On 29/11/2023 00:51, Tracy Greggs via users wrote:
Cableone is SOA on this zone, so they are the issue.

You can ask them to create a PTR for your static IP and hope for the best. Most I have dealt with will do it as long as it's a commercial account.

On 29.11.23 07:24, Noel Butler wrote:
As I pointed out - but failed to copy/paste a couple extra lines - cableone have issues, earlier they were reporting SERVFAIL then it was unreachables.

I have tried now.

116.24.in-addr.arpa. is only delegated to two DNS servers and both of them have problems

Name:           116.24.in-addr.arpa.
Updated:        2004-08-10
NameServer:     NS2.CABLEONE.NET
NameServer:     NS1.CABLEONE.NET
Ref:            https://rdap.arin.net/registry/domain/116.24.in-addr.arpa.

While reverse zone on those servers has 4 NS records, it won't help before either of those servers can be reached to provide cacheable response.

The fact OP showed google knowing his PTR. says he should not have to have them add it manually, they need to fix what they already have - or they need to pay their bill :)

It's also why we dont accept reports here that " oh google says its there" because google have a history of not honouring TTL's, and it always pays to use a DNS server that you don't think would have your zone cached, to get a fresh perspective.

correct.

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