Re: [SOGo] This error
Hello
Those are harmless.
The user loggs off, and SOGo tries to automatically expunge the last
open email folder on logg off, usually INBOX.
The expunge is done in a separate process in parallel to the logoff process.
As the expunge takes longer than the logg off itself, the result of the
expunge can not find the process to report to.
That is the error you see.
Kind regards,
Christian Mack
Am 12.01.23 um 15:57 schrieb "Support FoxNet" (supp...@foxnet.be):
Hello Christian
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.
Here is
Jan 12 13:33:23 sogod [2566938]: [WARN] <0x0x7fafbf27bf60[WOxElemBuilder]>
could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
Jan 12 13:33:23 sogod [2566938]: SOGoUserHomePage user 'supp...@foxnet.be'
logged off
Jan 12 13:33:23 sogod [2566938]: 85.201.45.151 "GET
/SOGo/so/supp...@foxnet.be/logoff HTTP/1.1" 302 0/0 0.020 - - 668K - 15
2023-01-12 13:33:23.442 sogod[2564733:2564733] EXCEPTION: NAME:NSRangeException REASON:in substringWithRange:, range { 0,
9223372036854775807 } extends beyond size (0) INFO:(null)
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "POST
/SOGo/so/supp...@foxnet.be/Mail/0/folderINBOX/expunge HTTP/1.1" 501 0/0 0.019 - - 0
- 15
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "GET /SOGo/so/ HTTP/1.1" 200
8456/0 0.025 31588 73% 0 - 15
Michel
On Thursday, January 12, 2023 15:14 CET, "Christian Mack"
(christian.m...@uni-konstanz.de) wrote:
Hello
Am 12.01.23 um 13:36 schrieb "Support FoxNet" (supp...@foxnet.be):
Who could tell me how to correct this error?
EXCEPTION: NAME:NSRangeException REASON:in
substringWithRange:, range { 0, 9223372036854775807 } extends beyond size (0)
INFO:(null)
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.
When does it happen?
In order to narrow that down, you should enable some related debugging
in SOGo.
See
https://www.sogo.nu/support/faq/how-to-enable-more-verbose-logging-in-sogo.html
Kind regards,
Christian Mack
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416
smime.p7s
Description: S/MIME Cryptographic Signature
Re: [SOGo] This error
Hello Christian
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.Here is
Jan 12 13:33:23 sogod [2566938]: [WARN] <0x0x7fafbf27bf60[WOxElemBuilder]>
could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
Jan 12 13:33:23 sogod [2566938]: SOGoUserHomePage user 'supp...@foxnet.be'
logged off
Jan 12 13:33:23 sogod [2566938]: 85.201.45.151 "GET
/SOGo/so/supp...@foxnet.be/logoff HTTP/1.1" 302 0/0 0.020 - - 668K - 15
2023-01-12 13:33:23.442 sogod[2564733:2564733] EXCEPTION: NAME:NSRangeException REASON:in substringWithRange:, range { 0,
9223372036854775807 } extends beyond size (0) INFO:(null)
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "POST
/SOGo/so/supp...@foxnet.be/Mail/0/folderINBOX/expunge HTTP/1.1" 501 0/0 0.019 -
- 0 - 15
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "GET /SOGo/so/ HTTP/1.1" 200
8456/0 0.025 31588 73% 0 - 15
Michel
On Thursday, January 12, 2023 15:14 CET, "Christian Mack"
(christian.m...@uni-konstanz.de) wrote:
Hello
Am 12.01.23 um 13:36 schrieb "Support FoxNet" (supp...@foxnet.be):
>
> Who could tell me how to correct this error?
> EXCEPTION: NAME:NSRangeException REASON:in
> substringWithRange:, range { 0, 9223372036854775807 } extends beyond size (0)
> INFO:(null)
>
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.
When does it happen?
In order to narrow that down, you should enable some related debugging
in SOGo.
See
https://www.sogo.nu/support/faq/how-to-enable-more-verbose-logging-in-sogo.html
Kind regards,
Christian Mack
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416
Re: [SOGo] This error
Hello
Am 12.01.23 um 13:36 schrieb "Support FoxNet" (supp...@foxnet.be):
Who could tell me how to correct this error?
EXCEPTION: NAME:NSRangeException REASON:in
substringWithRange:, range { 0, 9223372036854775807 } extends beyond size (0)
INFO:(null)
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.
When does it happen?
In order to narrow that down, you should enable some related debugging
in SOGo.
See
https://www.sogo.nu/support/faq/how-to-enable-more-verbose-logging-in-sogo.html
Kind regards,
Christian Mack
--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416
smime.p7s
Description: S/MIME Cryptographic Signature
[SOGo] This error
Hello
Who could tell me how to correct this error?
EXCEPTION: NAME:NSRangeException REASON:in
substringWithRange:, range { 0, 9223372036854775807 } extends beyond size (0)
INFO:(null)
Michel
Re: [SOGo] This error is it still real
Hello Christian I always have this Christian error and I use Outlook 2013 (64-bit) compatible as well? Oct 20 20:30:21 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 20 20:30:21 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 20 20:30:22 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 20 20:30:22 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 20 20:30:23 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 20 20:30:24 sogod [3491]: <0x0x7f8ff3ca5b28[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) I do not know what to do, knowing that I use to manage my MySQL users question, I have the same worries LDAP? Yours, thank you Michel > Le 20 oct. 2015 à 15:43, Christian Mack a > écrit : > > Hello > > Am 20.10.2015 um 14:31 schrieb FoxNET Support: >> >>> Le 20 oct. 2015 à 13:31, Christian Mack a >>> écrit : >>> >>> Am 18.10.2015 um 12:22 schrieb FoxNET Support: I will not put oil on the fire, but I still have this error on version 2.3.2 What is this error, or it happens is what, because I can not find and I can not understand ... Oct 18 12:13:06 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:07 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) >>> < cut > >>> >>> This is no error, it is a note/hint/info. >>> It occurs, because the user didn't choose for which column his email >>> list shall be sorted. >>> SOGo then falls back to sorting after 'DATE'. >>> >>> So no harm at all. >>> >> Ok, question, how to adjust, it is the configuration used ... >> What do I have to perform >> > > It is a user setting. > The user has to click on the column header he/she wants to sort for. > This will be stored by SOGo. > > You can see this in the sogo-tool backup of a user (Preferences -> mail > -> SortingState), but I do not know if you can set this for a user. > You could add it to the users backup and restore his/her preferences > with "sogo-tool restore -p". > > > Kind regards, > Christian Mack > > -- > Christian Mack > Universität Konstanz > Kommunikations-, Informations-, Medienzentrum (KIM) > Abteilung Basisdienste > 78457 Konstanz > +49 7531 88-4416 > smime.p7s Description: S/MIME cryptographic signature
Re: [SOGo] This error is it still real
Hello Am 20.10.2015 um 14:31 schrieb FoxNET Support: > >> Le 20 oct. 2015 à 13:31, Christian Mack a >> écrit : >> >> Am 18.10.2015 um 12:22 schrieb FoxNET Support: >>> >>> I will not put oil on the fire, but I still have this error on version 2.3.2 >>> >>> What is this error, or it happens is what, because I can not find and I can >>> not understand ... >>> >>> Oct 18 12:13:06 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no >>> key found for sorting, using 'DATE': (null) >>> Oct 18 12:13:07 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no >>> key found for sorting, using 'DATE': (null) >> < cut > >> >> This is no error, it is a note/hint/info. >> It occurs, because the user didn't choose for which column his email >> list shall be sorted. >> SOGo then falls back to sorting after 'DATE'. >> >> So no harm at all. >> > Ok, question, how to adjust, it is the configuration used ... > What do I have to perform > It is a user setting. The user has to click on the column header he/she wants to sort for. This will be stored by SOGo. You can see this in the sogo-tool backup of a user (Preferences -> mail -> SortingState), but I do not know if you can set this for a user. You could add it to the users backup and restore his/her preferences with "sogo-tool restore -p". Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416 smime.p7s Description: S/MIME Cryptographic Signature
Re: [SOGo] This error is it still real
Ok, question, how to adjust, it is the configuration used ... What do I have to perform Michel > Le 20 oct. 2015 à 13:31, Christian Mack a > écrit : > > Hello > > Am 18.10.2015 um 12:22 schrieb FoxNET Support: >> >> I will not put oil on the fire, but I still have this error on version 2.3.2 >> >> What is this error, or it happens is what, because I can not find and I can >> not understand ... >> >> Oct 18 12:13:06 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no >> key found for sorting, using 'DATE': (null) >> Oct 18 12:13:07 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no >> key found for sorting, using 'DATE': (null) > < cut > > > This is no error, it is a note/hint/info. > It occurs, because the user didn't choose for which column his email > list shall be sorted. > SOGo then falls back to sorting after 'DATE'. > > So no harm at all. > > > Kind regards, > Christian Mack > > -- > Christian Mack > Universität Konstanz > Kommunikations-, Informations-, Medienzentrum (KIM) > Abteilung Basisdienste > 78457 Konstanz > +49 7531 88-4416 > smime.p7s Description: S/MIME cryptographic signature
Re: [SOGo] This error is it still real
Hello Am 18.10.2015 um 12:22 schrieb FoxNET Support: > > I will not put oil on the fire, but I still have this error on version 2.3.2 > > What is this error, or it happens is what, because I can not find and I can > not understand ... > > Oct 18 12:13:06 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key > found for sorting, using 'DATE': (null) > Oct 18 12:13:07 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key > found for sorting, using 'DATE': (null) < cut > This is no error, it is a note/hint/info. It occurs, because the user didn't choose for which column his email list shall be sorted. SOGo then falls back to sorting after 'DATE'. So no harm at all. Kind regards, Christian Mack -- Christian Mack Universität Konstanz Kommunikations-, Informations-, Medienzentrum (KIM) Abteilung Basisdienste 78457 Konstanz +49 7531 88-4416 smime.p7s Description: S/MIME Cryptographic Signature
[SOGo] This error is it still real
I will not put oil on the fire, but I still have this error on version 2.3.2 What is this error, or it happens is what, because I can not find and I can not understand ... Oct 18 12:13:06 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:07 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:08 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:08 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:08 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:09 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:10 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:10 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:10 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:10 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:11 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:11 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:15 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:15 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:15 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:17 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:17 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:17 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:19 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:19 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:20 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:22 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:22 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:23 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:27 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:28 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Oct 18 12:13:28 sogod [30984]: <0x0x7f4112991268[NGImap4Client]> Note: no key found for sorting, using 'DATE': (null) Michel -- users@sogo.nu https://inverse.ca/sogo/lists
