Re: Freshdesk (again)

2020-06-27 Thread John Hardin

On Sat, 27 Jun 2020, @lbutlr wrote:


On 26 Jun 2020, at 19:01, Bill Cole  
wrote:

it might help to add your complaint via ab...@sendgrid.com.


I very much doubt it. Sendgrid's business is sending mail and they do not care 
if that mail is spam or not. If enough servers block them they will go away.


They do, however, apparently care about phishing - they did disable the 
sendgrid redirect that some phisher has been spamming at me for the last 
three weeks.


--
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Re: Freshdesk (again)

2020-06-27 Thread @lbutlr
On 26 Jun 2020, at 19:01, Bill Cole  
wrote:
> it might help to add your complaint via ab...@sendgrid.com.

I very much doubt it. Sendgrid's business is sending mail and they do not care 
if that mail is spam or not. If enough servers block them they will go away.




-- 
Don't be too sure I'm as crooked as I'm supposed to be. ~ Sam Spade



Re: Freshdesk (again)

2020-06-27 Thread Kevin A. McGrail
I have reached out to the CISO/CIO and the two members of the company on
this list about the issue. 

Regards,
KAM



Re: White listing messages processed by a previous milter

2020-06-27 Thread Matus UHLAR - fantomas

On 27.06.20 00:46, Marc Roos wrote:

What would be the best practice to whitelist / not process, messages
that have already been processed by a previous milter.



Maybe set a message header and whitelist on this message header?


I would not trust such header.

but I maintain a few postfix configurations where port 25 (smtp from the
world) is handled by milter and other ports are handled by content filters.
this is of course a MTA configuration issue.


--
Matus UHLAR - fantomas, uh...@fantomas.sk ; http://www.fantomas.sk/
Warning: I wish NOT to receive e-mail advertising to this address.
Varovanie: na tuto adresu chcem NEDOSTAVAT akukolvek reklamnu postu.
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Re: SendGrid (Was: Re: Freshdesk (again))

2020-06-27 Thread Niels Kobschätzki
Sendgrid is such an origin for spam- and phishing-mails with certain terms that 
I added extra meta-rules. From sendgrid and somewhere in the body is the term 
“Amazon”? Here are your 10 points. 

Best,

Niels

> On 27. Jun 2020, at 11:32, Marc Roos  wrote:
> 
> 
> 
> I am going to make for companies like maildrop and sendgrid a hard block 
> with reference to a page where someone can ask to be whitelisted with 
> only an email address. In this procedure clearly stating the reason of 
> the net block of these companies. If lots of sendgrid users are 
> confronted with this, they will move to a better service. 
> I can remember this fresh desk mail. I did not know where it came from. 
> But now I know, I will complain a few million times.
> 
> 
> 
> 
> -Original Message-
> To: users@spamassassin.apache.org
> Subject: SendGrid (Was: Re: Freshdesk (again))
> 
> Hello,
> 
>> On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
>> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of 
> 
>> complaints about Sendgrid.
> 
> Also mailop. Have personally received phishing mails through SendGrid in 
> the last 2 weeks in the name of citrix.com, microsoft.com and 
> netflix.com. The Citrix one was to a hostmaster@ address. It's hard to 
> comprehend how SendGrid could be doing a worse job of this, for so many 
> months now.
> 
> Yet their list of legit clients is large, so they remain unblockable for 
> me. I just wish those clients knew how little SendGrid would do to 
> prevent their other customers sending out phishing emails in their name.
> 
> Cheers,
> Andy
> 
> 



RE: SendGrid (Was: Re: Freshdesk (again))

2020-06-27 Thread Marc Roos
 

I am going to make for companies like maildrop and sendgrid a hard block 
with reference to a page where someone can ask to be whitelisted with 
only an email address. In this procedure clearly stating the reason of 
the net block of these companies. If lots of sendgrid users are 
confronted with this, they will move to a better service. 
I can remember this fresh desk mail. I did not know where it came from. 
But now I know, I will complain a few million times.




-Original Message-
To: users@spamassassin.apache.org
Subject: SendGrid (Was: Re: Freshdesk (again))

Hello,

On Fri, Jun 26, 2020 at 07:32:09PM -0600, Grant Taylor wrote:
> I've got to say, between NANOG, SDLU, and SpamAssassin, I see a LOT of 

> complaints about Sendgrid.

Also mailop. Have personally received phishing mails through SendGrid in 
the last 2 weeks in the name of citrix.com, microsoft.com and 
netflix.com. The Citrix one was to a hostmaster@ address. It's hard to 
comprehend how SendGrid could be doing a worse job of this, for so many 
months now.

Yet their list of legit clients is large, so they remain unblockable for 
me. I just wish those clients knew how little SendGrid would do to 
prevent their other customers sending out phishing emails in their name.

Cheers,
Andy