooling to "YES"? (it's the default value) Sniff the IMAP traffic and look for any error. Francis -- flachape...@inverse.ca :: +1.514.755.3640 :: http://www.inverse.ca Inverse :: Leaders behind SOGo (http://sogo.nu) and PacketFence (http://packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] No Mail in Webmail
Hi Francis, On 25/09/2012 19:43, Francis Lachapelle wrote: Hi Dominique On 2012-09-25, at 11:08 AM, Dominique wrote: Facing a weird one. We just upgraded the server on which our mail server was running from Ubuntu 10.04 to 12.04, and cyrus 2.2 to 2.4. It works, however, Sogo no longer wants to connect to it: Sep 25 16:54:02 sogod [9197]: [ERROR]<0x0x15d4090[NGImap4ConnectionManager]> IMAP4 login failed: host=mail.server.com, user=u...@server.com, pwd=yes url=imaps://user%server@mail.server.com/ base=(null) base-class=(null)) =<0x0x1621b20[NGImap4Client]: login=u...@server.com(pwd) address=<0x0x1cd97c0[NGInternetSocketAddress]: host=mail.server.com port=993>> In the webmail interface, the account appears but no mail nor folder are displayed. The mail server works and is accessible through different other mail clients: TB, roundcubemail, and answers very nicely to imtest... Any ideas? Are there any cache that needed to be purged on the SOGo side. The sogo configuration did not change during the upgrade process. Make sure to restart sogod, memcached and imapproxy (if used). Sogo restarted, memcached restarted, imapproxy not in use. No change. Same error. No access to mail. Any sogo log I can extend more and look at? Dominique -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] No Mail in Webmail
Hi Dominique On 2012-09-25, at 11:08 AM, Dominique wrote: > Facing a weird one. We just upgraded the server on which our mail server was > running from Ubuntu 10.04 to 12.04, and cyrus 2.2 to 2.4. It works, however, > Sogo no longer wants to connect to it: > > Sep 25 16:54:02 sogod [9197]: [ERROR] <0x0x15d4090[NGImap4ConnectionManager]> > IMAP4 login failed: > host=mail.server.com, user=u...@server.com, pwd=yes > url=imaps://user%server@mail.server.com/ > base=(null) > base-class=(null)) > = <0x0x1621b20[NGImap4Client]: login=u...@server.com(pwd) > address=<0x0x1cd97c0[NGInternetSocketAddress]: host=mail.server.com port=993>> > > In the webmail interface, the account appears but no mail nor folder are > displayed. > > The mail server works and is accessible through different other mail clients: > TB, roundcubemail, and answers very nicely to imtest... > > Any ideas? Are there any cache that needed to be purged on the SOGo side. The > sogo configuration did not change during the upgrade process. Make sure to restart sogod, memcached and imapproxy (if used). Francis -- flachape...@inverse.ca :: +1.514.755.3640 :: http://www.inverse.ca Inverse :: Leaders behind SOGo (http://sogo.nu) and PacketFence (http://packetfence.org) -- users@sogo.nu https://inverse.ca/sogo/lists
[SOGo] No Mail in Webmail
Hi, Facing a weird one. We just upgraded the server on which our mail server was running from Ubuntu 10.04 to 12.04, and cyrus 2.2 to 2.4. It works, however, Sogo no longer wants to connect to it: Sep 25 16:54:02 sogod [9197]: [ERROR] <0x0x15d4090[NGImap4ConnectionManager]> IMAP4 login failed: host=mail.server.com, user=u...@server.com, pwd=yes url=imaps://user%server@mail.server.com/ base=(null) base-class=(null)) = <0x0x1621b20[NGImap4Client]: login=u...@server.com(pwd) address=<0x0x1cd97c0[NGInternetSocketAddress]: host=mail.server.com port=993>> In the webmail interface, the account appears but no mail nor folder are displayed. The mail server works and is accessible through different other mail clients: TB, roundcubemail, and answers very nicely to imtest... Any ideas? Are there any cache that needed to be purged on the SOGo side. The sogo configuration did not change during the upgrade process. SOGoMailDomain = server.com; SOGoIMAPServer = imaps://mail.server.com:993; SOGoForceIMAPLoginWithEmail = YES; Thanks for the help, Regards, Dominique -- users@sogo.nu https://inverse.ca/sogo/lists
