I already make sure that all the Tomcat processes (tomcat6.exe and
tomcat6w.exe) are running under same account as I run the tomcat from command
line. The same login is used to test this case. Any other solution or thought
on this issue?
-Original Message-
From: André Warnier [mailto:a...@ice-sa.com]
Sent: Thursday, May 06, 2010 4:17 PM
To: Tomcat Users List
Subject: Re: issue with Tomcat as service on Windows 2008 server
Kamatnurkar (EXT), Praveen wrote:
Hi
I created an web application which has an integration with MS Excel. I used
jacozoom for this integration. I deploy this application on Tomcat 6.0.26.
When I run Tomcat as service my application is throwing following error.
Exception Text: com.inzoom.comjni.ComJniException: code=0x800a03ec Type=
com.inzoom.comjni.ComJniException.eComError
at com.inzoom.comjni.jcw.IUnknownJCW.jniVtblCall(Native
Method)
at
com.inzoom.comjni.jcw.IUnknownJCW.vtblCall(IUnknownJCW.java:75)
at
com.ms2k3.Excel.jcw.WorkbooksJCW.open(WorkbooksJCW.java:1133)
at
com.edsplm.tc.req.web.ExcelUtil.ExcelConverter.convertToMhtml(ExcelConverter.java:91)
But when I start the Tomcat from command line it works fine without any
error. What can be the cause of this problem? The error is thrown only in
case of Windows 2008 Server. If I install the Tomcat on Windows XP it works
fine( as a service). My application has a dependency on some jacozoom dlls
which are package inside the war file. I tried keeping them outside of tomcat
and giving the full path of this folder to my application then also this
fails. The Tomcat gets started properly. It fails when accessing the URL.
I am really stuck here.
I think you should really ask the jacozoom people for help on this
one, because I doubt anyone here has any idea what it is trying to do.
But based on your description, I will hazard a guess :
- when you run Tomcat from a command window, it runs under your Windows
user account, with the access permissions of your user account.
- when you run Tomcat as a service, it runs under whatever user-id the
service is set up to run as (by default probably LocalSystem).
That Windows account does not have the same environment and permissions,
as your user account.
There is probably the difference.
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