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*User Experience Developer (Persona Documentation) for Richmond, VA 1 year contract * Less actual application development and more focus on developing the "user experience" defined in the job description. Looking for resources who have experience creating personas and understand the different tools that are listed below. What to look for: Someone who understands personas and how they affect the User Exp. Personas are based on real users. They help clarify who will actually be using the website, service or product and therefore can be used to make key design and functionality decisions during the UX process. Personas are handy to pull out when you are trying to communicate what the user experience should be like to stakeholders, designers, developers and anyone else involved in the project. They are also particularly useful in helping you create realistic user journeys. We believe there is an opportunity to optimize the user experience by looking at the automation strategy more holistically, potentially harmonizing how the tools are accessed, or consolidating the user experience. This effort should analyze the scope of the opportunity from the perspective of three primary personas, and articulate how the current tool-set is being utilized, and how it could be improved. *SCOPE/DELIVERABLES of this ROLE:* **Document three key personas (Software Engineer, Product Owner, Scrum Master) as well as the primary use cases that dictate their tooling needs. **Document current tool-sets utilized by each persona mapping back to use cases. **Formalize series of recommendations focused on improving usability and adoption. Today there is a large set of tools used in the software development processes. Below is a subset of the tools known to be commonly used by project teams. Chef Cloud Formations (infrastructure provisioning on AWS) Udeploy GitHub Subversion (source code management) vCAC (infrastructure provisioning on private cloud) Hudson Access Central (access provisioning) HPSM (change tickets, exceptions) Archer (waivers) Version One (agile story management) Home-grown portals (laptop provisioning portal, Java self-service portal, OMS) Wiki sites (via Pulse) This financial institution has changed our technology and labor strategy to in-source more work, and to leverage more native written software applications. This is driving a large demand towards different tools that are used to manage different aspects of the software development lifecycle. While each individual tool serves a valid purpose, there is a general proliferation of tools which may create confusion across the various stakeholders and potentially not gaining the overall value of the technology. This effort will create a strategy that first documents the domain, then proposes solutions that will make work more efficient across the enterprise. Thanks, Vardhan [image: FINAL_INNOVATIVEj (2)] Innovative Information Technologies, Inc. | 200 Metroplex Drive, Suite 408, Edison, NJ 08817 732-985-9100 Ext 206 | vard...@innovativeinfotech.com <tan...@innovativeinfotech.com> Fax: 732 985 9101 “Nationwide Certified Minority Women Based Enterprise (MWBE)” from WBENC Innovative Information Technology does not endorse undesired email. If you do not want to receive our mails, please reply with Remove in the subject; I would ensure that you are not troubled further. I apologize for any inconvenience [image: cid:image002.jpg@01CF817C.7448F560] <http://www.linkedin.com/profile/view?id=58238043> -- You received this message because you are subscribed to the Google Groups "USITCV" group. To unsubscribe from this group and stop receiving emails from it, send an email to usitcv+unsubscr...@googlegroups.com. To post to this group, send email to usitcv@googlegroups.com. Visit this group at http://groups.google.com/group/usitcv. For more options, visit https://groups.google.com/d/optout.