Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Am 16.02.2011 16:38, schrieb Asai: Greetings, Myself and several other users of Thunderbird v 3.1 (Connector / Integrator 3.104 & Lightning 1.b2.104i) are reporting problems when entering in an email address when composing a new mail. If the email is not already stored in our address book, and we're composing a new email to a new recipient, every other key press fails to produce a letter. So if I type, "f...@bar.com" I will have to type "f" then "o" twice for the o to show up and then for every subsequent letter it is like that. Please advise. Thank you Hi, same here, but not always. Greets Juergen -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Il 16/02/2011 16:54, J. Echter ha scritto: If the email is not already stored in our address book, and we're composing a new email to a new recipient, every other key press fails to produce a letter. So if I type, "f...@bar.com" I will have to type "f" then "o" twice for the o to show up and then for every subsequent letter it is like that. I confirm this. -- Alessio Fattorini (alessio.fattor...@nethesis.it) nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU) tel. +39 0721 405516 - fax +39 0721 268147 www.nethesis.it - i...@nethesis.it -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini wrote: > Il 16/02/2011 16:54, J. Echter ha scritto: > >>> If the email is not already stored in our address book, and we're >>> composing a new email to a new >>> recipient, every other key press fails to produce a letter. So if I type, >>> "f...@bar.com" I will >>> have to type "f" then "o" twice for the o to show up and then for every >>> subsequent letter it is >>> like that. > > I confirm this. > This is usually caused by a slow connection to your directory server. In your Thunderbird configuration (Tools - Options - Composition, Addressing tab) you have specified a Directory Server. If this is an OpenLDAP server make sure you have the correct indexes created (check the slapd logs for warnings about missing attribute indexes) and have a fast connection to the server. We didn't notice this problem with TB 2 but it was more noticeable with TB 3. We were able to minimize the complaints by fixing the indexes and optimizing access to the directory. Bill C. -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
On 2/16/2011 9:34 AM, Bill Cameron wrote: On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini wrote: Il 16/02/2011 16:54, J. Echter ha scritto: If the email is not already stored in our address book, and we're composing a new email to a new recipient, every other key press fails to produce a letter. So if I type, "f...@bar.com" I will have to type "f" then "o" twice for the o to show up and then for every subsequent letter it is like that. I confirm this. This is usually caused by a slow connection to your directory server. In your Thunderbird configuration (Tools - Options - Composition, Addressing tab) you have specified a Directory Server. If this is an OpenLDAP server make sure you have the correct indexes created (check the slapd logs for warnings about missing attribute indexes) and have a fast connection to the server. We didn't notice this problem with TB 2 but it was more noticeable with TB 3. We were able to minimize the complaints by fixing the indexes and optimizing access to the directory. Bill C. Thanks, Bill. This is a connection to a MySQL server, and the stored addresses in the SOGo schema there. Not sure how we can work this. But we do have decent connection to the server which should be plenty fast enough. -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Am 16.02.2011 21:53, schrieb Asai: On 2/16/2011 9:34 AM, Bill Cameron wrote: On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini wrote: Il 16/02/2011 16:54, J. Echter ha scritto: If the email is not already stored in our address book, and we're composing a new email to a new recipient, every other key press fails to produce a letter. So if I type, "f...@bar.com" I will have to type "f" then "o" twice for the o to show up and then for every subsequent letter it is like that. I confirm this. This is usually caused by a slow connection to your directory server. In your Thunderbird configuration (Tools - Options - Composition, Addressing tab) you have specified a Directory Server. If this is an OpenLDAP server make sure you have the correct indexes created (check the slapd logs for warnings about missing attribute indexes) and have a fast connection to the server. We didn't notice this problem with TB 2 but it was more noticeable with TB 3. We were able to minimize the complaints by fixing the indexes and optimizing access to the directory. Bill C. Thanks, Bill. This is a connection to a MySQL server, and the stored addresses in the SOGo schema there. Not sure how we can work this. But we do have decent connection to the server which should be plenty fast enough. Same here, LDAP but no errors so far, also we're on gigabit. But as i said, this happens frequently not every time. -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
So, is there any way we can overcome this problem when the networks aren't up to speed? Again, this issue didn't show up much in TB2. --asai On 2/17/2011 1:51 AM, J. Echter wrote: Am 16.02.2011 21:53, schrieb Asai: On 2/16/2011 9:34 AM, Bill Cameron wrote: On Wed, Feb 16, 2011 at 8:58 AM, Alessio Fattorini wrote: Il 16/02/2011 16:54, J. Echter ha scritto: If the email is not already stored in our address book, and we're composing a new email to a new recipient, every other key press fails to produce a letter. So if I type, "f...@bar.com" I will have to type "f" then "o" twice for the o to show up and then for every subsequent letter it is like that. I confirm this. This is usually caused by a slow connection to your directory server. In your Thunderbird configuration (Tools - Options - Composition, Addressing tab) you have specified a Directory Server. If this is an OpenLDAP server make sure you have the correct indexes created (check the slapd logs for warnings about missing attribute indexes) and have a fast connection to the server. We didn't notice this problem with TB 2 but it was more noticeable with TB 3. We were able to minimize the complaints by fixing the indexes and optimizing access to the directory. Bill C. Thanks, Bill. This is a connection to a MySQL server, and the stored addresses in the SOGo schema there. Not sure how we can work this. But we do have decent connection to the server which should be plenty fast enough. Same here, LDAP but no errors so far, also we're on gigabit. But as i said, this happens frequently not every time. -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Il 21/02/2011 16:29, Asai ha scritto: So, is there any way we can overcome this problem when the networks aren't up to speed? No. we have this problem on all our customers with different lan speed and architectures Again, this issue didn't show up much in TB2. Yes, it didn't -- Alessio Fattorini (alessio.fattor...@nethesis.it) nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU) tel. +39 0721 405516 - fax +39 0721 268147 www.nethesis.it - i...@nethesis.it -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Well, SOGo devs, do you have any advice for us here? By the way, where can I file a bug report? --asai On 2/21/2011 8:37 AM, Alessio Fattorini wrote: Il 21/02/2011 16:29, Asai ha scritto: So, is there any way we can overcome this problem when the networks aren't up to speed? No. we have this problem on all our customers with different lan speed and architectures Again, this issue didn't show up much in TB2. Yes, it didn't -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Il 23/02/2011 17:15, Asai ha scritto: Well, SOGo devs, do you have any advice for us here? By the way, where can I file a bug report? Just fill http://www.sogo.nu/bugs/view.php?id=1148 -- Alessio Fattorini (alessio.fattor...@nethesis.it) nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU) tel. +39 0721 405516 - fax +39 0721 268147 www.nethesis.it - i...@nethesis.it -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Muchas gracias. --asai On 2/23/2011 9:22 AM, Alessio Fattorini wrote: Il 23/02/2011 17:15, Asai ha scritto: Well, SOGo devs, do you have any advice for us here? By the way, where can I file a bug report? Just fill http://www.sogo.nu/bugs/view.php?id=1148 -- users@sogo.nu https://inverse.ca/sogo/lists
Re: [SOGo] Bug When Composing New Mail with Address Book Sync in TB
Wolfgang has closed this bug: http://www.sogo.nu/bugs/view.php?id=1148 Saying this: The bug is actually in Thundebird: https://bugzilla.mozilla.org/show_bug.cgi?id=608041 [^] It's probably going to be solved around august 2038. What we do to work around the issue is raise the search timeout like this: pref("sogo-connector.autoComplete.delay", 1300); Can you help us to put pressure on Thunderbird developers? This is the bug: https://bugzilla.mozilla.org/show_bug.cgi?id=608041 Thanks!! -- Alessio Fattorini (alessio.fattor...@nethesis.it) nethesis srl - Via degli Olmi 16/4 - 61100 Pesaro (PU) tel. +39 0721 405516 - fax +39 0721 268147 www.nethesis.it - i...@nethesis.it -- users@sogo.nu https://inverse.ca/sogo/lists