windows installer error on TomCat v5.5.25

2007-10-02 Thread Newell, Gary
I have been attempting to upgrade to TomCat v5.5.25 (from 5.5.9).  I
have been running TomCat versions since 3.something.  Normally the
upgrades have been simple and easy, but this time I'm stuck and all of
today's Google searches have not turned up a solution (I have, however,
found several people with the same installation problem).  So, I need to
ask for help.
 
I just upgraded to Java 1.6.  Classpath, path, and java_home are set
correctly.
 
When I run the windows installer, I get the error:  Failed to install
Tomcat5 service.  Check your settings and permissions.  Ignore or
continue anyway (not recommended).  Several threads recommended
checking (double checking, triple checking) java_home or rolling back to
java 1.5_10.  Which I have tried in various combinations but to no
avail.  IF this is the last step in the installation process, I can
manually set the windows 'service'.
 
Can someone suggest a FAQ or link or suggestion about how to correct
this issue?  Thanks!
 
Gary
 


RE: windows installer error on TomCat v5.5.25

2007-10-02 Thread Caldarale, Charles R
 From: Newell, Gary [mailto:[EMAIL PROTECTED] 
 Subject: windows installer error on TomCat v5.5.25
 
 I have been attempting to upgrade to TomCat v5.5.25 (from 5.5.9).  I
 have been running TomCat versions since 3.something.

I'm surprised you haven't learned how to spell it by now: Tomcat, not
TomCat.

 I just upgraded to Java 1.6.  Classpath, path, and java_home are set
 correctly.

The CLASSPATH environment variable should not be set, and java_home
should be JAVA_HOME.  What values do you actually have set for them?
What result do you get from entering the following?

java -version

 When I run the windows installer, I get the error:  Failed to install
 Tomcat5 service.

This usually means you've already got a service installed by that name.
Both the service name and the display name must be unique.  You may need
to delete the old 5.5.9 service.

Tomcat 5.5 works fine on JRE or JDK 6, so there's no point in backing up
to an older JVM level.

You might want to consider installing from the .zip version of Tomcat
rather than the .exe, since it includes a service.bat script that may
give you better diagnostic information.

 - Chuck


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